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Hills Automotive Inc.

(509) 326-6400

2918 N Division, Spokane, WA 99207

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Service & Repair

Customer Reviews (1 review)

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Hills Automotive Inc.
May 31, 2011

VERY UNHAPPY - FELT LIKE I WAS BAITED WITH A CHEAP DIAGNOSTIC...I FEEL LIKE THEY KNEW MY TRANSMISSION WAS GOING AND USED IT AS AN OPPORTUNITY TO DO A QUICK $300.00 WORTH OF WORK THAT STILL LEFT ME WITH THE ORIGINAL PROBLEM I WENT IN TO GET DIAGNOSED TO BEGIN WITH.

First car - 19 year old female.

5/11/11: I took my 1993 car to John Hill/ Hill's Automotive for a transmission diagnostic test. My car was hesitant in shifting from 1st to 2nd. John Hill drove my car and put it on a diagnostic machine. He told me, "your transmission is fine but the Vehicle Speed Sensor needs to be replaced. Once that's done your problem will be resolved."

5/11/11: Paid Inv. #23974 @ $53.35 for "Diagnostic".

5/20/11: Returned to Hills Auto. Cameron Hegwald (Auto Tech) removed and replaced the vehicle speed sensor, then test drove my car. The car still hesitated to shift from 1st to 2nd. He returned to the shop and put the car back on the diagnostic machine (2nd time). The diagnosis this time??? New Transmission needed! Estimate: $2,000.00.

5/20/11: Paid Inv. #24024 $290.84 for a Speed Sensor which did not fix my problem.

What's wrong with this picture?
$344.19 total spent a to get diagnosis.
I feel I was burned and I won't go back
.

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