✓ RepairPal Certified
714 Harkrider St
Conway, AR 72032
View map and get directions
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
7:00am to 5:30pm
9:00am to 4:00pm
7:00am to 5:30pm
Call now:
(501) 781-0420

Auto Repair Experience

  • Ellis Hines & Brian Armstrong, Owners
  • Established 1975
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 132 Years of Car Repair Experience


When evaluating Hines Service Center we found a shop that has been in the same location in Conway for over 35 years. Their team of technicians has over 130 years of combined experience, many have been working together for more than 10 years. This kind of stability shows us the type of commitment we look for in our Certified shops. This experience combined with the top of the line scan tools and other shop equipment allows the technicians to perform the best quality repairs you would expect. Customer amenities include a local shuttle service, free WiFi, and convenient Saturday business hours.


Auto Repair Experience

  • Ellis Hines & Brian Armstrong, Owners
  • Established 1975
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 132 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Open Saturday
  • Shuttle
  • Towing


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volvo

Message from the Shop

Hines Service Center has been serving Conway motorists for over 40 years. We perform all types of auto repair on all makes and models so come see us at 714 Harkrider Street in Conway Arkansas.


Overall Rating

22 Verified Reviews

Customer Reviews

November 27, 2013

They're entirely mannered, the customer service was exceptional, I got a ride to and from work, and they also provided a discount for where I work. They are fantastic, they make you feel like a part of their own family.

Verified CustomerNovember 25, 2013

I used them quite a bit. I have been satisfied with what they have done to my car. Their prices are reasonable.

Verified CustomerNovember 20, 2013

Basically they're one of the best repair shops I've used. They're competent, good priced, and able to get you in and get you out fairly quickly.

Verified CustomerNovember 15, 2013

They are honest and reliable. Their pricing is comparable.

Verified CustomerNovember 12, 2013

I had my car towed in and serviced. I paid $140 and six days later I had to have it towed in again. I have paid almost $250 and I am not sure that it will be okay.

Show more reviews
Verified CustomerNovember 02, 2013

They are a lot less than the dealer. They always repair my car. Everyone is a little pricey. I make an appointment and they will do the repair while I wait or go have lunch, or they will take me home if it is going to take longer.

October 31, 2013

They had great customer service. They treated me well. They do a good job in taking care of my car. I did not have to wait long to get my car fixed.

Verified CustomerOctober 28, 2013

They did a fairly good job. We had to take it back to get something else done.

Verified CustomerOctober 24, 2013

They did a decent job and they did what I asked.

Verified CustomerOctober 12, 2013

They did a good job on my car. It was a pretty reasonable price.

Show more reviews
Verified CustomerOctober 09, 2013

They did good work. I think they were fair in their pricing.

Verified CustomerOctober 04, 2013

They are extremely honest and extremely competent. When you do not need something they tell you and when you do need something they tell you. I trust them. They are friendly.

Verified CustomerOctober 01, 2013

I guess I trust his work. His prices are reasonable.

Verified CustomerSeptember 29, 2013

I was told that my alternator was bad and it wasn't. I was charged $300 for it. Afterwards I was told my transmission was bad.

Verified CustomerSeptember 26, 2013

Nice guys. Honest and trustworthy.

Show more reviews
Verified CustomerSeptember 23, 2013

Very customer friendly. They are good at what they do.

Verified CustomerSeptember 20, 2013

They gave great service, an honest answer, and were fast and efficient. They were very friendly and they were very detailed as far as what the problems were. Didn't add on additional services that were not needed.

Verified CustomerSeptember 17, 2013

They are cordial and as honest as they come. They are very trustworthy.

September 14, 2013

They did the repair. It was reasonably priced. They were friendly.

Verified CustomerSeptember 12, 2013

I like them. They are nice. They do their job. They are great.

Show more reviews
September 09, 2013

I took my car in for an oil change and they broke the oil cap. I did not have my car for five days. They charged me a lesser amount to fix it and that is why I did a five instead of a zero.

Verified CustomerSeptember 04, 2013

They gave me prompt service.

February 02, 2015

I bought a Lincoln and someone had tightened the oil plug in where I couldn't get it out without a lift. They lifted it up and used and few different tools wisely to not strip out my oil pan. I am happy, they were intelligent and well equipped. I would have spent more if I went somewhere else.

Get Directions to Hines Service Center
RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service