Honest 1 is the new kid on the block but our team felt they are on the right track. Hunter Fennell, the owner, opened Honest-1 in 2011 and has made an effort to employ experienced seasoned staff members. The 4 technicians combine for over 44 years of experience and 2 are ASE Certified. They have to automotive tools and computer diagnostic equipment to make professional repairs on your vehicle. One of the strong points we found in our assessment was the warranty this certified shop offers, 36 months/36000 mile warranty, is one of the best in the industry. The combination of experience, ASE Certification, the proper tools and equipment combine with the warranty make this a good choice for your vehicle.
Honest-1 Auto Care - Anoka
Anoka, MN 55303 USA
Auto Repair Experience
- Hunter Fennell, Manager
- Established 2011
- 4 Auto Repair Mechanics on Staff
- 2 ASE Master Auto Technicians
- 44 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Transmission Repair
Makes We Serve
- Land Rover
My van was not fixed, they said they couldn't find the problem!!?? But I looked my self and found that there was tranny fluid in my power steering so I emptied out the reservoir and refilled it 5 times and now it's not making noise and doing good!! They still charged me for the service but didn't do anything!! They didn't even open the power steering reservoir to look at it!! I just bought the van! They are supposed to be mechanics!! Just a little women and I had to find the problem!! I'm a cook, when you come to my restaurant should I make you cook your own food?!! I'm not happy at all!!!
Pleasant environment to sit and wait.
Oil change but on inspection found bad ball joint and tie rod ends.
Just a simple oil change, but the shop is awesome
Very good service.
I had a great experience. Customer service was excellent. I liked the way they took me back and actually showed me some other minor repairs that should be done. Definitely will be going back.
Satisfied and happy.
I like the team.
Had brake lines replaced and they were kind enough not to charge me for the extra labor to ensure bleed valves did not break when they worked on them.
Technician pointed out possible future problem and advised.
It was great! They were all very friendly, I had to go back a couple times and everything was done well. Steve went over everything for me and gave me as fair as a deal as he could!
I was charged for a test I did not authorize. I think I was taken advantaged of because I was there for a coolant emergency.
Honest-1?? Maybe not so honest
I went to Honest-1 because of a vibrating noise my car was making. They told me that it was a bad power steering pump and gave me an estimate of $700 to repair it. I thought that was kind of high so I checked around. Another shop gave me an estimate of $385, which is $315 less!!. When I told Honest1 to cancel the appointment I had made with them because I found a much better price, they said that they would match that price.
I do appreciate them matching the price, but why did they give me such a high estimate in the first place? Was it based on actual parts and labor costs or on how much can we get out of him. I let them do the job, but needless to say I will never go back there because I will never be able to trust that their estimate would be an honest one .
Very timely oil change. Prompt and friendly customer service.
The staff was very helpful. They need to keep the customer informed though if the job is going to take longer than expected.
Was not happy with the diagnosis, it was wrong.
I had an oil change but also asked for a brake inspection due to a noise. I was told the brakes just needed cleaning . I took my car else where for brake work . They showed me where the cylinder was leaking fluid and needed to be replaced. Honest Care Car missed that.
They were friendly and helped me get to my appointment while they evaluated if the car could be fixed. The repairs were going to exceed the value of the car so the service ended after the diagnosis.
friendly, timely, reasonable.
Top Shelf Mechanics!
Service was fast and only what I came in for was done.
Made an appointment for an oil change, they got the appointment time mixed up and the guy was super rude to me when I got a little upset with the way things were going. He told me I can just go somewhere else if I was going to be irritated....so I did. I left and have never been back and I used to like this place too. I took all 3 of my cars there regularly and now I don't spend a dollar there anymore.
Just had an oil change. Wait time was short and found out I need brake work done soon.
The service was great. Wesley Grice-Patil was the technician that did the oil change I needed done. He gave me a summary of things he recommended I get repaired down the road, he was very thorough about what he did, and what he inspected for me, as well. I highly recommend that he gets a raise, not only for the awesome work he did for me, but I also noticed the kind of leader he seems to be in the shop, and the good advice he gave to other technicians, as well. I will come back for future work done on my vehicle, as long as he is around to do the job.
Would have appreciated a time estimate.
I have my oil changed at this location every 6,000 miles. My car requires full synthetic and they always have a coupon. The managers are super friendly and will always chat.
Had an oil change. Was fairly quick and had a nice, clean waiting area with beverages and play area.
Everything went great.
Great service great price, I will go back.
Great service and friendly!
They are always helpful and I can always get in when I need.
Everyone I have ever interacted with at Honest A-1 was professional, kind, and honest. I have appreciated the fact that unlike every other service shop I have dealt with, I never felt taken advantage of so that the servicemen could meet a quote of the number of parts they could sell to customers. The servicemen at Honest A-1 have been conscientious about my financial situation as if I was a family member or friend (which I'm not). If they could find a way to repair something temporarily they would do so and then warned me that the particular part was aging and would need to be repaired at some point in the future.
I always received good service and good reults at a reasonable price.
I got in quickly and was treated well.
Great customer service.
They did all requested of them.
Great service. The front desk guy is super nice.
Fast, well-priced, and trusted.
Good experience so far.
They told me what would be helpful and honored the coupon for oil change. They got me in with time to get back to work just as a walk in.
I was told there was more repairs needed. I brought it to the dealership I bought it from and was told there are no leaks or repairs needed, they showed me also.
Steve, the person who helped me out was really helpful.
Always friendly and always upfront about what the problem is and they are very honest in recommendations.
Everyone was very helpful. My needs were urgent and I was from out of town and they fit me in.
Quick, friendly service but the waiting area was a little dirty.
Friendly, knowledgeable, helpful.
They do the work in a timely manner and never suggest unnecessary repairs.
They're super nice, funny and provide excellent customer service.
I think it cost too much.
Love the service and the employees are always friendly and reasonable.
Easy to make an appointment.
Service cost was high.
I made sure to let them know that I wanted the oil reset. They reset it wrong that it say I need it Changed. I have over 2,000 let before I need it changed.
Very friendly and got the job done quickly. They didn't pressure me into buying anything, and that makes me more likely to spend my money there.
I have had great service from your employees every time since I've started coming to your Honest-1 Auto Care.
Very friendly and more then willing to show you the problem and explain it instead of just a phone call or a quick run down.
They couldn't get me in right away and they did not spell my name incorrectly.
They do a good job and go as far as they are able to.
I thought the price was high for the oil change and rotation.
Good service, respectful people.
Explained everything thoroughly. Fair price. 36,000 mile / 3 month warranty on service.
They do provide appointment reservations and typically complete the work in a reasonable time at a good price.
Better customer communication would be helpful. When necessary keep the customer updated as to the problem that's been diagnosed and the repairs are needed
The guys here rock and have never given bad advice or service my car didn't need.
They have provided good service at a good price.
The employees are kind and courteous. Also Brad is very knowledgeable about his job.
Very fast for no appointment. Had oil changed reasonable price.
Didn't focus on one vehicle, the're always busy and what happened the first costumer keep me waiting. They told me just that hour but needed another hour before get done.
Timely and friendly. Price was right. Not pushy.
Great service, in and out pretty quick.
After receiving an estimate for repairs at a local competitor, Honest 1 was able to beat the price by hundreds of dollars for the same repairs. The staff was very professional and 'honest'.
not honest at all they tried to charge me $864 for a computer i did not need had it fixed at another shop $50 for a vaccume leak
The guys at the shop are honest with you and they are not pushy and won't do work that is not needed. They are also very friendly and make you feel that they care about your busness.
It's a shop that you gotta go to, it's perfect.
These guys know thier cars! They do a very good job at getting to the source of the problem. I've never had a repair that is not needed even suggested. They are very honest.
Very good service, prompt and consumer driven.
I highly recommend it. They fix what needs to be fixed. They also offer a ride home if you need it.
I highly recommend them. They do good work and they're not too expensive.
HORRIBLE! DO NOT GO HERE! Shop completed work that was not approved or quoted. They left work unfinished and charged additional labor. Completed work that was damaged by other work that was needed, but not completed. THREW keys at us when we questioned their lack of work. THREW them. Manager was completely unprofessional and lied to us directly. Also, staff was extremely rude and manager promised the mechanic in question was going to be fired, yet the mechanic was still there when we had to come back for yet more work that was not completed.
They were great and I would recommend them.
It was a positive experience. I would go there again.
You pay for what you need and they have a very good customer service. Thy are ready to work with you when you ae ready too
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service