It's hard to find a mechanic you can trust, but when you do, it's great. This shop is one of those shops.
They did great!!
Quick efficient & friendly.
Bit long but overall great experience.
I was referred here by a relative and I did not leave disappointed. Kudos to Kurt for a great job communicating and providing excellent customer service!
Went in for routine Maintenance and was very pleased with the overall service and honesty.
Always a great job.
They took my car in and repaired it quickly. I was out in no time!
First time I brought the car in to this place. Everything went very well and the car was ready earlier that expected. I'm happy!!
The guys at Honest one are friendly and couterious.They helped us before with the bare minimum until we were able to do the full repairs needed. The car runs great!
They covered everything and gave their expert advice based on their experience. I made a decision I felt good about and things are great!
Friendly and helpful. Did an honest job with no pressure to do anything unnecessary. I'll be a repeat customer.
Friendly, fair, honest shop. Great work at a reasonable price.
Treated with respect by knowledgeable staff, informative, did work as promised on time and within reasonable price. They checked the vehicle in my presence adding confidence to our experience.
Kurt and Brad are honest and pleasant men to deal with regarding your car. I am happy I found such a nice and excellent mechanic.
I think the check list which included about 82 item on the car, was made cursorily. Cause they told me there is nothing wrong with the car but the air pressure in tires, and the day after that the battery died and I had to change it.
I'll be back
These guys are awesome! Thank you
Brad is fair and conscientious...shows you the problem and informs with regard to the here and now...what can wait and what can't..
This place was great! Really helpful, and easy to work with.
Kurt is the BEST! :)
Waiting area VERY nice
Beverages and Wifi too!
Great Family ran business that always completes the job on time if not sooner... Meets and exceeds my expectations.
Always a good experience when my car is in their care. Thoughtful and through every time.
Tahoe needed brakes so they looked at them. Only needed them on the back and they completed the work that day. Great job!
Very friendly and thorough explanations of problems with vehicle
Had an oil change and used a mailer coupon. Shop was clean and staff was friendly. Work was done in an appropriate time frame. I liked getting the printout of everything they checked and they rated everything was fine. That was honest! I recommend them!
They were great when I brought my car in and Brad explained what needs to be done and the photos helps in seeing the condition of the part. Will definitely come again.
Glad that Honest-1 Auto is in my neighborhood. They have earned all of my future business.
A quick, positive and fair priced experienced.
Best shop experience
Kurt , the service advisor was friendly and knowledgeable.
I felt very welcomed by him and Br a d the owner
My wife's friend was happy with her service and then recommended your business to my wife and then my wife tried your services and was very satisfied
We will definitely return when we need auto services
all was good,, except thought the price was on the high side
Thank you for the prompt fix if my car.
I went in for an oil change and tire rotation. The staff was friendly and professional. The work on my car was completed quickly.
Simple last minute oil change, the team was flexible and accommodating of walk-in with no appt.
Very very bad!! I'd define Curt and technician who work on my car as crooks!!
Great place i will always go there from now on.
Everyone was very friendly, and everything was fixed correctly and on time.
Liked the checkpoint inspection report.
Really appreciate their attention to detail, friendly staff and honest pricing.
The best auto service in town
From the beginning, everyone was so friendly and professional. They explained everything to me in detail and I was able to fully trust them. Thank you!
I got 3 different invoices for the same repair. This first one was a total of 686 including tax. The 2nd info was 730 including tax. The last invoice was 760.Thats a huge increase from the 1st to 3rd invoice. I don't like confrontation so I didn't say anything to management. I will not be going back for any other maintenance issues due to the unexplained price increase
Best auto repair shop in OC hands down. You won't be able to find an other auto repair shop that cares like they do.
True to the name of business, honest. Think I found trustworthy mechanics. Will strongly recommend to people I know. Thank you guys for your effort.
I provided a previous review. Awesome.
Other than the car not being ready when promised, the service, quality and price was great!
Brought my Volvo in for a new radiator. They handled it splendidly.
I was treated respectfully and was not given the run-around. No hidden surprises, the quote was straight forward, and work was done properly & promptly. Thank you for great servive!
Always honest about time/repairs, and provide excellent explanations of what repairs are needed without pressuring you into any of them at that point in time. Good service, happy customer. Thank you!
Service was great
Work was performed in the time period quoted.
They were amazing! My clutch was broken and they fixed it when they said they would and were so kind with explaining everything to me, I left so satisfied!!! My car had never been this smooth since I've had it, I was nearly in tears while driving it, it was beautiful!
Helpful, honest and courteous
Experience was great. The best part was that they never pressured me about getting things fixed but they instead chose to keep my educated on my car. Very honest workers!
Great experience as always!
The Honest-1 team was very helpful and solved my car issues quickly and efficiently. I will certainly be going back.
Everything seemed to go well.
good experience except for the price they charged me for the alternator. labor charge checked out. alternator charge was $200 over typical.
Was in shock how well the customer service was at Honest-1 Auto Care - Costa Mesa. Never have I felt that much respect from an autoshop. Highly recommend.
Great staff, great price, reliable
- Quality service
- Very nice
- Very efficient
Everything was good nice waiting room
Was quoted a price to look into a repair that was much higher than another repair shop that repaired two separate items for 32% less.
Very quick and efficent.
Replaced parts are still working perfectly. Thanks
Kurt was great and it was a pleasant experience
I loved the kind, clean, home-like atmosphere. Everyone was wonderful! Thanks Guys....
I have no further comment.
Great, personal and competent service. Thanks!
Repeat customer. Will be back.
It was good.
Very friendly staff, good customer care.
Excellent. You have a new customer whenever I need him with my car. Thank you.
The service was outstanding and I would definitely recommend.
It was straight to the point
Went for the first time and I would definitely return.
Very happy, they are my go to shop.
Warm staff treated me with professionalism and kindness. Price of services performed was fair by industry standards, but i feel that it is especially so because of the quality of the work. Take all of this into consideration and throw in the comfortable waiting lounge with coffee and soda and water and WiFi access, and it just doesn't make sense to me why i would go anywhere else but here. Thanks to Team Honest-1.
A family member had used Honest-1 and was very pleased. I needed an oil change and thought I would give them a try. They performed as my family member described. Very pleasant, no pressure and the price was very reasonable.
I always love this shop. They are clean and do not treat females like we don't know what we are doing!
The shop owner and all his employee especially a young man named Justin who worked on my car were very polite and explained everything they did with respect and detail.
Good service and friendly!
They were speedy and helped find an issue with my transmission that was very dangerous. Thank you so much!
My #1 priority: Trust! I trust Brad and the crew to be honest, and to do great quality work. They treat you with respect and patience and the customer service is fantastic!
Very pleased with the honesty and character of the owner. Will definitely make this my #1 auto repair shop.
We love Honest-1!
Excellent service. Very friendly. Have referred friends and will continue to do so.
Family run business with great experience in dealership. Great personality! Have already recommended to my friends!
Best value and service around. Car is ready to retire and Honest 1 gave us a fair estimate for repairs if we decided to keep car. Really liked the service and will be back with our new 'used' car!
All wonderful things to say. I highly recommend!
Had a new car that I purchased inspected. The service was quick and informative.
They are very friendly, I enjoy bringing my father's and my car there. Prices are great and affordable..
This guys are just what they advertise.HONEST. Nice guys and always professional.
I was in for an oil change, and with their multipoint inspection they found my
This is the only mechanic I've ever felt like I could trust. The tow truck driver who towed me off the fwy was positive I'd need a new battery and alternator. Brad at Honest1 could have easily charged me for both but was honest and told me he could find nothings wrong with the alternator and a replacement battery was all that I needed. Great service, super friendly people and extremely honest. I recommend them to all my friends and family.
Per usual, I had a great experience with Brad and the team at Honest-1. Brad is friendly, honest, and fair. He fixes what needs fixing at a fair price.
Great service as always!! Thanks
I always get great service.
Its was a great experience, their very honest & precise on what's to be done & what can wait!!!most important of honesty & straight forward!
They are always fair and treat you with respect
Great customer service. Friendly staff
Honest-1 Auto Care was exceptional. As a woman, you expect taking in your car to a mechanic will be a unenjoyable experience. But here the mechanics did not talk down to me, made me feel welcome the moment I walked in the door, and made sure to explain the issues with my car to me in terms I would understand. Highly recommended.
Exceptional service and a wonderful experience.
First visit. Every aspect of service performed was satisfactory.
Wouldnt take my car any where else. Good work, good price, friendly staff, honest.
I am a regular customer at Honest-1 Auto Care-Costa Mesa as is my brother, who introduced me to the shop with high recommendation. I have serviced my vehicle and the vehicles of some of my family members there numerous times. They have a great crew there, both in the front and the back of the shop. I highly recommend them to anybody who wants an honest diagnosis, fair price, and quality workmanship.
Great experience. The guys are very nice. Only wish my car didn't get totaled by a girl that had no insurance right after I got the timing belt among other things repaired.
They couldn't fix the problem, they checked the car 3 times and each time they gave me a different reason for the problem, and they didn't refund my money.
They were honest, excellent communication and did great work. Great staff!
Best place ever to take your car for quality care, customer care as well.
They tried to rip me off.
The service, honesty and integrity from the first phone call were unparalleled.
I received excellent service.
They were efficient, friendly, and provided great customer service.
The staff and service was awesome.
SEEMS like they're genuinely helpful and honest. And, the wait environment is a nice touch too.
Brad is a good honest man.. need more like him.
Very friendly staff and knowledgeable.
Wonderful & friendly service!
Convenient, nice people, & they give rides to work.
I have already recommended two friends to Honest l. The did a great job. Told me what they where doing and when it would be completed. Called when completed, and sent a car to pick me up. Can't ask for any more then that.
I live in Seattle and my 19 year old son is in Costa Mesa. They.took the time to contact me personally throughout my son's visit to their store. I appreciated the personal contact.
Great people, honest with good clean service.
One of the most friendly staff I have ever met, also they get involved in Costa Mesa's community.
Great people and fantastic service.
Staff was friendly. They didn't push me to get something fixed and gave me the coupon price.
Very good service. I appreciated the coupon. Quick and courteous. Great waiting area.
I found them to be very helpful and honest.
Not sure repair was done correctly. Again I'm not sure.
They helped me and charged a fair price for the work.
It was a unique and comfortable experience.
Very friendly and professional.
Good friendly service!
Fast, cheap and professional service.
Honest, quick, friendly, reasonable.
They were great and very informative, extremely friendly and accommodating and the office was very presentable.
Excellent customer service.