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Hilltop Tire & Automotive

1610 Rio Rancho Dr, Rio Rancho, NM 87124 Map & directions

Call Now: (505) 718-4148

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About Hilltop Tire & Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
97
Tools & Equipment (?)
90
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Hilltop Tire and Automotive has been serving the Rio Rancho community since 1990. In the past 24+ years this RepairPal Certified shop has been delivering good quality professional auto service at a reasonable price. This team of ASE Certified technicians works hard to stay current with the latest industry technologies by attending some of the best ongoing training available on a regular basis. This training is coupled with some of the best automotive tools and computer diagnostic equipment available to make accurate professional repairs to your modern vehicle. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our review of their most recent customers found a very happy group who described this team as knowledgeable, courteous, kind, and considerate. For your convenience they offer a local shuttle service, rental cars, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Roadside Assistance Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair

Amenities

Coffee Early Bird Dropoff Financing Heated Waiting Room
Open Saturday Open Weekends Parts/Accessories Rental Car
Service Guarantee Shuttle Wireless Internet

Customer Reviews 25 verified reviews

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Hilltop Tire & Automotive
Verified Customer
April 21, 2014

I was very pleased with the work. They always do good work there and I go back.

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Hilltop Tire & Automotive
Verified Customer
April 19, 2014

They did alright and did the job. They did not over charge me or beat me. It is close to my house.

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Hilltop Tire & Automotive
Verified Customer
April 19, 2014

I liked the gentleman, Kelley. I highly recommended him. I will be passing it out to customers who need help. He was extremely knowledgeable about what he was doing and gave me tips on how to set the gears and put it together. I like the work he did , kept me informed.

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Hilltop Tire & Automotive
Verified Customer
April 19, 2014

Very good technicians and know what they are doing.

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Hilltop Tire & Automotive
Verified Customer
April 19, 2014

The work was done right and no problems. I like the people, friendly, courteous, and coffee was good.

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Hilltop Tire & Automotive
Verified Customer
April 18, 2014

It was great service and pretty fast. Pretty knowledgeable.

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Hilltop Tire & Automotive
Verified Customer
April 17, 2014

They have always been honest with me for about 20 years, and honesty is high in my book.

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Hilltop Tire & Automotive
Verified Customer
April 17, 2014

I am very satisfied with the type of results I get from their services.

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Hilltop Tire & Automotive
Verified Customer
April 17, 2014

I have been going to them for years and have never had any problems, they are friendly and courteous and I am very well satisfied with them.

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Hilltop Tire & Automotive
Verified Customer
April 17, 2014

I think I was over charged and I was charged for service I didn't ask for.

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Hilltop Tire & Automotive
Verified Customer
April 16, 2014

They provide excellent service, and I know the owner.

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Hilltop Tire & Automotive
Verified Customer
April 15, 2014

They do excellent work and I wouldn't trust my vehicle at any other shop, because they have been taking care of me for over 12 years.

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Hilltop Tire & Automotive
Verified Customer
April 14, 2014

Very great and knowledgeable people that are very courteous and professional. I was about to make a trip to El Paso and they told me that my tire rod was shot and that if I had attempted the trip my tire would have locked up and I would have wrecked.

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Hilltop Tire & Automotive
Verified Customer
April 14, 2014

They did an excellent job, they got me done in the time they said and did an awesome job. They did everything right, they told me a specific time and they got it done. They told me my options and they were really helpful.

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Hilltop Tire & Automotive
Verified Customer
April 14, 2014

They went above and beyond the call of duty to conduct the service, for over 20 years they have done the work on my many vehicles.

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Hilltop Tire & Automotive
Verified Customer
April 12, 2014

They just do a great job and stand by their work. We have a lot of trust in them for the work they have done for us. They are good about doing the right thing and seeing what is wrong with the vehicle.

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Hilltop Tire & Automotive
Verified Customer
April 10, 2014

Dependable and very reliable. I have been going there for twenty-five years.

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Hilltop Tire & Automotive
Verified Customer
April 09, 2014

They take much too long to diagnose and they run up the bill. Their computer is not up to date or they do not know how to read it.

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Hilltop Tire & Automotive
Verified Customer
April 08, 2014

Service is good. The people were very kind and considerate. This means a lot to me when I do business.

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Hilltop Tire & Automotive
Verified Customer
April 08, 2014

They did good work and good service.

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Hilltop Tire & Automotive
Verified Customer
April 07, 2014

I took my car in and they got right on it and fixed it up for me. The manager there is a very nice guy. He explained everything they did. He was very courteous to me.

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Hilltop Tire & Automotive
Verified Customer
April 05, 2014

They assumed I wanted my car balanced and they did not ask me, the bill was more than what they had quoted.

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Hilltop Tire & Automotive
Verified Customer
April 04, 2014

Thought it was a little expensive. Found somebody else another place to go to.

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Hilltop Tire & Automotive
Verified Customer
April 03, 2014

Their work is excellent and prices are reasonable, great place to do business. Excellent workmanship.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:7:30am to 3:30pm
Sun:CLOSED
Call Now:

(505) 718-4148

Auto Repair Experience

  1. Kent Joyce, Manager
  2. Established 1990
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 51 Years of Car Repair Experience