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Honest-1 Auto Care-Costa Mesa

✓ RepairPal Certified
jmcbride@honest-1.com
845 Baker St
Costa Mesa, CA 92626 USA
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CLOSED NOW
T
8:00am to 6:00pm
CLOSED NOW
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 4:00pm
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
Call now:
(714) 880-8060
98 Verified Reviews

Auto Repair Experience

  • Janet Mcbride, Manager
  • Brad Mcbride, Owner
  • Established 2014
  • 4 Auto Repair Mechanics on Staff
  • 42 Years of Car Repair Experience
RepairPal Scorecard

Honest-1 Auto Care of Costa Mesa was established in 2014 and has been providing quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tire and wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: Accommodating, honest, professional, and knowledgeable. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Janet Mcbride, Manager
  • Brad Mcbride, Owner
  • Established 2014
  • 4 Auto Repair Mechanics on Staff
  • 42 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Open Weekends
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

91 Verified Reviews
5 stars
(65)
4 stars
(18)
3 stars
(5)
2 stars
(0)
1 star
(3)
by - Verified Customer January 27, 2017

Great experience as always!

by - Verified Customer February 01, 2017

Friendly

by - Verified Customer January 31, 2017

They were amazing! My clutch was broken and they fixed it when they said they would and were so kind with explaining everything to me, I left so satisfied!!! My car had never been this smooth since I've had it, I was nearly in tears while driving it, it was beautiful!

by - Verified Customer January 29, 2017

Helpful, honest and courteous

by - Verified Customer January 26, 2017

The Honest-1 team was very helpful and solved my car issues quickly and efficiently. I will certainly be going back.

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by - Verified Customer January 27, 2017

Experience was great. The best part was that they never pressured me about getting things fixed but they instead chose to keep my educated on my car. Very honest workers!

by - Verified Customer January 25, 2017

Everything seemed to go well.

by - Verified Customer January 18, 2017

good experience except for the price they charged me for the alternator. labor charge checked out. alternator charge was $200 over typical.

by - Verified Customer January 13, 2017

Was quoted a price to look into a repair that was much higher than another repair shop that repaired two separate items for 32% less.

by - Verified Customer January 15, 2017

- Quality service
- Very nice
- Very efficient

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by - Verified Customer January 11, 2017

Replaced parts are still working perfectly. Thanks

by - Verified Customer January 04, 2017

It was good.

by - Verified Customer January 13, 2017

Everything was good nice waiting room

by - Verified Customer January 17, 2017

Was in shock how well the customer service was at Honest-1 Auto Care - Costa Mesa. Never have I felt that much respect from an autoshop. Highly recommend.

by - Verified Customer January 17, 2017

Great staff, great price, reliable

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by - Verified Customer January 09, 2017

I loved the kind, clean, home-like atmosphere. Everyone was wonderful! Thanks Guys....

by - Verified Customer January 12, 2017

Very quick and efficent.

by - Verified Customer January 08, 2017

Great, personal and competent service. Thanks!

by - Verified Customer January 10, 2017

Kurt was great and it was a pleasant experience

by - Verified Customer January 09, 2017

I have no further comment.

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by - Verified Customer January 05, 2017

Repeat customer. Will be back.

by - Verified Customer January 04, 2017

Very friendly staff, good customer care.

by - Verified Customer January 03, 2017

The service was outstanding and I would definitely recommend.

by - Verified Customer January 02, 2017

It was straight to the point

by - Verified Customer December 27, 2016

Very happy, they are my go to shop.

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by - Verified Customer January 03, 2017

Excellent. You have a new customer whenever I need him with my car. Thank you.

by - Verified Customer December 29, 2016

Went for the first time and I would definitely return.

by - Verified Customer December 22, 2016

A family member had used Honest-1 and was very pleased. I needed an oil change and thought I would give them a try. They performed as my family member described. Very pleasant, no pressure and the price was very reasonable.

by - Verified Customer December 15, 2016

They were speedy and helped find an issue with my transmission that was very dangerous. Thank you so much!

by - Verified Customer December 22, 2016

Warm staff treated me with professionalism and kindness. Price of services performed was fair by industry standards, but i feel that it is especially so because of the quality of the work. Take all of this into consideration and throw in the comfortable waiting lounge with coffee and soda and water and WiFi access, and it just doesn't make sense to me why i would go anywhere else but here. Thanks to Team Honest-1.

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by - Verified Customer December 19, 2016

I always love this shop. They are clean and do not treat females like we don't know what we are doing!

by - Verified Customer December 08, 2016

I was in for an oil change, and with their multipoint inspection they found my

by - Verified Customer December 14, 2016

My #1 priority: Trust! I trust Brad and the crew to be honest, and to do great quality work. They treat you with respect and patience and the customer service is fantastic!

by - Verified Customer December 11, 2016

Best value and service around. Car is ready to retire and Honest 1 gave us a fair estimate for repairs if we decided to keep car. Really liked the service and will be back with our new 'used' car!

by - Verified Customer December 06, 2016

This is the only mechanic I've ever felt like I could trust. The tow truck driver who towed me off the fwy was positive I'd need a new battery and alternator. Brad at Honest1 could have easily charged me for both but was honest and told me he could find nothings wrong with the alternator and a replacement battery was all that I needed. Great service, super friendly people and extremely honest. I recommend them to all my friends and family.

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by - Verified Customer December 02, 2016

Per usual, I had a great experience with Brad and the team at Honest-1. Brad is friendly, honest, and fair. He fixes what needs fixing at a fair price.

by - Verified Customer December 09, 2016

They are very friendly, I enjoy bringing my father's and my car there. Prices are great and affordable..

by - Verified Customer December 16, 2016

Good service and friendly!

by - Verified Customer December 12, 2016

Excellent service. Very friendly. Have referred friends and will continue to do so.

by - Verified Customer December 09, 2016

All wonderful things to say. I highly recommend!

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by - Verified Customer December 09, 2016

Had a new car that I purchased inspected. The service was quick and informative.

by - Verified Customer December 16, 2016

The shop owner and all his employee especially a young man named Justin who worked on my car were very polite and explained everything they did with respect and detail.

by - Verified Customer December 13, 2016

Very pleased with the honesty and character of the owner. Will definitely make this my #1 auto repair shop.

by - Verified Customer December 13, 2016

We love Honest-1!

by - Verified Customer December 11, 2016

Family run business with great experience in dealership. Great personality! Have already recommended to my friends!

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by - Verified Customer December 08, 2016

This guys are just what they advertise.HONEST. Nice guys and always professional.

by - Verified Customer November 04, 2016

Great experience. The guys are very nice. Only wish my car didn't get totaled by a girl that had no insurance right after I got the timing belt among other things repaired.

by - Verified Customer November 18, 2016

Great customer service. Friendly staff

by - Verified Customer December 01, 2016

Great service as always!! Thanks

by - Verified Customer November 29, 2016

I always get great service.

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by - Verified Customer November 21, 2016

They are always fair and treat you with respect

by - Verified Customer November 29, 2016

Its was a great experience, their very honest & precise on what's to be done & what can wait!!!most important of honesty & straight forward!

by - Verified Customer November 07, 2016

expensive

by - Verified Customer November 18, 2016

Honest-1 Auto Care was exceptional. As a woman, you expect taking in your car to a mechanic will be a unenjoyable experience. But here the mechanics did not talk down to me, made me feel welcome the moment I walked in the door, and made sure to explain the issues with my car to me in terms I would understand. Highly recommended.

by - Verified Customer November 07, 2016

I am a regular customer at Honest-1 Auto Care-Costa Mesa as is my brother, who introduced me to the shop with high recommendation. I have serviced my vehicle and the vehicles of some of my family members there numerous times. They have a great crew there, both in the front and the back of the shop. I highly recommend them to anybody who wants an honest diagnosis, fair price, and quality workmanship.

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by - Verified Customer November 17, 2016

First visit. Every aspect of service performed was satisfactory.

by - Verified Customer November 18, 2016

Exceptional service and a wonderful experience.

by - Verified Customer November 09, 2016

Wouldnt take my car any where else. Good work, good price, friendly staff, honest.

by - Verified Customer November 08, 2014

They couldn't fix the problem, they checked the car 3 times and each time they gave me a different reason for the problem, and they didn't refund my money.

by - Verified Customer November 05, 2014

They were honest, excellent communication and did great work. Great staff!

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by - Verified Customer November 02, 2014

Best place ever to take your car for quality care, customer care as well.

by - Verified Customer October 25, 2014

They tried to rip me off.

by - Verified Customer October 22, 2014

The service, honesty and integrity from the first phone call were unparalleled.

by - Verified Customer October 22, 2014

I received excellent service.

by - Verified Customer October 21, 2014

They were efficient, friendly, and provided great customer service.

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by - Verified Customer October 18, 2014

The staff and service was awesome.

by - Verified Customer October 17, 2014

Magic.

by - Verified Customer October 08, 2014

SEEMS like they're genuinely helpful and honest. And, the wait environment is a nice touch too.

by - Verified Customer October 05, 2014

Brad is a good honest man.. need more like him.

by - Verified Customer September 28, 2014

Very friendly staff and knowledgeable.

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by - Verified Customer September 17, 2014

Wonderful & friendly service!

by - Verified Customer September 13, 2014

Convenient, nice people, & they give rides to work.

by - Verified Customer September 11, 2014

I have already recommended two friends to Honest l. The did a great job. Told me what they where doing and when it would be completed. Called when completed, and sent a car to pick me up. Can't ask for any more then that.

by - Verified Customer September 09, 2014

I live in Seattle and my 19 year old son is in Costa Mesa. They.took the time to contact me personally throughout my son's visit to their store. I appreciated the personal contact.

by - Verified Customer September 05, 2014

Great people, honest with good clean service.

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by - Verified Customer August 30, 2014

One of the most friendly staff I have ever met, also they get involved in Costa Mesa's community.

by - Verified Customer August 28, 2014

Great people and fantastic service.

by August 22, 2014

Staff was friendly. They didn't push me to get something fixed and gave me the coupon price.

by - Verified Customer August 11, 2014

Very good service. I appreciated the coupon. Quick and courteous. Great waiting area.

by - Verified Customer July 31, 2014

I found them to be very helpful and honest.

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by - Verified Customer July 26, 2014

Not sure repair was done correctly. Again I'm not sure.

by - Verified Customer July 19, 2014

They helped me and charged a fair price for the work.

by - Verified Customer July 09, 2014

It was a unique and comfortable experience.

by - Verified Customer July 08, 2014

Very friendly and professional.

by - Verified Customer July 07, 2014

Good friendly service!

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by - Verified Customer July 04, 2014

Fast, cheap and professional service.

by - Verified Customer July 02, 2014

Honest, quick, friendly, reasonable.

by - Verified Customer June 22, 2014

Excellent service.

by - Verified Customer June 05, 2014

They were great and very informative, extremely friendly and accommodating and the office was very presentable.

by - Verified Customer May 27, 2014

Excellent customer service.

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by - Verified Customer May 13, 2014

Excellent service.

7 verified customers did not leave comments but provided these ratings:
by Joe, Saki, Ed, Marco, Brad
by Tim
by Kevin
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