Job well done. Great friendly work staff.
Good except Did not get a call letting me know repair was done.
Great service & value, as always!!
Great customer service!
Overall good experience.
Very courteous and very friendly!
Excellent service. They explained what the problem was and how it will be fixed. They went above and beyond to make me feel at ease. I wish i knew about Honest 1 Auto Care years ago. Highly recommend this company. Very satisfied customer.
I will be back! Very satisfied.
This is the second you have sent the survey to me.
I came in for a new head light bulb, and it was replaced quickly. I was just surprised to pay over $30 for one light bulb.
I was recommend to another shop to have the muffler on my car repaired due to the part was not available at Honest-1. The shop recommend did a great job
Great experience! I need a few more things done, but they fixed what was detrimental at this time. The work was done quickly. There credit cards were down, and they still let me pick up my car and leave my credit info. That's taking a big risk, just for great customer service so I was not inconvenienced! They were very friendly and inline with what the repairs should have cost, and on in the lower side. I would recommend this shop to anyone.
love this shop!
Karen was extremely friendly, helpful and also suggested possible repair needs in the near future
Took car to have transmission fluid changed, found leaks in transmission lines.
reliable and dependable
Friendly and informative!
Truck was ready faster than anticipated. Routine maintenance work was done with complete satisfaction.
I'm treated like family every time I come in. I'm always serviced in a timely fashion with fair pricing.
I was told it would take about an hour and it took 1 hour and 40 mins. No one came over to say it would be longer plus I made an 8:00 apt.
What is the point of having an apt when it isn't kept?
I received advice from this shop to get $600 worth of repairs done right away other wise my 'caliper might lock up on me in the middle of the road'. I talked to other auto professionals who said no such thing would happen. I do not appreciate scare tactics like that.
Nice cozy reliable shop that I plan on returning to
I was very pleased with the service provided.
Dropped my car the night before for brake repair and an oil change. They called me to confirm before they started, during to let me know progress and what the total would be and once again when my car was done. It was fast and affordable and the work was done excellently.
I was very happy and satisfied with the service I received from Honest-1 Auto Care. It was an easy process to set the appointment online. The guy's greeted me with enthusiasm and the shop was super clean. Keep up the good work.
Service is great! And the Employees and management are awesome!
My car was in for an oil change and tire rotation, I had to bring it back due to a wire hanging. They got the car in right away, resolved the wire issue and I was back in my car quickly.
I love this place. A simple mix up on tire model but Kahnde (sp?) got everything straightened out quickly. He is a great asset to you.
I was told it would take no longer than 1 hr, when it took 2 hrs, much longer than I expected.
I always have a positive experience at Honest One. Staff is friendly and efficient.
After getting a price at nearly $1000, I decided to take my vehicle here. I had considered it previously since it was nearby. The shop is clean, staff courteous and service was what I expected. No disappointments.
Okay price for a good job done
They took the time to investigate what parts I needed and luckily didn't need the whole unit just a piece of it. very happy with the service I received.
Straight forward no haggling done. Work completed in a timely fashion!
The only shop I will go to!
Excellent work, excellent guarantee!
We were treated with with great respect and professionalism. We wererecxommened by a friend and incredibly satisfied. Will be returning if any issues arise.
Very Satisfied as usual.
Very Good Experience.
I had a really great first experience at Honest-1. I know I needed a couple of things but the employees did a great job of explaining exactly what work was needed and why. They took me as a walk-in and had my car done that same day. They even offered me a coupon I didn't know about. Great customer service and I would highly recommend their services!
It was a pleasure working with Honest - 1 and the staff. They treat you kindly and with respect, are forthright in assessing and repairing only what is needed, and have proven to be highly competent and trustworthy.
THANK YOU VERY MUCH!!! VERY PROFESSIONAL, REASONABLE, FAIR AND CLEAN ESTABLISHMENT...
I booked an appointment for an oil change the day before the appointment. The day of, I dropped my car off and was told a certain time frame when it would be ready. I'm pretty sure it was completed sooner than expected. And also, the gentleman at the front desk is very informative and always courteous whenever I need assistance.
Only an oil change . good work
they provided good customer service and did a good job with my car
The staff is always very friendly and knowledgeable and quick to get me in and out
Very professional, honest, and followed through on commitment
I really impressed with the follow call a few days after I picked my car up.
work was preformed as disscused on phone and in a timely maner
Our first time here. We were very happy with the cost and how fast they were.
Everyone was very friendly and accommodating.... the service was great as well!!!
Everything was completed to my satisfaction
I have found my new mechanics!! Karen the owner is 100 percent on top of everything and just so friendly, karen actually showed up at my house to jump my car so I could make it to the shop to get my new battery!! Awesome customer service I'm so pleased and excited to have a mechanic that is so close lol but willing to go above and beyond the call of duty I will 100 percent recommend honest car to everyone and I look forward to having my car serviced with Karen and the honest team! Great job and thank you!
I came in for an oil change. It took 45 minutes which I suppose is fair, but according to my receipt, all fluids were topped off along with tires inflated. After coming home, I checked my power steering fluid to find it at minimum as well as my brake fluid. For the price, I will probably go to Blains Farm and Fleet in the future because it's the same price and in the past they have filled fluids. But, I did appreciate the snack inside after as well as the free keurig :)
it was fine.
Great service, very nice waiting room and friendly staff. My oil change took about 10 min longer than expected (I was on break) but everything else was fantastic!
Excellent customer service, friendly demeanor, and performed service on a timely manner.
First time coming to this shop, was recommended by a friend. Karen was so sweet, explained everything to me. Ive been taken advantage of so many times in other shops so I started having my mechanic friends look into what the shops tell me. When I talked to my guy friends about my experience and they said Honest 1 sounds like a good quality shop and I should definitely continue going to them.
I'll never go anywhere else
I was pleased with the work that was perform on my car
I like Honest-1 because they are trustworthy. However, there was ice from my car to the front door and I feared I'd fall, also it took a rather long time to get an oil change - nearly an hour - and I did have an appointment.
I love this shop. I feel like I can really trust them. They go out of their way to accommodate every thing I need.
I would definitely return. Unfortunately equipment was down and all work could not be completed in one visit, but more than willing to return to complete the necessary work.
This was one of the most positive experiences I had taking my car in. They were very informative, and incredibly attentive. I highly recommend them.
Very pleased with the service
VERY kind and they even gave me a ride home, so i did not have to hang around the shop all day!
Have and will continue to recommend your shop
This was the second time i have brought one of my vehicles here to have anything other than the oil changed. The first time i need my tires balanced. There was an issue with that. I ended up going to discount tire where they were able to complete this task. On this trip I asked for an alignment and oil change. I was told it would take about an hour. 1 hr and 45 mins later they walked up and said they could not perform the service due to a machine failure and would i like to go ahead and get the oil changed. This shop does not have my confidence in its ability to do much more than an oil change.
An unpleasant job was completed quickly as promised.
This shop is fantastic. I have an old car that needs repairs a couple time a year. I trust Honest One to properly repair my car and not over charge for those repairs. Honest One takes the time to explain and answer ALL of my questions. I am happy to bring my vehicle to Honest One because I can trust them
Service was timely, staff was pleasant and helpful and all issues were addressed and explained
I tool my car in for the 15,000 mile checkup and was pleased with the work and the cost.
Cande, Ross, & the whole team are great! Thank you!
Will come back
My last 2 visits went well. One being a re-attachment of a drip pan and the other an oil change. Both were performed on time and I was very satisfied.
Very professional, courteous, friendly, timely with excellent customer service
They went beyond helping me with my car issues. Excellent customer service.
This was my first time at Honest-1 Auto Care, but it won't be my last. They have first rate service and fair pricing.
Timely and good customer service.
It was a very pleasant visit. Everyone was very professional and the service was informative.
They are all so great but Karen is super amazing.
They do excellent work in a clean, well organized shop. Work was done on time and as estimated. I have a Lexus SUV and saved $100 off of the dealer quote for brake pad replacement.
The technicians were able to detect an electrical problem that was very tricky. I thank Honest -1 for taking the time & for being so honest with the whole situation. They kept me informed and showed me exactly where the problem was. I am ever so grateful to Honest-1.
They provided care for issues I was not aware of, efficient and timely!!
I was in for and oil change.
Excellent and professional service.
Great service with helpful technician and office support.
Friendly, fair prices and explained the condition of my car to me.
Excellent service of my vehicle.
They explained problems very well, repair seems adequate, pointed out deficiencies in some previous work. However, they tried to get me to pay $670 for some windshield wiper work that apparently was not needed. I checked it out after they told me and found the problem much simpler than they told me. I fixed it myself with a $23 part online. This seems to be the case with every mechanic I have ever used, but I will keep on searching.
Every time I come it's perfect I can't believe how they show you what is wrong. And then explain to you how is will be fixed.
Very friendly and approachable staff. Great environment.
Good service without a long wait.
I had received a free oil change coupon for your shop. I thought everyone was very nice. Your shop was very clean and nice looking.
I went in for an oil change and they came back with a list of things that needed repair. One of those being the battery. I was told it was weak. When I questioned the owner on that saying the battery was less than 6 months old and was replaced when the alternator went out because it drained the old battery, she said let me go back to the mechanic and see what's going on. She came back saying the battery was retested and was fine. Shady....so why would I believe anything else they had to say was wrong with the vehicle? Would never go back there nor would I recommend it to anyone.
Everything smooth and unstressful. All work was thoroughly explained. Additional work on brakes was suggested, including taking me to look at exactly what was being recommended and why. Service was fast and efficient.
Very good service, quick, accurate and good price.
Clean shop. Friendly service. Prompt service.
Good work and communication.
They are Honest and Professional.
One of the best auto repair shops in the city. Everyone was very helpful, courteous. They carried out what they promised. Plus give me a discount for $10 and I found another on line for $30. They give me the $30 without any hesitation.
Quick and friendly oil change.
Fair price, quick service, and nice staff.
The problem was not resolved, I was told I need new back brakes even though I had them done just 9 months earlier.
The staff is friendly and keep you updated on your car's status.
Repair was complete and done in a timely manner. I was given a loaner car, as well.