H.I.S. Automotive Service
1721 SE Stephens St
Roseburg, OR 97470 USA
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7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
Call now:
(541) 497-7251
54 Verified Reviews

Auto Repair Experience

  • David Gibson, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 14 Years of Car Repair Experience
RepairPal Scorecard

H.I.S. Automotive Service was established in 2012 and has been providing Roseburg and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “knowledgeable”, “great”, “professional”, and “excellent”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Auto Repair Experience

  • David Gibson, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 14 Years of Car Repair Experience


  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts


  • Car Delivery
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Gas/Diesel
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volvo

Overall Rating

54 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer February 26, 2017

I had them fix my brakes and service the transmission. They even gave me a ride back to work while they fixed everything.

by - Verified Customer February 16, 2017

Higher priced but job well done!

by - Verified Customer February 06, 2017

Great place, very straightforward and honest.

by - Verified Customer January 25, 2017

Good repair!

by - Verified Customer January 25, 2017

Very happy with my starter. I'll be back and hopefully not soon. God bless you all.

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by - Verified Customer January 22, 2017

The guys at the shop took great care to get our truck done as quickly as possible as we were on vacation. Would highly recommend them to friends and family.

by - Verified Customer January 15, 2017

Great, honest shop!!

by - Verified Customer January 12, 2017

Amazing service. Friendly atmosphere. Dave is a great and fair guy. I am making this my go-to shop.

by - Verified Customer January 08, 2017

Fantastic experience. We broke down on the road and took us in immediately. We received top notch care all the way around. This place should be the model for all repair facilities!

by - Verified Customer December 29, 2016

Good work done in a timely manner.

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by - Verified Customer December 15, 2016

I love the work Dave and his team do, I've been in a few times and they've always treated me amazing. The next time I need work done, I'll definitely go for them.

by - Verified Customer December 13, 2016

Very satisfied!

by - Verified Customer December 08, 2016

Excellent experience!

by - Verified Customer December 07, 2016

Very pleased.

by - Verified Customer December 04, 2016

Friendly informative staff, reasonable, quality service, and repairs. Thank you.

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by - Verified Customer November 22, 2016

Dave has always been very helpful in explaining the process of the repairs and what to expect, so there are never any surprises when the bill comes.

by - Verified Customer November 22, 2016


by - Verified Customer November 22, 2016

Great people, great work. Will be returning for future.

by - Verified Customer November 21, 2016

Good job!

by - Verified Customer November 16, 2016

Awesome attitude and honesty....huge breath of fresh air. Thanks!!

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by - Verified Customer November 16, 2016

Dave is very pleasant and personable. He explains what is needed to be done to my cars and offers help in deciding what is the best options at the time and doesn't pressure me in any way.

by - Verified Customer November 16, 2016

HIS Automotive have taken care of our cars very honest and respective to us.

by - Verified Customer November 03, 2016

Dave did a great job as always. Wonderful service, solid repairs, and appropriate maintenance. Job well done.

by - Verified Customer November 02, 2016

Oil change on 2015 Toyota Camry. Everything was done correctly and on time. Not much else to ask for on an oil change

by - Verified Customer November 02, 2016

I just love this place and recommend it to all my friends. I feel like I finally found an honest mechanic.

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by - Verified Customer October 31, 2016

Great service!

by - Verified Customer September 09, 2016

The work was completed quickly and the service was friendly, but the prices were about twice what I expected them to be and it wasn't until I went to pick up my car and looked on the receipt that I saw that the part the shop used was refurbished. They never told me that - neither on the phone after diagnosis of the problem, nor in person when I picked up my car. That feels deceptive to me.

Also, everywhere else we have lived and had work done on our cars they have only charged a diagnostic fee if we decided not to actually have the work performed. However, H.I.S. charged me a $46 diagnostic fee, without informing me that it would be in addition to the cost of the repair! Yes, I could/should have clarified this before having the work done, but, again, it still feels deceptive to me as a customer. I feel like H.I.S. took me for as much money as they possibly could and I will not be returning to the shop.

by - Verified Customer September 09, 2016

Very thorough and professional.

by - Verified Customer August 31, 2016

My experience was great. I dropped my car off and by the afternoon I had a very reasonable quote. By the following afternoon I had my car back running better than it had in two years!
Thank you Dave and your staff for giving me the freedom to leave town!

by - Verified Customer May 20, 2016

Great shop.

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by - Verified Customer May 19, 2016

They got the work done quickly. Everything works well! Very pleased with the work and the people!

by - Verified Customer May 19, 2016

Fast and friendly service.

by - Verified Customer May 18, 2016

Good service and showed true concern for my safety.

by - Verified Customer May 05, 2016

Nice job. I got my car back the day after it was towed there, alternator replaced, and a nice warranty.

by - Verified Customer May 04, 2016

I took my car in there a few weeks ago for him to check and his guy had done it. His guy came up with all of these things wrong with it. I don't think those things weren't wrong with it. I'm not going back anymore.

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by - Verified Customer April 29, 2016

They went above and beyond to make sure things were right with my vehicle as well as taking me to work and picking me up at the end of the day.

by - Verified Customer April 26, 2016

They put you at ease and know what they are doing. We know we can trust them to identify the problem and resolve it.

by - Verified Customer April 21, 2016

It was friendly knowledgeable service. Dave goes the extra mile for people.

by - Verified Customer April 21, 2016

They went through and identified a couple of things and told us what could be done before we sold the vehicle. They just did the brakes for us.

by - Verified Customer April 19, 2016

The customer service was great. They were very professional and very nice people. They did a good inspection of my truck. They told me about problems that other places couldn't see.

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by - Verified Customer April 18, 2016

They are excellent people. They treat you right. They do not screw you over like everyone else. They are good people. I can recommend anyone to them and they would take good care of them. Anytime I need to go out of town, I show up there and take care of my rig and tell me that I'm good to go.

by - Verified Customer April 08, 2016

Friendly, honest, they are good at what they do.

by - Verified Customer April 07, 2016

I have been there one time and I was not satisfied at all. It is still incomplete. I only have twenty out of twenty-four lug nuts I paid twenty bucks for. I am very dissatisfied with both the customer service and the work.

by - Verified Customer April 07, 2016

Very friendly and fast service!

by - Verified Customer April 06, 2016

I can always guarantee that what they do for me is above standard and below cost. If there is a way that they can save me money, they do so. I have gone in there and they quoted me a price and then the bill was far less than they quoted.

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by - Verified Customer March 14, 2016

Dave and DJ are always there to help with a smile. they tell you what you need and don't try to sell you anything more. Good old fashioned honest repairs.

by - Verified Customer March 11, 2016

It was awful. I am considering a lawsuit.

by - Verified Customer March 10, 2016

I wanted to make sure that my oil and fluid levels were at a good level prior to a long trip.

by January 15, 2016

Great. Friendly & knowledgeable.

by - Verified Customer January 11, 2016

Prompt and friendly.

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by - Verified Customer October 13, 2015

Good work has been done on my vehicle.

by - Verified Customer October 08, 2015

They were very good.

by - Verified Customer October 01, 2015


by - Verified Customer September 24, 2015

This is the only shop that found an A/C problem with my Tundra. Including Dealerships in Arizona, California, and Oregon.

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