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Hollywood Auto Parts & Service

5656 N Western, Chicago, IL 60659 Map & directions

Call Now: (773) 922-6555

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About Hollywood Auto Parts & Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
100
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Hollywood Auto Parts and Service was established in 1973. This repair facility has been providing the Chicago community with high quality automotive repairs ever since. This was confirmed in our unbiased review of their most recent customers who describe this team as competent, trustworthy, top notch, and kind. The crew at this RepairPal Certified location combines for over 121 years of experience, with average being over 25 years per person! But they don't just rely on their experience, they continue to attend the ongoing training that it takes to keep up to date on the latest technology. This training, coupled with some of the best automotive tools and computer diagnostic equipment make Hollywood Parts and Service a great place for a wide range of repairs. These repairs range from tires and wheel alignment, to check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. They back their work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, rental vehicles, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

We started business here in Chicago in 1974. We stand behind our outstanding quality and customer service to our customers.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

Car Pickup/Dropoff Child Friendly Coffee Early Bird Dropoff
Free Estimates Free Inspection Heated Waiting Room Open Saturday
Parts/Accessories Rental Car Se Habla Espanol Service Guarantee
Shopping Nearby Towing Warranty Accepted Wireless Internet

Customer Reviews 24 verified reviews (27 total)

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Hollywood Auto Parts & Service
Verified Customer
August 22, 2014

I would recommend them to anybody, because they do really good work and my car has been running perfect since they did the work on it.

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Hollywood Auto Parts & Service
Verified Customer
August 18, 2014

Great work and amazing costumer service. Joe really cares!!!

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Hollywood Auto Parts & Service
Verified Customer
August 23, 2014

Competent and Trustworthy.

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Hollywood Auto Parts & Service
Verified Customer
August 23, 2014

Top notch service.

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Hollywood Auto Parts & Service
Verified Customer
August 21, 2014

Friendly. Fairly fast, nice guys.

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Hollywood Auto Parts & Service
Verified Customer
August 16, 2014

Prompt service.

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Hollywood Auto Parts & Service
Verified Customer
August 12, 2014

Excellent service, very reasonable pricing, and trust with the entire crew at Hollywood Auto.

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Hollywood Auto Parts & Service
Verified Customer
August 12, 2014

Every time I come in, Joe treats me with kindness, respect, and tries to make sure my worries are addressed. He takes care of me and is always available to answer my questions either via phone or email. Excellent service!!!

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Hollywood Auto Parts & Service
Verified Customer
August 08, 2014

I was very satisfied with their work, they do good work at a reasonable price.

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Hollywood Auto Parts & Service
Verified Customer
August 02, 2014

They gave me a detailed explanation of needed service.

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Hollywood Auto Parts & Service
Verified Customer
July 26, 2014

I love their business. Joseph is helpful, welcoming and appreciative.

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Hollywood Auto Parts & Service
Verified Customer
July 24, 2014

I'm satisfied with their service.

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Hollywood Auto Parts & Service
Verified Customer
July 10, 2014

They are all very nice people that provide great honest service!

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Hollywood Auto Parts & Service
Verified Customer
July 08, 2014

They are quick so I can get in and out, still there prices are high. He checked my brakes and they told me I did not need a brake change, so I think they are honest.

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Hollywood Auto Parts & Service
Verified Customer
July 02, 2014

I loved that they communicated with me over email and did the work so quickly and well.

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Hollywood Auto Parts & Service
Verified Customer
July 02, 2014

Cheap and quick.

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Hollywood Auto Parts & Service
Verified Customer
June 25, 2014

Technicians are always helpfull. They know how to do their work, and I don't take my care in for the same reason more than once.

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Hollywood Auto Parts & Service
Verified Customer
June 03, 2014

i love thees guys. They are honest, friendly, kind and trustworthy. SUCH a good place.

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Hollywood Auto Parts & Service
Verified Customer
May 27, 2014

Hollywood has always taken great care to repair my family's cars with quality work and friendly service.

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Hollywood Auto Parts & Service
Verified Customer
May 14, 2014

Was not happy with quality of service.

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Hollywood Auto Parts & Service
Verified Customer
May 13, 2014

Good service and pretty friendly. But not a super convenient location.

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Hollywood Auto Parts & Service
Verified Customer
April 03, 2014

All the employees are very nice and professional. I also get very fast, thorough and complete service.

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Hollywood Auto Parts & Service
Verified Customer
March 28, 2014

Fast friendly service- with NO WAITING (This is IMPORTANT to me!)

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Hollywood Auto Parts & Service
April 07, 2010

ANOTHER GREAT EXPERIENCE WITH HOLLYWOOD!

I've been going to these guys since I first started driving. My family has been taking their cars to the gentlemen at Hollywood for the past 35 years. What I can say about my experiences with them is that they always take care of my car as if it was one of their own. They tell me whats important to fix and what I can wait on. I will continue reccomend this place to all my friends and family who aren't already customers there.

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Hollywood Auto Parts & Service
June 03, 2009

This place is great! Friendly service, timely repairs, and reasonably priced.

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Hollywood Auto Parts & Service
TheCryptKicker
September 01, 2014

I ask a lot of my vehicle. I travel across the US by car frequently. 16-hour days full of rigorous 80mph driving is hard on a car. Joe and the crew at Hollywood Auto take excellent car of my vehicle and keep me running safely and reliably. My vehicle performs at its best after a visit to Hollywood; even 1.5 years in and 40K miles later. thanks Hollywood!

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1 verified customer did not leave comments but provided this rating:

(1) by Isaac
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(773) 922-6555

Auto Repair Experience

  1. Joe Guliana , Owner
  2. Established 1973
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 60 Years of Experience