Hillmuth Certified Automotive of Gaithersburg
19300 Woodfield Rd, Gaithersburg, MD 20879 Map & directions
Call Now: (301) 547-3338
“They were incredibly professional, and explained everything I needed - and importantly, what I didn't need!”
“The service was timely and excellent!”
“Hillmuth's have provided above and beyond service to us for the last 15 years!”
“Sami and Mike are honest and very informative.”
“I have had my cars serviced at Hillmuth for years and have found the Hillmuth staff to be efficient,...”
“Courteous, Professional, Informative and Friendly ”
RepairPal’s Comprehensive Evaluation
Our certification team loved Hillmuth Certified Automotive of Gaithersburg! The staff at this shop clearly have made a commitment to the values and attributes we look for in a shop. Many of the staff members are ASE Certified, they attend frequent training, and there is a good mix of experienced industry veterans and up and coming ambitious young technicians. Doug the owner requires at least 40 hours of on going training from his staff members, several of them exceed this standard year after year. An investment has been made in the automotive tools and computer diagnostic equipment needed to make professional repairs on your late model vehicles. We have set a high bar for shops in our system in terms of training, certification, and tools, tools and equipment, and customer service and Hillmuth of Gaithersburg exceeds these exceptions.
Message from the Shop
We are a family-owned auto repair business and have been proudly serving customers in suburban Maryland since 1978.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Roadside Assistance|
|Scheduled Maintenance||Service & Repair||Smog/Emissions Testing||Timing Belts|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Child Friendly|
|Coffee||Early Bird Dropoff||Financing||Free Estimates|
|Free Inspection||Gas/Diesel||Loaner Car||Open Saturday|
|Parts/Accessories||Rental Car||Se Habla Espanol||Senior Discount|
|Service Guarantee||Shopping Nearby||Shuttle||Towing|
|Warranty Accepted||Wireless Internet|
Customer Reviews 18 verified reviews (20 total)18 Sort by: Date |
I have been taking my cars there for almost 20 years and have always had a great experience. The talk to you like a person and not a mechanic so that it is understood for the repairs that needs to be performed on your vehicle. I will always have my vehicles serviced at Hillmuth unless something drastically change, meaning service, pricing, etc.
The associate was very dishonest with me and tried to swindle/con me out of $1700 of service that could have been done for free under my 5 year 100k factory warranty. I took my car in for an engine sound and mentioned that it may be covered by my 100,000 mile warranty. He told me he called Chrysler and they told him it was not covered because my warranty was 5 year 60k and I was at 61k miles and they would charge more than his $1700 quote. I called the dealership and they informed me that it was covered and it would be free because I was covered up until 100k miles. I called the Hillmuth rep on three way and his story changed. He informed the dealership rep and me that he said the warranty doesn't work with him but he would do the work for me for a discounted price but if I wanted it done by Chrysler, I would have to go there to get it done. I asked him why did his story change. He told me he thought I just preferred Hillmuth to do it. He never called Chrysler to check anything and tried to lie about the call and our conversation. BAD BUSINESS ETHICS... I basically paid $85 for him to confirm the problem I said I was having with my car and for him to lie to me to get more money.
I have been to several different automotive shops but Hillmuth Gaithersburg blew me away! The service was fast and thorough! They reviewed the results of my fluids, brakes, battery, etc. with me! I was able to ask questions and receive immediate answers by their knowledgeable staff. The price is right, too! 5+++++ Stars!!!!!!!!!
- Ellen from Bethesda