Hillmuth Certified Automotive of Clarksville

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clarksville@hillmuth.com
12411 Clarksville Pike
Clarksville, MD 21029 USA
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OPEN NOW
T
7:30am to 6:00pm
OPEN NOW
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
8:00am to 5:00pm
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
Call now:
(410) 773-9882
40 Verified Reviews

Auto Repair Experience

  • Charles D Hillmuth, Owner
  • Established 1996
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 56 Years of Car Repair Experience
RepairPal Scorecard

In 2011 Hillmuth Certified Automotive of Clarksville was voted Top Repair Shop in the nation by their peers in the automotive industry at the Automotive Training Institute (ATI) Super Conference. ATI is one of the largest providers of high quality training for the automotive aftermarket industry. We have found in our evaluation of the Hillmuth shops they are committed to providing high quality repairs coupled with good customer service. They employ an experienced, ASE Certified staff, who are committed to ongoing training. They require their technicians attend 40 hours of training per year. Charles and crew also give back to the community they serve by participating in events benefiting local community organizations. Hillmutch Certified Automotive is a very good example of a automotive shop that cares about cars and the people who drive them.

Details

Auto Repair Experience

  • Charles D Hillmuth, Owner
  • Established 1996
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 56 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASA
  • Bosch Service Network
  • NAPA

Message from the Shop

We are a family-owned auto repair business and have been proudly serving customers in suburban Clarksville Maryland since 1986.Free pickup & delivery, shuttle service, Loaner vehicles, and late night pickup and drop off. Our programs, TLC total lifetime care. Our friendly, professional and courteous staff can evaluate your automotive repairs and service needs. Let us help you make an informed decision. We guarantee your satisfaction. We have an 36 month, 36,000 mile warranty. Call us for the best, most reliable value for your service dollar check us out on the web at www.hillmuth.com.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

56 Verified Reviews
5 stars
(35)
4 stars
(10)
3 stars
(6)
2 stars
(3)
1 star
(2)
by - Verified Customer December 09, 2016

Very happy I took my van there to have the heater fixed. The work was done quickly after receiving phone call about the problem and on a Saturday at that! Will definitely return there and recommend to others. Thank you for the excellent service.

by - Verified Customer December 11, 2016

Terry dealt with my needs promptly and efficiently. Great service.

by - Verified Customer December 11, 2016

Best tech service in town

by - Verified Customer December 08, 2016

Excellent quality. The one thing that stood out between Hillmuth and other shops, both dealers and private shops, is that the guy behind the desk that the customer deals with at Hillmuth seemed extremely knowledgeable and communicated well.

by - Verified Customer December 05, 2016

Overall a great experience. Was also impressed that I was told there were items that could be done that visit but could be done at the time of the next maintenance check.

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by - Verified Customer December 01, 2016

Long time customer, very happy except I think you are too expensive

by - Verified Customer November 21, 2016

All efforts were made to ensure the job was done correctly.

by - Verified Customer November 09, 2016

As always, excellent customer service and repair completed in a timely manner.

by - Verified Customer November 24, 2016

All efforts were made to ensure the job was done correctly.

by - Verified Customer November 24, 2016

Appointment was easy to get, felt staff went to great lengths to satisfy the customer, very polite. Appreciated the detailed explanations of what needed to be serviced and why.

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by - Verified Customer November 21, 2016

Excellent service, great location. Love it!

by - Verified Customer November 15, 2016

I have been a Hillmuth customer for a long time, and the main reason for that is that I invariably receive excellent service and I am treated with friendliness and respect. I feel that Hillmuth wants my car to last forever and will go to whatever lengths to insure that happens.

by - Verified Customer November 24, 2016

As always, the work was done in a timely manner and I was alerted to a leak that was able to be repaired at the same time before it developed into a crises.

by - Verified Customer November 01, 2016

A repeat of the type of service I have come to expect as a norm.

by - Verified Customer November 06, 2016

The work was performed, however the price was too high compared to other stores.

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by - Verified Customer November 13, 2016

I brought my 2003 Honda for AC service. I placed no restrictions on the repair time or cost. I wanted the AC repaired properly and completely. 2000.00 dollars later the AC stopped blowing cold after one week and I brought it back. My daughter drives the car.

by - Verified Customer November 21, 2016

Thanks for getting my car back in top shape!

by - Verified Customer November 21, 2016

Very helpful with tire repair as a run in .

by September 16, 2016

I had my oil and air filter changed and my tire was plugged and patched. I was treated well and did not have to wait long however I ended up paying a bit more than I would have liked. The kind gentleman at the front desk helped me to get all of the discounts I could by downloading the app etc.

by - Verified Customer September 13, 2016

Excellent service at a fair price.

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by September 08, 2016

Mike & Terry provide excellent customer support and generally I don't have call-backs. However, this last time, I was surprised by the mistake. After having my brake lines leak, which Mike indicated happens a lot and knew right where it would likely occur, I had to wonder why these are checked as part of my normal oil change / maintenance. Also, I had to take the truck back after having the brake lines replaced because of soft brakes which was related to the emergency brake needing to be adjusted. Normally, I don't have these problems with Hillmuth.

by - Verified Customer September 07, 2016

excellent service.

by - Verified Customer August 30, 2016

They seem to offer good advice but a couple of times I had to go back because the plastic under the engine was dangling after servicing. Also noticed that the fasteners to tie plastic covering on top of the engine were missing. Can't say for sure they weren't missing prior to servicing but it would seem they would replace them after servicing regardless. They damaged the stem on my wife's tire and she was left with a flat tire the next day at work. They wanted to charge $48 to change a low beam light bulb so I got one at Auto zone for $6 and it literally took 3 minutes to change.

by - Verified Customer August 30, 2016

Always reliable.

by - Verified Customer August 29, 2016

They are competent and helpful. I trust them. They explain what needs to be done and why.

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by - Verified Customer August 29, 2016

They seem to offer good advice but a couple of times I had to go back because the plastic under the engine was dangling after servicing. Also noticed that the fasteners to tie plastic covering on top of the engine were missing. Can't say for sure they weren't missing prior to servicing but it would seem they would replace them after servicing regardless. They damaged the stem on my wife's tire and she was left with a flat tire the next day at work. They wanted to charge $48 to change a low beam light bulb so I got one at Auto zone for $6 and it literally took 3 minutes to change.

by - Verified Customer August 23, 2016

Very good, quote was straightforward, communication was excellent. And the car runs really great. They diagnosed an axle issue in 10mins, fixed it the same day, and it all sounds good (ie., doesn't make that sound anymore). Whereas an authorized Subaru dealer had failed to find the problem or do anything - except say, its a just a noisy axle (yeah, that's what I'd told them!)

by - Verified Customer August 23, 2016

Routine maintenance on two vehicles. During maintenance, identified that one vehicle required a new
battery.

by August 23, 2016

Employees are professional, work was completed on time. $180 to diagnose my simple problem was a joke. It could have been one of two things that caused my problem and I guessed the correct one prior to the appointment. It should not take $180 worth of labor to find it.

by - Verified Customer August 22, 2016

Service evaluation was thorough and the repairs were made promptly and affordably.

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by - Verified Customer August 20, 2016

First of all, the folks at Hillmuth/Clarksville are pleasant to deal with. I had an issue with my A/C that was recurring and causing the compressor to fail. They replaced it twice (2nd time under warranty and on short notice). Service was prompt and thorough and they provided a loaner vehicle which was a great help.

by July 22, 2016

Very Friendly and resourceful.

by - Verified Customer July 19, 2016

Good reception. Free ride home (but not that flexible for a ride after work). Professional aspect and good communication. Carried out the agreed work on time with no problems, but quotes for other items they noticed seemed high. However, I've made no local comparisons as yet.

by July 12, 2016

Great as usual!

by - Verified Customer July 08, 2016

Employees were polite, helpful and competent. Service was expedient.

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by - Verified Customer July 01, 2016

Needed to take the car back for a problem. Feel services are expensive.

by - Verified Customer June 23, 2016

Oil change and tires rotated and other belt checked.

by June 22, 2016

The staff was very courteous and the work done was excellent.

by - Verified Customer June 22, 2016

I chose only to have basic work performed due to cost restraints (recommended work was extensive though I fully believe correctly diagnosed). That being said what work was performed was well done.

by - Verified Customer June 21, 2016

Great service, knowledgeable and helpful staff.

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by - Verified Customer June 20, 2016

Been using this shop for 20 years!

by June 17, 2016

As always, everyone at the Clarksville shop has been fantastic and I could not be happier with the service that my cars have always received.

by - Verified Customer June 15, 2016

Prompt, competent service as usual.

by - Verified Customer June 15, 2016

Nice work, everyone was helpful.

by June 11, 2016

Service was great. Price quoted too high. Didn't do the repair in the end. Went to another shop.

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by - Verified Customer June 10, 2016

As always, the service was performed as promised and at a reasonable cost.

by - Verified Customer June 09, 2016

Polite, friendly, efficient, work completed on schedule. Easy.

by - Verified Customer June 07, 2016

I feel very comfortable with the support and needed service recommendations, as well as the explanation of such.

by - Verified Customer June 01, 2016

Great service done quickly.

by - Verified Customer June 01, 2016

Friendly but expensive.

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by - Verified Customer May 09, 2016

As always, our experience with Hillmuth Automotive in Clarksville was outstanding. They explained what needed doing, gave me an estimate of the cost, and did it within the time-frame they had posted. Never a bad time with Hillmuth; always a great experience!

by - Verified Customer April 13, 2016

Work was performed well and good value

by - Verified Customer April 13, 2016

Excellent work. Competent people. Reasonable prices.

by - Verified Customer March 28, 2016

Good service but expensive.

by March 18, 2016

They are honest and efficient.

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by - Verified Customer March 09, 2016

At my request, they picked up my car, left a loaner at my house and repaired the car as directed. Great experience.

3 verified customers did not leave comments but provided these ratings:
by Michaeland 1 other verified reviewer
by Norma
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