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Hometown Garage

(781) 670-3271
24 Verified Reviews
herb@hometown-garage.com

HOURS
07:30
17:00
http://purl.org/goodrelations/v1#Monday
07:30
17:00
http://purl.org/goodrelations/v1#Tuesday
07:30
17:00
http://purl.org/goodrelations/v1#Wednesday
07:30
17:00
http://purl.org/goodrelations/v1#Thursday
07:30
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:30am to 5:00pm
T
7:30am to 5:00pm
W
7:30am to 5:00pm
Th
7:30am to 5:00pm
F
7:30am to 5:00pm
S
Closed

ADDRESS

5 Cypress Dr
Burlington, MA 01803 USA

AUTO REPAIR EXPERIENCE

  • Herb Farnsworth, Owner
  • Established 2006
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 27 Years of Car Repair Experience

Hometown Garage Reviews

OVERALL RATING

24 Verified Reviews
5 stars
(19)
4 stars
(4)
3 stars
(1)
2 stars
(0)
1 star
(0)
by - Verified Customer April 23, 2014

They have always provided good honest service, and we have never had any problems with them. I also think they provide excellent recommendations on whether to have a repair done or not.

by - Verified Customer April 22, 2014

They have great customer service and they are very honest and convenient.

by - Verified Customer April 18, 2014

They did what they said what they were going to do.

by April 18, 2014

The have a very good service.

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by April 15, 2014

They are very quick to respond to get me an appointment. They let me know what needs to be done and they are prompt. The repair worked.

by April 15, 2014

They are courteous.

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by - Verified Customer April 15, 2014

I have been a regular customer for many years. They are extremely skilled and honest.

by April 14, 2014

I really like that garage. I am very satisfied with the service.

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by - Verified Customer April 14, 2014

I was pleased with their integrity, quality of work, timeliness, and explanation on what they do.

by April 11, 2014

I trust them. They have a great customer service.

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by April 11, 2014

They were able to fit me in when I need it. They provide rides to drop you off to work.

by - Verified Customer April 10, 2014

I personally have worked with them in the past. I have gone to them in multiple residences. They are of good character and honest in their billing.

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by - Verified Customer April 09, 2014

I have taking my car there for several years. I am very satisfied with the work they do.

by April 08, 2014

Great reliable service.

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by - Verified Customer April 08, 2014

There service is prompt accurate and reliable.

by - Verified Customer April 08, 2014

I think they do a fantastic job.

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by April 07, 2014

Good service. Good value. Close by.

by - Verified Customer April 07, 2014

They have availability and I trust the service.

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by April 04, 2014

They do good work. The fees for the work are reasonable.

by April 04, 2014

They have great service. The only problem is that they are not open on Saturdays and that is hard with my work schedule.

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by - Verified Customer April 04, 2014

They are very honest. They do not do work that they do not need to do. I respect the manager very much.

by March 31, 2014

Excellent diagnostics. Excellent follow through. That's what you want from a repair shop.

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by - Verified Customer March 28, 2014

They're extremely reliable and very fair in their pricing. Accommodating and knowledgeable.

by - Verified Customer March 28, 2014

They are very courteous and get to know you as a person, and when a woman goes into a shop it's nice to know no one is trying to take you for a ride. I think highly of the gentlemen, and they will not do work unless they feel you need it done.

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RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
95

High Tech Service and Old Time Value are words that Hometown Garage uses to describe the level of service they strive to provide to the Burlington community. Our evaluation of this RepairPal Certified shop completely validated this statement. Herb Farnsworth, the owner, was a pleasure to deal with throughout the process. Herb has assembled a team of ASE Certified professionals who are very proactive in their approach to training and staying current with the latest technologies. Herb has provided his team with the tools and computer diagnostic equipment that is needed to make professional accurate repairs to your modern vehicle. These repairs range from minor and major mechanical repairs to advanced electrical and computer diagnosis and repairs. That is the High Tech Service part of this shop. The Old Time Value part was validated according by their recent customers, who described this team as quick to respond, good value, accurate, reliable, honest, accommodating, and knowledgeable. For your peace of mind, the work they perform here is backed up by a 24-month / 24,000-mile warranty. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a very clean comfortable waiting area with wireless internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • ASE Blue Seal
  • iATN

MESSAGE FROM THE SHOP

Since 1997, Hometown Garage has been providing Burlington and the surrounding communities with the best auto repair available. We believe in customer service above all else and we never put profit ahead of people.

When you bring your vehicle in to Hometown Garage, you’ll be treated to a welcoming, family atmosphere. We’ll be happy to take you where you need to go with our free local shuttle. If you’d like to wait in our comfortable lobby, take advantage of our complimentary WiFi and get to know the shop dog, Sprockett!

With our 2 year/24,000 mile warranty*, you can rest easy knowing all repairs & maintenance services will be completed correctly the first time. Whether you need a routine oil change, your tires checked, or a full engine overhaul, our drive for perfection and our commitment to do what’s right will get you back on the road quickly & safely.

Stop by, call, or schedule your appointment online today! The team at Hometown Garage will take care of you.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Honda
  • Hyundai
  • Infiniti
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to Hometown Garage

Asset 71
HIGH QUALITY REPAIRS
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GUARANTEED REPAIRS
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