Honest-1 Auto Care - Anoka

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loyfennell@yahoo.com
2701 Fairoak Avenue
Anoka, MN 55303 USA
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17:00
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17:00
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CLOSED NOW
Su
10:00am to 5:00pm
CLOSED NOW
W
7:00am to 8:00pm
Su
10:00am to 5:00pm
Th
7:00am to 8:00pm
M
7:00am to 8:00pm
F
7:00am to 6:00pm
T
7:00am to 8:00pm
S
7:00am to 5:00pm
Call now:
(763) 244-1538
81 Verified Reviews

Auto Repair Experience

  • Hunter Fennell, Manager
  • Established 2011
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 44 Years of Car Repair Experience
RepairPal Scorecard

Honest 1 is the new kid on the block but our team felt they are on the right track. Hunter Fennell, the owner, opened Honest-1 in 2011 and has made an effort to employ experienced seasoned staff members. The 4 technicians combine for over 44 years of experience and 2 are ASE Certified. They have to automotive tools and computer diagnostic equipment to make professional repairs on your vehicle. One of the strong points we found in our assessment was the warranty this certified shop offers, 36 months/36000 mile warranty, is one of the best in the industry. The combination of experience, ASE Certification, the proper tools and equipment combine with the warranty make this a good choice for your vehicle.

Details

Auto Repair Experience

  • Hunter Fennell, Manager
  • Established 2011
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 44 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair

Affiliations

  • TECH-NET

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

81 Verified Reviews
by - Verified Customer December 02, 2016

My van was not fixed, they said they couldn't find the problem!!?? But I looked my self and found that there was tranny fluid in my power steering so I emptied out the reservoir and refilled it 5 times and now it's not making noise and doing good!! They still charged me for the service but didn't do anything!! They didn't even open the power steering reservoir to look at it!! I just bought the van! They are supposed to be mechanics!! Just a little women and I had to find the problem!! I'm a cook, when you come to my restaurant should I make you cook your own food?!! I'm not happy at all!!!

by - Verified Customer November 30, 2016

Pleasant environment to sit and wait.

by - Verified Customer November 30, 2016

Oil change but on inspection found bad ball joint and tie rod ends.

by - Verified Customer November 29, 2016

Just a simple oil change, but the shop is awesome

by - Verified Customer November 28, 2016

Very good service.

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by - Verified Customer November 28, 2016

I had a great experience. Customer service was excellent. I liked the way they took me back and actually showed me some other minor repairs that should be done. Definitely will be going back.

by - Verified Customer November 28, 2016

Satisfied and happy.

by - Verified Customer November 28, 2016

I like the team.

by - Verified Customer November 21, 2016

Had brake lines replaced and they were kind enough not to charge me for the extra labor to ensure bleed valves did not break when they worked on them.

by - Verified Customer November 21, 2016

Technician pointed out possible future problem and advised.

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by - Verified Customer November 21, 2016

It was great! They were all very friendly, I had to go back a couple times and everything was done well. Steve went over everything for me and gave me as fair as a deal as he could!

by - Verified Customer October 10, 2016

I was charged for a test I did not authorize. I think I was taken advantaged of because I was there for a coolant emergency.

by - Verified Customer October 08, 2016

Honest-1?? Maybe not so honest

I went to Honest-1 because of a vibrating noise my car was making. They told me that it was a bad power steering pump and gave me an estimate of $700 to repair it. I thought that was kind of high so I checked around. Another shop gave me an estimate of $385, which is $315 less!!. When I told Honest1 to cancel the appointment I had made with them because I found a much better price, they said that they would match that price.

I do appreciate them matching the price, but why did they give me such a high estimate in the first place? Was it based on actual parts and labor costs or on how much can we get out of him. I let them do the job, but needless to say I will never go back there because I will never be able to trust that their estimate would be an honest one .

by - Verified Customer October 07, 2016

Very timely oil change. Prompt and friendly customer service.

by October 05, 2016

The staff was very helpful. They need to keep the customer informed though if the job is going to take longer than expected.

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by September 30, 2016

Was not happy with the diagnosis, it was wrong.

by September 26, 2016

I had an oil change but also asked for a brake inspection due to a noise. I was told the brakes just needed cleaning . I took my car else where for brake work . They showed me where the cylinder was leaking fluid and needed to be replaced. Honest Care Car missed that.

by September 23, 2016

They were friendly and helped me get to my appointment while they evaluated if the car could be fixed. The repairs were going to exceed the value of the car so the service ended after the diagnosis.

by - Verified Customer September 21, 2016

Great.

by - Verified Customer September 21, 2016

friendly, timely, reasonable.

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by - Verified Customer August 23, 2016

Good

by - Verified Customer August 20, 2016

Top Shelf Mechanics!

by August 18, 2016

10-Oct

by August 17, 2016

Service was fast and only what I came in for was done.

by - Verified Customer August 12, 2016

Made an appointment for an oil change, they got the appointment time mixed up and the guy was super rude to me when I got a little upset with the way things were going. He told me I can just go somewhere else if I was going to be irritated....so I did. I left and have never been back and I used to like this place too. I took all 3 of my cars there regularly and now I don't spend a dollar there anymore.

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by - Verified Customer July 23, 2016

Just had an oil change. Wait time was short and found out I need brake work done soon.

by - Verified Customer July 22, 2016

The service was great. Wesley Grice-Patil was the technician that did the oil change I needed done. He gave me a summary of things he recommended I get repaired down the road, he was very thorough about what he did, and what he inspected for me, as well. I highly recommend that he gets a raise, not only for the awesome work he did for me, but I also noticed the kind of leader he seems to be in the shop, and the good advice he gave to other technicians, as well. I will come back for future work done on my vehicle, as long as he is around to do the job.

by July 21, 2016

Would have appreciated a time estimate.

by July 16, 2016

Vary courteous!

by - Verified Customer July 16, 2016

I have my oil changed at this location every 6,000 miles. My car requires full synthetic and they always have a coupon. The managers are super friendly and will always chat.

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by - Verified Customer July 13, 2016

Had an oil change. Was fairly quick and had a nice, clean waiting area with beverages and play area.

by - Verified Customer May 17, 2016

Great job!

by - Verified Customer May 17, 2016

Everything went great.

by - Verified Customer May 17, 2016

Great service great price, I will go back.

by - Verified Customer May 10, 2016

Great service and friendly!

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by - Verified Customer May 09, 2016

They are always helpful and I can always get in when I need.

by - Verified Customer April 23, 2016

Everyone I have ever interacted with at Honest A-1 was professional, kind, and honest. I have appreciated the fact that unlike every other service shop I have dealt with, I never felt taken advantage of so that the servicemen could meet a quote of the number of parts they could sell to customers. The servicemen at Honest A-1 have been conscientious about my financial situation as if I was a family member or friend (which I'm not). If they could find a way to repair something temporarily they would do so and then warned me that the particular part was aging and would need to be repaired at some point in the future.

by - Verified Customer April 22, 2016

I always received good service and good reults at a reasonable price.

by April 21, 2016

I got in quickly and was treated well.

by - Verified Customer April 20, 2016

Great customer service.

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by - Verified Customer April 14, 2016

They did all requested of them.

by - Verified Customer April 13, 2016

Great service. The front desk guy is super nice.

by - Verified Customer April 13, 2016

Fast, well-priced, and trusted.

by - Verified Customer April 08, 2016

Good experience so far.

by April 05, 2016

Great job.

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by - Verified Customer April 05, 2016

They told me what would be helpful and honored the coupon for oil change. They got me in with time to get back to work just as a walk in.

by - Verified Customer April 05, 2016

I was told there was more repairs needed. I brought it to the dealership I bought it from and was told there are no leaks or repairs needed, they showed me also.

by - Verified Customer March 12, 2016

Steve, the person who helped me out was really helpful.

by - Verified Customer March 12, 2016

Always friendly and always upfront about what the problem is and they are very honest in recommendations.

by - Verified Customer March 12, 2016

Everyone was very helpful. My needs were urgent and I was from out of town and they fit me in.

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by - Verified Customer March 12, 2016

Quick, friendly service but the waiting area was a little dirty.

by - Verified Customer March 11, 2016

Friendly, knowledgeable, helpful.

by - Verified Customer March 04, 2016

They do the work in a timely manner and never suggest unnecessary repairs.

by March 03, 2016

They're super nice, funny and provide excellent customer service.

by March 03, 2016

I think it cost too much.

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by - Verified Customer March 02, 2016

Love the service and the employees are always friendly and reasonable.

by - Verified Customer February 27, 2016

Easy to make an appointment.

by February 27, 2016

Service cost was high.

by January 30, 2016

I made sure to let them know that I wanted the oil reset. They reset it wrong that it say I need it Changed. I have over 2,000 let before I need it changed.

by - Verified Customer January 29, 2016

Very friendly and got the job done quickly. They didn't pressure me into buying anything, and that makes me more likely to spend my money there.

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by January 28, 2016

I have had great service from your employees every time since I've started coming to your Honest-1 Auto Care.

by - Verified Customer January 27, 2016

Very friendly and more then willing to show you the problem and explain it instead of just a phone call or a quick run down.

by January 27, 2016

They couldn't get me in right away and they did not spell my name incorrectly.

by January 27, 2016

They do a good job and go as far as they are able to.

by - Verified Customer January 27, 2016

I thought the price was high for the oil change and rotation.

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by January 26, 2016

Good service, respectful people.

by - Verified Customer January 25, 2016

Explained everything thoroughly. Fair price. 36,000 mile / 3 month warranty on service.

by - Verified Customer January 07, 2016

They do provide appointment reservations and typically complete the work in a reasonable time at a good price.

by November 08, 2015

Better customer communication would be helpful. When necessary keep the customer updated as to the problem that's been diagnosed and the repairs are needed

by - Verified Customer November 06, 2015

The guys here rock and have never given bad advice or service my car didn't need.

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by - Verified Customer October 29, 2015

They have provided good service at a good price.

by - Verified Customer October 23, 2015

The employees are kind and courteous. Also Brad is very knowledgeable about his job.

by - Verified Customer October 02, 2015

Very fast for no appointment. Had oil changed reasonable price.

by September 28, 2015

Didn't focus on one vehicle, the're always busy and what happened the first costumer keep me waiting. They told me just that hour but needed another hour before get done.

by - Verified Customer September 27, 2015

Timely and friendly. Price was right. Not pushy.

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by - Verified Customer September 24, 2015

Friendly service.

by - Verified Customer September 23, 2015

Great service, in and out pretty quick.

by - Verified Customer April 22, 2013

After receiving an estimate for repairs at a local competitor, Honest 1 was able to beat the price by hundreds of dollars for the same repairs. The staff was very professional and 'honest'.

by - Verified Customer April 20, 2013

not honest at all they tried to charge me $864 for a computer i did not need had it fixed at another shop $50 for a vaccume leak

by - Verified Customer April 19, 2013

The guys at the shop are honest with you and they are not pushy and won't do work that is not needed. They are also very friendly and make you feel that they care about your busness.

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by - Verified Customer April 17, 2013

It's a shop that you gotta go to, it's perfect.

by - Verified Customer April 17, 2013

These guys know thier cars! They do a very good job at getting to the source of the problem. I've never had a repair that is not needed even suggested. They are very honest.

by - Verified Customer April 12, 2013

Very good service, prompt and consumer driven.

by - Verified Customer April 10, 2013

I highly recommend it. They fix what needs to be fixed. They also offer a ride home if you need it.

by - Verified Customer April 04, 2013

I highly recommend them. They do good work and they're not too expensive.

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by April 01, 2013

HORRIBLE! DO NOT GO HERE! Shop completed work that was not approved or quoted. They left work unfinished and charged additional labor. Completed work that was damaged by other work that was needed, but not completed. THREW keys at us when we questioned their lack of work. THREW them. Manager was completely unprofessional and lied to us directly. Also, staff was extremely rude and manager promised the mechanic in question was going to be fired, yet the mechanic was still there when we had to come back for yet more work that was not completed.

by - Verified Customer March 28, 2013

They were great and I would recommend them.

by - Verified Customer March 26, 2013

It was a positive experience. I would go there again.

by - Verified Customer March 09, 2013

You pay for what you need and they have a very good customer service. Thy are ready to work with you when you ae ready too

4 verified customers did not leave comments but provided these ratings:
by Abbi, Mike
by Sheldon
by 1 verified reviewer
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