H.I.S. Automotive Service

✓ RepairPal Certified
1721 SE Stephens St
Roseburg, OR 97470 USA
View map and get directions
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
Call now:
(541) 497-7251
28 Verified Reviews

Auto Repair Experience

  • David Gibson, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 14 Years of Car Repair Experience

H.I.S. Automotive Service was established in 2012 and has been providing Roseburg and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “knowledgeable”, “great”, “professional”, and “excellent”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Mitsubishi Oxygen Sensor Replacement Details

The oxygen sensor, or O2 sensor, is a device that constantly monitors the oxygen content in the exhaust gases that exit the engine.

Common Symptoms:

  • A failed oxygen sensor may cause the vehicle to fail an emissions test. The failed sensor will cause a trouble code to be set and the Check Engine Light to illuminate.
  • Oxygen sensors can fail if they are contaminated with oil, coolant, or silicone. If fluid contamination has caused an oxygen sensor failure, the source of the fluid must be resolved or the new sensor may be ruined.

What the Mechanic Should Do:

  • Intake and exhaust leaks can trigger an oxygen sensor trouble code, but the oxygen sensor does not require repair. Repairing the leak will resolve the problem.
  • On vehicles 1996 and newer, using an inexpensive "universal" oxygen sensor will cause problems with the emissions system and is highly discouraged.

Auto Repair Experience

  • David Gibson, Owner
  • Established 2012
  • 2 Auto Repair Mechanics on Staff
  • 14 Years of Car Repair Experience


  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts


  • Car Delivery
  • Car Pickup/Dropoff
  • Early Bird Dropoff
  • Gas/Diesel
  • Military Discount
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volvo

Overall Rating

28 Verified Reviews

Customer Reviews

by - Verified Customer September 09, 2016

Very thorough and professional.

by - Verified Customer September 09, 2016

The work was completed quickly and the service was friendly, but the prices were about twice what I expected them to be and it wasn't until I went to pick up my car and looked on the receipt that I saw that the part the shop used was refurbished. They never told me that - neither on the phone after diagnosis of the problem, nor in person when I picked up my car. That feels deceptive to me.

Also, everywhere else we have lived and had work done on our cars they have only charged a diagnostic fee if we decided not to actually have the work performed. However, H.I.S. charged me a $46 diagnostic fee, without informing me that it would be in addition to the cost of the repair! Yes, I could/should have clarified this before having the work done, but, again, it still feels deceptive to me as a customer. I feel like H.I.S. took me for as much money as they possibly could and I will not be returning to the shop.

by - Verified Customer August 31, 2016

My experience was great. I dropped my car off and by the afternoon I had a very reasonable quote. By the following afternoon I had my car back running better than it had in two years!
Thank you Dave and your staff for giving me the freedom to leave town!

by - Verified Customer May 20, 2016

Great shop.

by - Verified Customer May 19, 2016

They got the work done quickly. Everything works well! Very pleased with the work and the people!

Show more reviews
by - Verified Customer May 19, 2016

Fast and friendly service.

by - Verified Customer May 18, 2016

Good service and showed true concern for my safety.

by - Verified Customer May 05, 2016

Nice job. I got my car back the day after it was towed there, alternator replaced, and a nice warranty.

by - Verified Customer May 04, 2016

I took my car in there a few weeks ago for him to check and his guy had done it. His guy came up with all of these things wrong with it. I don't think those things weren't wrong with it. I'm not going back anymore.

by - Verified Customer April 29, 2016

They went above and beyond to make sure things were right with my vehicle as well as taking me to work and picking me up at the end of the day.

Show more reviews
by - Verified Customer April 26, 2016

They put you at ease and know what they are doing. We know we can trust them to identify the problem and resolve it.

by - Verified Customer April 21, 2016

It was friendly knowledgeable service. Dave goes the extra mile for people.

by - Verified Customer April 21, 2016

They went through and identified a couple of things and told us what could be done before we sold the vehicle. They just did the brakes for us.

by - Verified Customer April 19, 2016

The customer service was great. They were very professional and very nice people. They did a good inspection of my truck. They told me about problems that other places couldn't see.

by - Verified Customer April 18, 2016

They are excellent people. They treat you right. They do not screw you over like everyone else. They are good people. I can recommend anyone to them and they would take good care of them. Anytime I need to go out of town, I show up there and take care of my rig and tell me that I'm good to go.

Show more reviews
by - Verified Customer April 08, 2016

Friendly, honest, they are good at what they do.

by - Verified Customer April 07, 2016

Very friendly and fast service!

by - Verified Customer April 07, 2016

I have been there one time and I was not satisfied at all. It is still incomplete. I only have twenty out of twenty-four lug nuts I paid twenty bucks for. I am very dissatisfied with both the customer service and the work.

by - Verified Customer April 06, 2016

I can always guarantee that what they do for me is above standard and below cost. If there is a way that they can save me money, they do so. I have gone in there and they quoted me a price and then the bill was far less than they quoted.

by - Verified Customer March 14, 2016

Dave and DJ are always there to help with a smile. they tell you what you need and don't try to sell you anything more. Good old fashioned honest repairs.

Show more reviews
by - Verified Customer March 11, 2016

It was awful. I am considering a lawsuit.

by - Verified Customer March 10, 2016

I wanted to make sure that my oil and fluid levels were at a good level prior to a long trip.

by January 15, 2016

Great. Friendly & knowledgeable.

by - Verified Customer January 11, 2016

Prompt and friendly.

by - Verified Customer October 13, 2015

Good work has been done on my vehicle.

Show more reviews
by - Verified Customer October 08, 2015

They were very good.

by - Verified Customer October 01, 2015


by - Verified Customer September 24, 2015

This is the only shop that found an A/C problem with my Tundra. Including Dealerships in Arizona, California, and Oregon.

Get Directions to H.I.S. Automotive Service
RepairPal Certified
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners