Hillmuth Certified Automotive of Clarksville

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clarksville@hillmuth.com
12411 Clarksville Pike
Clarksville, MD 21029 USA
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CLOSED NOW
Th
7:30am to 6:00pm
CLOSED NOW
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
F
7:30am to 6:00pm
T
7:30am to 6:00pm
S
8:00am to 5:00pm
W
7:30am to 6:00pm
Call now:
(410) 773-9882
40 Verified Reviews

Auto Repair Experience

  • Charles D Hillmuth, Owner
  • Established 1996
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 56 Years of Car Repair Experience
RepairPal Scorecard

In 2011 Hillmuth Certified Automotive of Clarksville was voted Top Repair Shop in the nation by their peers in the automotive industry at the Automotive Training Institute (ATI) Super Conference. ATI is one of the largest providers of high quality training for the automotive aftermarket industry. We have found in our evaluation of the Hillmuth shops they are committed to providing high quality repairs coupled with good customer service. They employ an experienced, ASE Certified staff, who are committed to ongoing training. They require their technicians attend 40 hours of training per year. Charles and crew also give back to the community they serve by participating in events benefiting local community organizations. Hillmutch Certified Automotive is a very good example of a automotive shop that cares about cars and the people who drive them.

Details

Auto Repair Experience

  • Charles D Hillmuth, Owner
  • Established 1996
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Master Auto Technicians
  • 56 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Upholstery
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASA
  • Bosch Service Network
  • NAPA

Message from the Shop

We are a family-owned auto repair business and have been proudly serving customers in suburban Clarksville Maryland since 1986.Free pickup & delivery, shuttle service, Loaner vehicles, and late night pickup and drop off. Our programs, TLC total lifetime care. Our friendly, professional and courteous staff can evaluate your automotive repairs and service needs. Let us help you make an informed decision. We guarantee your satisfaction. We have an 36 month, 36,000 mile warranty. Call us for the best, most reliable value for your service dollar check us out on the web at www.hillmuth.com.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

40 Verified Reviews
by September 16, 2016

I had my oil and air filter changed and my tire was plugged and patched. I was treated well and did not have to wait long however I ended up paying a bit more than I would have liked. The kind gentleman at the front desk helped me to get all of the discounts I could by downloading the app etc.

by - Verified Customer September 13, 2016

Excellent service at a fair price.

by September 08, 2016

Mike & Terry provide excellent customer support and generally I don't have call-backs. However, this last time, I was surprised by the mistake. After having my brake lines leak, which Mike indicated happens a lot and knew right where it would likely occur, I had to wonder why these are checked as part of my normal oil change / maintenance. Also, I had to take the truck back after having the brake lines replaced because of soft brakes which was related to the emergency brake needing to be adjusted. Normally, I don't have these problems with Hillmuth.

by - Verified Customer September 07, 2016

excellent service.

by - Verified Customer August 30, 2016

They seem to offer good advice but a couple of times I had to go back because the plastic under the engine was dangling after servicing. Also noticed that the fasteners to tie plastic covering on top of the engine were missing. Can't say for sure they weren't missing prior to servicing but it would seem they would replace them after servicing regardless. They damaged the stem on my wife's tire and she was left with a flat tire the next day at work. They wanted to charge $48 to change a low beam light bulb so I got one at Auto zone for $6 and it literally took 3 minutes to change.

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by - Verified Customer August 30, 2016

Always reliable.

by - Verified Customer August 29, 2016

They are competent and helpful. I trust them. They explain what needs to be done and why.

by - Verified Customer August 29, 2016

They seem to offer good advice but a couple of times I had to go back because the plastic under the engine was dangling after servicing. Also noticed that the fasteners to tie plastic covering on top of the engine were missing. Can't say for sure they weren't missing prior to servicing but it would seem they would replace them after servicing regardless. They damaged the stem on my wife's tire and she was left with a flat tire the next day at work. They wanted to charge $48 to change a low beam light bulb so I got one at Auto zone for $6 and it literally took 3 minutes to change.

by - Verified Customer August 23, 2016

Very good, quote was straightforward, communication was excellent. And the car runs really great. They diagnosed an axle issue in 10mins, fixed it the same day, and it all sounds good (ie., doesn't make that sound anymore). Whereas an authorized Subaru dealer had failed to find the problem or do anything - except say, its a just a noisy axle (yeah, that's what I'd told them!)

by - Verified Customer August 23, 2016

Routine maintenance on two vehicles. During maintenance, identified that one vehicle required a new
battery.

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by August 23, 2016

Employees are professional, work was completed on time. $180 to diagnose my simple problem was a joke. It could have been one of two things that caused my problem and I guessed the correct one prior to the appointment. It should not take $180 worth of labor to find it.

by - Verified Customer August 22, 2016

Service evaluation was thorough and the repairs were made promptly and affordably.

by - Verified Customer August 20, 2016

First of all, the folks at Hillmuth/Clarksville are pleasant to deal with. I had an issue with my A/C that was recurring and causing the compressor to fail. They replaced it twice (2nd time under warranty and on short notice). Service was prompt and thorough and they provided a loaner vehicle which was a great help.

by July 22, 2016

Very Friendly and resourceful.

by - Verified Customer July 19, 2016

Good reception. Free ride home (but not that flexible for a ride after work). Professional aspect and good communication. Carried out the agreed work on time with no problems, but quotes for other items they noticed seemed high. However, I've made no local comparisons as yet.

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by July 12, 2016

Great as usual!

by - Verified Customer July 08, 2016

Employees were polite, helpful and competent. Service was expedient.

by - Verified Customer July 01, 2016

Needed to take the car back for a problem. Feel services are expensive.

by - Verified Customer June 23, 2016

Oil change and tires rotated and other belt checked.

by June 22, 2016

The staff was very courteous and the work done was excellent.

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by - Verified Customer June 22, 2016

I chose only to have basic work performed due to cost restraints (recommended work was extensive though I fully believe correctly diagnosed). That being said what work was performed was well done.

by - Verified Customer June 21, 2016

Great service, knowledgeable and helpful staff.

by - Verified Customer June 20, 2016

Been using this shop for 20 years!

by June 17, 2016

As always, everyone at the Clarksville shop has been fantastic and I could not be happier with the service that my cars have always received.

by - Verified Customer June 15, 2016

Prompt, competent service as usual.

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by - Verified Customer June 15, 2016

Nice work, everyone was helpful.

by June 11, 2016

Service was great. Price quoted too high. Didn't do the repair in the end. Went to another shop.

by - Verified Customer June 10, 2016

As always, the service was performed as promised and at a reasonable cost.

by - Verified Customer June 09, 2016

Polite, friendly, efficient, work completed on schedule. Easy.

by - Verified Customer June 07, 2016

I feel very comfortable with the support and needed service recommendations, as well as the explanation of such.

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by - Verified Customer June 01, 2016

Great service done quickly.

by - Verified Customer June 01, 2016

Friendly but expensive.

by - Verified Customer May 09, 2016

As always, our experience with Hillmuth Automotive in Clarksville was outstanding. They explained what needed doing, gave me an estimate of the cost, and did it within the time-frame they had posted. Never a bad time with Hillmuth; always a great experience!

by - Verified Customer April 13, 2016

Work was performed well and good value

by - Verified Customer April 13, 2016

Excellent work. Competent people. Reasonable prices.

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by - Verified Customer March 28, 2016

Good service but expensive.

by March 18, 2016

They are honest and efficient.

by - Verified Customer March 09, 2016

At my request, they picked up my car, left a loaner at my house and repaired the car as directed. Great experience.

2 verified customers did not leave comments but provided these ratings:
by Michaeland 1 other verified reviewer
Coupons

$25.00 off any service over $250.00

Hillmuth Certified Automotive of Clarksville
12411 Clarksville Pike
Clarksville, MD 21029

Details

Bring in your vehicle today, get a estimate on the service or repair and we will give you $25.00 off of any service or repair over $25.00 Give us an opportunity to gain your Trust. All makes and models serviced We make it convenient shuttle,Loaner,+

Not valid with other offers or on Tires and Batteries Please present at service

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Expiration Date:

12/31/2016

Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #1015

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