Thank You Thomas for trusting your vehicle with Honest-1 Auto Care.
Everyone was very nice, service was great. My only complaint is that the company and employees seem extremely pushy about reviews. I was told 3 times in the store to leave a review, asked to do a survey in store and have received multiple emails and a phone call in the last week. It's a bit much.
Thank You Alyssa, Honest-1 Auto Care is driven on our customer's feedback. We appreciate your review.
Thank You Maiti, We appreciate you trusting your vehicle with Honest-1 Auto Care.
Everyone was very polite. I will definitely return!
Thank You Terry for your feedback, At Honest-1 Auto Care Customer Service is a Top Priority.
Very good experience, thank you!
Thank You Julija, We greatly appreciate your 5 Star Rating !
This was a very different experience from where we used to go. Very personalized and no hard sales. Just good people and service.
Thank You Tricia, We strive to be your #1 choice for your Auto Repair needs.
Wonderful experience !
Thank You Caren, We Strive to provide every customer with excellent service.
No extra info
Thank You Chris, We greatly appreciate your 5 Star Rating !
Outstanding experience. Very clean shop, well organized and they did what they said they would do and did it promptly.
Thank You Frank, At Honest-1 we strive to change the way you think and feel when it comes to Auto Repair.
I will gladly return as issues arise
Thank You Philip, We look forward to servicing your vehicle again in the future.
I will for sure be back.
Thank You Taylor, We look forward to servicing you again in the future.
Good job good price well satisfied.
Thank You Beverly, We appreciate you choosing Honest-1 Auto Care for your Auto Repair needs.
Sent photo of problem and fixed within time.
Thank You Joe, At Honest-1 Auto Care we want you to know that we will be there for you !
Excellent service. Professional and polite. Would highly recommend.
Thank You Michelle, We greatly appreciate your recommendations.
very happy with work done and excellent customer service
Thank You Jack, Customer Service is a Top Priority at Honest-1 Auto Care.
$335 service. I was only there an Hour. Less than HONEST, in my opinion.
The people are friendly, professional and helpful. The shop is immaculate not a big of dirt or grease anywhere.
Thank You Angela, We keep a upscale and clean lobby so our customers can feel comfortable while waiting for their vehicle.
Excellent service. Reasonable prices. Kind courteous professionals.
Thank you Ricard, We strive to always provide you with excellent service.
Very friendly and professional staff, honest about what I needed...also, very comfortable waiting area.
Thank you Ann, We strive to keep all our customers educated on our services.
Shop and employees were courteous, clean and very helpful. HOWEVER... I was charged a ridiculous amount for a simple oil change. For that reason alone, I will not return. I was a first time customer. If you want repeat business, give a new customer a good deal NOW, not a $25 coupon for next time and a bag of pretzels. That $25 is useless to me, and you won't get my business.
Excellent service. Very nice. My only concern is the price I was quoted for tires a bit higher than another place.
Thank You Gerene, Please bring in a written estimate and Honest-1 will always try to match or beat those prices. We now have a continuous Tire Sale and have the best prices in Carrollwood.
Friendly and courteous staff. Thank you for providing estimates for the needed work. However, their estimates are the highest in the market. When I made the comment that I wanted to get a 2nd opinion, they came back with a 'lower' quote. They should have provided the 2nd quote to begin with. For that reason, I am not planning to return to H-1AC.
Thank You Mario for your feedback, We have since then dramatically reduced our prices and we have the best prices in Carrollwood.
I was met at my car when I parked and was walked into the shop, my car was ready in an hour as promised and the Service Manager walked me out to my car when done.
Thank you Jerry, Excellent Customer Service is very important at Honest-1 Auto Care.
Thank You William , We appreciate you choosing Honest-1 Auto Care.
Great experience and will be back!
Thank you Darlene, We look forward to working together again in the future.
I would use them again.
Thank you Julie, We look forward to servicing your vehicle again in the future.
I thought that the price (109.99) for the synthetic oil change on my VW Passat was very high. Bert Smith VW (dealer) charges 69.95 for the same thing and recommends changing it every 10K miles.
Thank You Jasper for your feedback. Our Full Synthetic Euro Oil Change for your vehicle was $107.90 minus your $25 coupon you supplied us, this brings the Oil Change to $82.90 total. That Oil Change also comes with a recommended 10K mile change.
Good job guys. Thanks
Thank You Kay we appreciate your feedback.
Always a great experience when I go there!
Thank you Lindsey, We strive to always make your visit here a pleasant experience.
Overall good experience with just a few issues. Extremely courteous, was given full explanation of issue with my vehicle, made very comfortable, very clean. Only issues were too cold in lobby, and repairs took much longer than I expected.
Thank You Chimene for your feedback, We apologize about the inconvenience, unfortunately some alignments take longer to adjust to meet manufacturer specifications.
Everyone was helpful & friendly. Took a little longer than expected, but wasn't an issue. Recommended you to all I know.
Thank you Denise, Your recommendations are greatly appreciated.
Thank you Kevin for choosing Honest-1 Auto Care.
Great experience, officially my go to shop for repairs and maintenance and they work great with my warranty company
Thank you Douglas, We are here for you.
Great job. Keep it
Thank You Paul, We value your feedback.
They were courteous and 'honest'
Thank You Joel, Honest is a part of our name for a reason !
The overall experience was good . I was told I will be given an estimate for tires although it hasn't happened.
Thank You for your Feedback Raul, We apologize about not responding to you with that estimate. Please give us a call. Great News , we have a Tire Sale in process right now.
I was very impressed with your shop and the excellent treatment given to me and the repair to my car.
Thank you Barbara we appreciate your review.
I would recommend this shop to anyone!
Thank You Robyn, We value your recommendations.
I was very pleased with the service
Thank You La, We hope you continue to use Honest-1 Auto Care for your Auto Repair needs.
Fair & Satisfactory.
Thank You James for your review.
Very satisfied, will be back
Thank You Janet, We value your feedback.
George leads a great team. Would not be surprised if this shop is ranked #1 Nationwide, thank you for everything.
Thank You Dan, We appreciate you trusting your vehicle with Honest-1 Auto Care.
It was done well but it took a little bit longer than I expected.
Thank You Kevin for your feedback, Please feel free to take advantage of our Courtesy Shuttle for any future services.
Very happy with my experience. Will return!
Thank You Diane , We look forward to servicing your vehicle again in the future.
Liked the very clean and well appointed waiting room.
Thank You Harry, Our Waiting Room is designed to be an upscale and comfortable lobby for our customers.
Excellent staff very friendly
Thank you Connie, Honest-1 Auto Care is you Family-Friendly Auto Repair Choice.
When I come in to get an oil change I don't need to be told 15 other things that need to be done to make you earn $$. Tell me the things that are important.
Thank You for you feedback Bob, Here at Honest- Auto Care we notify the customer of items that are lease important to most important. Unless specifically requested by the customer we follow our processes and procedures for the customers safety of their vehicle.
I was not satisfied. I thought the pricing was too high especially when you consider they failed to put my oil cap on after an oil change.
I was charged full price in spite of fact that not all work was completed.
I had to take car back to complete the job and to have engine cleaned from the oil that was sprayed all over the engine.
Car has not run right since they worked on my vehicle and I had to seek out another mechanic.
Thank You for your feedback Mike, We apologize for the inconvenience. We have replaced a few staff members and changed our process and procedures to insure our customers service and safety.
Mike, Willie and Bill are the best. Hope I don't need your services again soon, but will be back when I do.
Thank You Joe, We strive to be your #1 Choice for your Auto Repair needs.
Thank You Rafael, We appreciate your 5 Star Rating.
I had an unforeseen issue and was in town for business. I was at a location near the shop for the day. I stated how long I would be there, my car was repaired in that time frame. Awesome.
Thank You John, We appreciate you choosing Honest-1 Auto Care.
Thank You Luis, We always strive to give you the best service each time you visit our shop.
George was very friendly and kept us up to date on all repairs. The guys went over and above board on finding just the right parts for our car.
Thank You Donna, We appreciate you trusting your vehicle with Honest-1 Auto Care.
Good and timely service. George actually walked me to my car to remove the floor matsvetc. He explained the warranty program. Also, I found the little "treat" on my steering wheel was a pleasant surprise . I already told my daughter to take her car there!
Thank You Linda, We will give your daughter the same excellent service you received on your visit.
I already gave a 5 star review on your website stating how proud and pleased I was with your company.
Thank You Nicolas, We appreciate you being a loyal customer of Honest-1 Auto Care.
Service by Manager George was excellent, fairly priced and quickly completed.
Thank You Gordon, All our staff has been trained to go above and beyond for our customers.
They were all great!
Thank You for your feedback.
The staff was great & found the issue right away, while I waited in their comfortable up to date lobby w/ free wifi. I was in and out and found a cute note & snack in my car after the gentlemen walked me to my car. Great place!
Thank You Crystal, At Honest-1 Auto Care The Most Important Part is You.
Excellent service and customer relations.
Thank You Bill, Your 5 Star review is greatly appreciated.
Great customer service.
Thank You Linda, We strive to change the way you think when it comes to Auto Repair.
Way to expensive. And there was no guarantee if you guys were to change out my condenser that my AC would be fixed. I had a new condenser put in with a guarantee that AC would work for 1/2 the cost. $500 total it cost me for the repair. The mechanic I used has been in biz for 8 years. I got that price by being fair to you guys and not showing the mechanic your estimate. So in my opinion the elaborate renovation, and snack bar along with the pleasant hospitality I can see we are paying the price for all that. There was nothing fair about a 1000 estimate with no warranty of it fixing the problem,,,, Best of luck guys!!!
Thank You for your feedback, We offer a 3 year/ 36,000 Mile Warranty on all Parts and Labor. We have lowered our prices dramatically since and we now have the best prices in Carrollwood.
Excellent service. I was kept up to date each step of the way. Clean shop and great prices. Took care of my flat tire right away.
Thank You Brett, at Honest-1 Auto Care we will keep you informed on every step of service done to your vehicle, we will even bring you out in our shop and show you what we see on your vehicle.
Thank You Debbie, We value our customers feedback.
Fair pricing. Friendly customer service. Quality work.
Thank You Jennifer, Customer service is a top priority at Honest-1 Auto Care.
Everything was fantastic! The service was A-1!
Thank You Kyle, We look forward to servicing your vehicle again in the future.
Courteous staff, prompt attention.
Thank You Hector for your review. We strive to continue to provide you with great service.
110.00 an hour for labor will just really too high and then you can go online and buy the part for a third of the price to have it installed 3 times higher than two other bids and I have got.
Thank You for your feedback Ken, We have recently lowered our prices dramatically and have the best prices in Carrollwood, please give us another try.
When I picked up the car the AC stopped working on the way home. I left 2 messages and no returned calls. We work and can't bring the car back until mid June.
We apologize about the inconvenience, Please give us a call so we can address this previous issue for you. Thank You for the feedback.
Great place! Brand new and clean. Very professional from making my appointment to the completion. I have already told about 10 people about this place. It is close to my neighborhood. Always nice to find an honest auto place!
Thank You Karen, We appreciate your recommendations !
Thank you Ashley, We appreciate your 5 Star Rating.
This shop told me that my brake pads were still good and that the noise coming from it was from the fact that they were metallic pads. The only "fix" was to switch to ceramic pads. They told me approximately how much wear I had left and that it wasn't necessary to fix it unless I wanted to. So I am very appreciative of the fact that they did not charge me to look at my vehicle and that they were honest with the problem. And yes I'll be back.
Thank You Adriana, At Honest-1 Auto Care our ASE Certified Technicians are trained to only make recommendations, no pressure.
They listened and were willing to go above and beyond.
Thank you Pauline for your review. Our customers are very important to us and we listen and care about you.
They were very thorough, knowledgeable and efficient.
Thank You Stan, At Honest-1 Auto Care we want all our customers to be educated and informed on all services preformed on their vehicle.
Incredible service. Beautiful and comfortable waiting area with como snacks and refreshments. Great idea with the iPads and kids area!!! And even the bathrooms were pristine and futuristic!! Great experience and then I get in my car and find a small bag of chips with a thank you note ties with a bow!!! HOW DID THEY KNOW I LIKE CHEETOS!!
Thank you so much William for your review. Honest-1 Auto Care values our customers.
Family run and operated, passionate and determined to give you great service, focused on providing a great experience, I relate to this business as I could see the owners heart and can see he is very driven and wants to make it work. I believe in family run and owner run businesses. I highly recommend this business and would use their services again.
Thank you Guy for your feedback, We strive to change the way you think when it comes to Auto Repair.
I would recommend this shop.
Thank You, We greatly appreciate your recommendations.
Friendly and pleasant staff.
Thank you Michelle for your review. We strive to make visiting the Auto Repair Shop a pleasant experience.
Everyone was very polite and friendly and treated me with respect.
Thank You so much Jamie for your feedback. We value our customers choosing Honest-1 Auto Care.
Very friendly prompt service.
Thank you Lori for your review. Honest-1 Auto Care is your Family-Friendly choice for all your Auto Repair needs.
Excellent service, reasonable pricing, cleanest waiting area. Very happy to refer!
Thank You so much Bob for your review. At Honest-1 Auto Care we strive to be your #1 Choice for all your Auto Repair needs.
Staff very friendly and helpful in explaining the problem with my car. Repairs perfect and completed exactly when promised.
Thank you so much Boris, At Honest-1 Auto Care Customer Service is a Top priority.
Thank You Pam for your feedback , We strive to provide you with the best service as we continue to grow.