Hills Automotive Inc.

This shop is not RepairPal Certified. Learn more
2918 N Division
Spokane, WA 99207
(509) 326-6400

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Service & Repair

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

May 31, 2011

VERY UNHAPPY - FELT LIKE I WAS BAITED WITH A CHEAP DIAGNOSTIC...I FEEL LIKE THEY KNEW MY TRANSMISSION WAS GOING AND USED IT AS AN OPPORTUNITY TO DO A QUICK $300.00 WORTH OF WORK THAT STILL LEFT ME WITH THE ORIGINAL PROBLEM I WENT IN TO GET DIAGNOSED TO BEGIN WITH.

First car - 19 year old female.

5/11/11: I took my 1993 car to John Hill/ Hill's Automotive for a transmission diagnostic test. My car was hesitant in shifting from 1st to 2nd. John Hill drove my car and put it on a diagnostic machine. He told me, "your transmission is fine but the Vehicle Speed Sensor needs to be replaced. Once that's done your problem will be resolved."

5/11/11: Paid Inv. #23974 @ $53.35 for "Diagnostic".

5/20/11: Returned to Hills Auto. Cameron Hegwald (Auto Tech) removed and replaced the vehicle speed sensor, then test drove my car. The car still hesitated to shift from 1st to 2nd. He returned to the shop and put the car back on the diagnostic machine (2nd time). The diagnosis this time??? New Transmission needed! Estimate: $2,000.00.

5/20/11: Paid Inv. #24024 $290.84 for a Speed Sensor which did not fix my problem.

What's wrong with this picture?
$344.19 total spent a to get diagnosis.
I feel I was burned and I won't go back
.

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