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Highway Garage

8410 E Washington St, Chagrin Falls, OH 44023 Map & directions

Call Now: (440) 510-3490

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About Highway Garage

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability
80
Tools & Equipment
94
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Highway Garage was established in 1974 and has been providing the Chagrin Falls area with quality automotive repair ever since. This RepairPal Certified shop features an experienced team who are all ASE certified. Repairs performed here can range from minor and major mechanical repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “accommodating”, “outstanding”, “convenient”, and “honest”. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are also available.

Message from the Shop

In business since 1974, Highway Auto Center has been serving the auto repair needs of the community. We have grown along with the community and have expanded the range of services to include every aspect of your auto needs. In our convenient location, close to home, we make the sometimes unpleasant task as carefree as possible for busy executives, the elderly, and for young families with small children.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair Upholstery Windshield/Glass

Amenities

AAA Member Discount Car Delivery Early Bird Dropoff Free Estimates
Free Multi-Point Safety Inspection Heated Waiting Room Loaner Car Open Saturday
Parts/Accessories Rental Car Service Guarantee Shopping Nearby
Shuttle Towing Wireless Internet

Customer Reviews 24 verified reviews

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Highway Garage
Verified Customer
January 22, 2015

They screwed up some jobs for me.

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Highway Garage
Verified Customer
January 22, 2015

Easy access, they get me in quickly and they provide transportation to wherever I need to go while my vehicle is indisposed.

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Highway Garage
Verified Customer
January 22, 2015

They do a good job.

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Highway Garage
Verified Customer
January 21, 2015

They not only took the car in to work on it, they also gave me a loaner car to use while they were working on my car, The mechanical work was done very well. It was close by, only about 5 miles away.

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Highway Garage
Verified Customer
January 20, 2015

I have gone to them for many years, but I switched to another shop because they got a different manager.

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Highway Garage
Verified Customer
January 19, 2015

Good communications. They are reliable.

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Highway Garage
Verified Customer
January 14, 2015

The waiting room makes you feel like you are at home. They offer a very comfortable environment, their workers actually come out and talk to you about the work.

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Highway Garage
Verified Customer
January 13, 2015

Their service is excellent. They give me good estimates, I like the way they treat me and they always call me back to keep me informed on the progress of the work.

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Highway Garage
Verified Customer
January 08, 2015

It has been our full garage repair service for over the past years. They are fair, honest, and close by. We pretty much use them fully.

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Highway Garage
Verified Customer
January 07, 2015

They explain the work they are going to do. They give the estimate upfront, we have lived in the area for 20 years and we have done business with them since then because we trust them.

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Highway Garage
Verified Customer
January 06, 2015

They are very outstanding. They identify things that you can get less expensive elsewhere.

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Highway Garage
Verified Customer
January 06, 2015

I had my car repaired damage wise and some tires put on. It was done in a timely manner. The price was very competitive.

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Highway Garage
Verified Customer
January 01, 2015

I like their service, their availability to fit you in and they are very good at getting the work done.

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Highway Garage
Verified Customer
January 01, 2015

I trust them. Whenever I have an issue they find it and fix it, if other non related problems arise they make sure to check with me and see if I want them to continue with the repairs.

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Highway Garage
Verified Customer
December 30, 2014

I was happy with the service, they did all of the work I wanted. They told me that some of the work was unnecessary but I told them I wanted the work done anyways.

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Highway Garage
Verified Customer
December 22, 2014

When I had my truck repaired they told me it would be ready on a Friday. Then I got a message saying that it wouldn't be ready until Monday, but they did give an explanation.

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Highway Garage
Verified Customer
December 22, 2014

He works well with me. he did the work quickly and I haven't had any issues.

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Highway Garage
Verified Customer
December 21, 2014

They are very personal, they go the extra mile they know who I and they watch out for me.

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Highway Garage
Verified Customer
December 17, 2014

Prompt and quality service.

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Highway Garage
Verified Customer
December 16, 2014

They take your car on appointment and they get it done on time.

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Highway Garage
Verified Customer
December 09, 2014

They are fast and economical.

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Highway Garage
Verified Customer
December 07, 2014

It was convenient and a great job was done.

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Highway Garage
Verified Customer
December 07, 2014

They are polite, clean, efficient and they are close to the grocery store.

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Highway Garage
Verified Customer
December 07, 2014

They are pretty accommodating, they do the work on time and they are pretty good at getting me in at my scheduled time.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:9:00am to 12:00pm
Sun:CLOSED
Call Now:

(440) 510-3490

Auto Repair Experience

  1. Justin Griffiths , Owner
  2. Established 1974
  3. 4 Auto Repair Mechanics on Staff
  4. 4 ASE Master Auto Technicians
  5. 126 Years of Car Repair Experience