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Hillmuth Certified Automotive of Clarksville

(410) 773-9882
108 Verified Reviews
clarksville@hillmuth.com

HOURS
07:30
18:00
http://purl.org/goodrelations/v1#Monday
07:30
18:00
http://purl.org/goodrelations/v1#Tuesday
07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
http://purl.org/goodrelations/v1#Thursday
07:30
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:30am to 6:00pm
T
7:30am to 6:00pm
W
7:30am to 6:00pm
Th
7:30am to 6:00pm
F
7:30am to 6:00pm
S
8:00am to 5:00pm

ADDRESS

12411 Clarksville Pike
Clarksville, MD 21029 USA

AUTO REPAIR EXPERIENCE

  • Charles D Hillmuth, Owner
  • Established 1996
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 56 Years of Car Repair Experience

Hillmuth Certified Automotive of Clarksville Reviews

OVERALL RATING

108 Verified Reviews
5 stars
(68)
4 stars
(27)
3 stars
(7)
2 stars
(4)
1 star
(2)
by - Verified Customer April 09, 2017

I appreciate that the Hillmuth team suggested some lower-cost repairs instead of replacement of parts, with a follow up test to see how well it worked.

by - Verified Customer April 05, 2017

I found people are very friendly, professional, and engaging. I will certainly consider to use your service in the near future.

by - Verified Customer April 04, 2017

Satisfied with the timeliness and quality of the work.

by - Verified Customer April 04, 2017

great work.

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by - Verified Customer March 29, 2017

Thank you for great service!

by - Verified Customer March 29, 2017

Excellent experience. Will go back.

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by - Verified Customer March 28, 2017

I was greeted in a friendly, professional manner. Recommended repairs were reported and explained to me. I went to Hillmuth due to a recommendation by a co-worker plus I had a coupon. I will return for any future repairs! Great service!

by - Verified Customer March 28, 2017

Great.

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by - Verified Customer March 26, 2017

Was able to schedule work to be done in a timely manner. Was given the option to stay or be given a ride. Work was done to my satisfaction.

by - Verified Customer March 22, 2017

Both Mike and Terry are excellent at explaining what was needed and are always friendly.

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by - Verified Customer March 21, 2017

All work was performed to my satisfaction.

by - Verified Customer March 07, 2017

After 2 days and $1600, the service soon engine light came by on. Still hear disruptive engine sounds.

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by - Verified Customer March 07, 2017

A professional shop that provided an excellent explanation of problem and required repair. Cost was very reasonable for work done.

by - Verified Customer February 28, 2017

Impressed.

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by - Verified Customer February 21, 2017

It was a terrific and first rate experience. Mike was extremely helpful and the repair was done quickly and perfectly. I also really appreciated the rides to and from my house.

by - Verified Customer February 12, 2017

This shop is very easy to deal with.
They are very flexible with their customers.

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by - Verified Customer February 08, 2017

Hillmuth is a very skilled, conscientious operation. I have great confidence in the work they did and appreciate the time they took to discuss the work.

by - Verified Customer February 03, 2017

My father has been a customer at Hilmuth for years. I live in Baltimore and had taken my car to a shop down the street and am sorry I did. They carelessly left the oil cap off during an oil change.

I decided to take the car to Hilmuth for the quality and service that has remained consistent and superior over the years.

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by - Verified Customer February 02, 2017

This is the first shop where I have felt entirely comfortable taking my car for service. The staff is courteous and patient and thoroughly explained everything.

by - Verified Customer January 24, 2017

Always great, competent service

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by - Verified Customer January 20, 2017

very professional and courteous. I will be coming back!!

by - Verified Customer January 19, 2017

You can count on Hillmuth to do it right, great service program

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by - Verified Customer January 18, 2017

Everything was excellent as usual.

by - Verified Customer January 17, 2017

Finally some one who fixes our car without return visits!

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by - Verified Customer January 17, 2017

Great 1st time experience. Will be using them for all my maintenance needs going forward.

by - Verified Customer January 15, 2017

Always delivers honest and reliable service

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by - Verified Customer January 08, 2017

Diagnostic and repairs were complete and thorough.

by - Verified Customer January 06, 2017

Everything went well.

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by - Verified Customer January 05, 2017

Great experience and enjoy the clean waiting area with good magazines

by - Verified Customer January 02, 2017

I have been taking my cars to Hilmuth for over 15 years. I trust them very much and they are a pleasure to deal with and extremely competent.

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by - Verified Customer January 02, 2017

We have been bringing all of our vehicles to the Hillmuth's in Clarksville for years. Terry is most professional. He explains things in terms we can understand, does not pressure for unneeded work. The car is ready on time and the repairs or maintenance is done correctly. No surprises.

by - Verified Customer December 29, 2016

Picked up MDX after brake/rotor replacement. After getting home, it became obvious that there was a problem with the emergency brake. After sending an email to the Clarksville shop, they were able to get me in quickly and adjusted the brake cable. I was very grateful that this situation was so easy to get resolved.

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by - Verified Customer December 29, 2016

They go out of their way to take go care of me and my car.

by - Verified Customer December 28, 2016

After hour assistance saved my day when my BMW radiator failed. Thanks much, Doug, Mike, & Scot.

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by - Verified Customer December 27, 2016

Whenever you go in with an 'intermittent problem', you expect the worse. They diagnosed and found the problem quickly. I will continue to be a repeat customer.

by - Verified Customer December 27, 2016

They completed the job. The attention to details is top notch, so much so that they will not let even the slightest things slide without recommending that they get fixed.

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by - Verified Customer December 21, 2016

Great experience. Matt even drove to my house while the repairs were being done. Very professional and courteous shop.

by - Verified Customer December 20, 2016

I would not trust my car to any other shop.

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by - Verified Customer December 15, 2016

Always very pleasant with full explanations of what's wrong with the car. Always provide ride service and loaner cars if need be. Fixed the car properly and was ready when expected.

by - Verified Customer December 11, 2016

Best tech service in town

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by - Verified Customer December 11, 2016

Terry dealt with my needs promptly and efficiently. Great service.

by - Verified Customer December 09, 2016

Very happy I took my van there to have the heater fixed. The work was done quickly after receiving phone call about the problem and on a Saturday at that! Will definitely return there and recommend to others. Thank you for the excellent service.

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by - Verified Customer December 09, 2016

Great service - I really appreciate the perspective that you want me to get 250k miles out of my car

by - Verified Customer December 08, 2016

Excellent quality. The one thing that stood out between Hillmuth and other shops, both dealers and private shops, is that the guy behind the desk that the customer deals with at Hillmuth seemed extremely knowledgeable and communicated well.

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by - Verified Customer December 08, 2016

Always satisfied with their service

by - Verified Customer December 05, 2016

Overall a great experience. Was also impressed that I was told there were items that could be done that visit but could be done at the time of the next maintenance check.

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by - Verified Customer December 05, 2016

Always a good experience at the Clarksville Automotive Center. I have confidence that Terry and the team will provide honest and competent advice and service.

by - Verified Customer December 01, 2016

Long time customer, very happy except I think you are too expensive

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by - Verified Customer November 24, 2016

As always, the work was done in a timely manner and I was alerted to a leak that was able to be repaired at the same time before it developed into a crises.

by - Verified Customer November 24, 2016

Appointment was easy to get, felt staff went to great lengths to satisfy the customer, very polite. Appreciated the detailed explanations of what needed to be serviced and why.

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by - Verified Customer November 24, 2016

All efforts were made to ensure the job was done correctly.

by - Verified Customer November 21, 2016

Excellent service, great location. Love it!

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by - Verified Customer November 21, 2016

All efforts were made to ensure the job was done correctly.

by - Verified Customer November 21, 2016

Very helpful with tire repair as a run in .

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by - Verified Customer November 21, 2016

Thanks for getting my car back in top shape!

by - Verified Customer November 15, 2016

I have been a Hillmuth customer for a long time, and the main reason for that is that I invariably receive excellent service and I am treated with friendliness and respect. I feel that Hillmuth wants my car to last forever and will go to whatever lengths to insure that happens.

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by - Verified Customer November 13, 2016

I brought my 2003 Honda for AC service. I placed no restrictions on the repair time or cost. I wanted the AC repaired properly and completely. 2000.00 dollars later the AC stopped blowing cold after one week and I brought it back. My daughter drives the car.

by - Verified Customer November 09, 2016

As always, excellent customer service and repair completed in a timely manner.

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by - Verified Customer November 06, 2016

The work was performed, however the price was too high compared to other stores.

by - Verified Customer November 01, 2016

A repeat of the type of service I have come to expect as a norm.

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by September 16, 2016

I had my oil and air filter changed and my tire was plugged and patched. I was treated well and did not have to wait long however I ended up paying a bit more than I would have liked. The kind gentleman at the front desk helped me to get all of the discounts I could by downloading the app etc.

by - Verified Customer September 13, 2016

Excellent service at a fair price.

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by September 08, 2016

Mike & Terry provide excellent customer support and generally I don't have call-backs. However, this last time, I was surprised by the mistake. After having my brake lines leak, which Mike indicated happens a lot and knew right where it would likely occur, I had to wonder why these are checked as part of my normal oil change / maintenance. Also, I had to take the truck back after having the brake lines replaced because of soft brakes which was related to the emergency brake needing to be adjusted. Normally, I don't have these problems with Hillmuth.

by - Verified Customer September 07, 2016

excellent service.

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by - Verified Customer August 30, 2016

They seem to offer good advice but a couple of times I had to go back because the plastic under the engine was dangling after servicing. Also noticed that the fasteners to tie plastic covering on top of the engine were missing. Can't say for sure they weren't missing prior to servicing but it would seem they would replace them after servicing regardless. They damaged the stem on my wife's tire and she was left with a flat tire the next day at work. They wanted to charge $48 to change a low beam light bulb so I got one at Auto zone for $6 and it literally took 3 minutes to change.

by - Verified Customer August 30, 2016

Always reliable.

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by - Verified Customer August 29, 2016

They seem to offer good advice but a couple of times I had to go back because the plastic under the engine was dangling after servicing. Also noticed that the fasteners to tie plastic covering on top of the engine were missing. Can't say for sure they weren't missing prior to servicing but it would seem they would replace them after servicing regardless. They damaged the stem on my wife's tire and she was left with a flat tire the next day at work. They wanted to charge $48 to change a low beam light bulb so I got one at Auto zone for $6 and it literally took 3 minutes to change.

by - Verified Customer August 29, 2016

They are competent and helpful. I trust them. They explain what needs to be done and why.

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by - Verified Customer August 23, 2016

Very good, quote was straightforward, communication was excellent. And the car runs really great. They diagnosed an axle issue in 10mins, fixed it the same day, and it all sounds good (ie., doesn't make that sound anymore). Whereas an authorized Subaru dealer had failed to find the problem or do anything - except say, its a just a noisy axle (yeah, that's what I'd told them!)

by - Verified Customer August 23, 2016

Routine maintenance on two vehicles. During maintenance, identified that one vehicle required a new
battery.

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by August 23, 2016

Employees are professional, work was completed on time. $180 to diagnose my simple problem was a joke. It could have been one of two things that caused my problem and I guessed the correct one prior to the appointment. It should not take $180 worth of labor to find it.

by - Verified Customer August 22, 2016

Service evaluation was thorough and the repairs were made promptly and affordably.

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by - Verified Customer August 20, 2016

First of all, the folks at Hillmuth/Clarksville are pleasant to deal with. I had an issue with my A/C that was recurring and causing the compressor to fail. They replaced it twice (2nd time under warranty and on short notice). Service was prompt and thorough and they provided a loaner vehicle which was a great help.

by July 22, 2016

Very Friendly and resourceful.

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by - Verified Customer July 19, 2016

Good reception. Free ride home (but not that flexible for a ride after work). Professional aspect and good communication. Carried out the agreed work on time with no problems, but quotes for other items they noticed seemed high. However, I've made no local comparisons as yet.

by July 12, 2016

Great as usual!

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by - Verified Customer July 08, 2016

Employees were polite, helpful and competent. Service was expedient.

by - Verified Customer July 01, 2016

Needed to take the car back for a problem. Feel services are expensive.

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by - Verified Customer June 23, 2016

Oil change and tires rotated and other belt checked.

by - Verified Customer June 22, 2016

I chose only to have basic work performed due to cost restraints (recommended work was extensive though I fully believe correctly diagnosed). That being said what work was performed was well done.

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by June 22, 2016

The staff was very courteous and the work done was excellent.

by - Verified Customer June 21, 2016

Great service, knowledgeable and helpful staff.

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by - Verified Customer June 20, 2016

Been using this shop for 20 years!

by June 17, 2016

As always, everyone at the Clarksville shop has been fantastic and I could not be happier with the service that my cars have always received.

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by - Verified Customer June 15, 2016

Nice work, everyone was helpful.

by - Verified Customer June 15, 2016

Prompt, competent service as usual.

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by June 11, 2016

Service was great. Price quoted too high. Didn't do the repair in the end. Went to another shop.

by - Verified Customer June 10, 2016

As always, the service was performed as promised and at a reasonable cost.

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by - Verified Customer June 09, 2016

Polite, friendly, efficient, work completed on schedule. Easy.

by - Verified Customer June 07, 2016

I feel very comfortable with the support and needed service recommendations, as well as the explanation of such.

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by - Verified Customer June 01, 2016

Great service done quickly.

by - Verified Customer June 01, 2016

Friendly but expensive.

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by - Verified Customer May 09, 2016

As always, our experience with Hillmuth Automotive in Clarksville was outstanding. They explained what needed doing, gave me an estimate of the cost, and did it within the time-frame they had posted. Never a bad time with Hillmuth; always a great experience!

by - Verified Customer April 13, 2016

Work was performed well and good value

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by - Verified Customer April 13, 2016

Excellent work. Competent people. Reasonable prices.

by - Verified Customer March 28, 2016

Good service but expensive.

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by March 18, 2016

They are honest and efficient.

by - Verified Customer March 09, 2016

At my request, they picked up my car, left a loaner at my house and repaired the car as directed. Great experience.

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Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • Bosch Service Network
  • NAPA

MESSAGE FROM THE SHOP

We are a family-owned auto repair business and have been proudly serving customers in suburban Clarksville Maryland since 1986.Free pickup & delivery, shuttle service, Loaner vehicles, and late night pickup and drop off. Our programs, TLC total lifetime care. Our friendly, professional and courteous staff can evaluate your automotive repairs and service needs. Let us help you make an informed decision. We guarantee your satisfaction. We have an 36 month, 36,000 mile warranty. Call us for the best, most reliable value for your service dollar check us out on the web at www.hillmuth.com.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
97
TOOLS & EQUIPMENT
100
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
97

In 2011 Hillmuth Certified Automotive of Clarksville was voted Top Repair Shop in the nation by their peers in the automotive industry at the Automotive Training Institute (ATI) Super Conference. ATI is one of the largest providers of high quality training for the automotive aftermarket industry. We have found in our evaluation of the Hillmuth shops they are committed to providing high quality repairs coupled with good customer service. They employ an experienced, ASE Certified staff, who are committed to ongoing training. They require their technicians attend 40 hours of training per year. Charles and crew also give back to the community they serve by participating in events benefiting local community organizations. Hillmutch Certified Automotive is a very good example of a automotive shop that cares about cars and the people who drive them.


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