» » » Highland Automotive

Highland Automotive

2416 Cheshire Bridge Rd NE, Atlanta, GA 30324 Map & directions

Call Now: (404) 620-2448

See more real customer reviews

About Highland Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability
97
Tools & Equipment
96
Customer Service
93
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Highland Automotive has been serving Atlanta and the surrounding area since 1980. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “honest”, “reliable”, “knowledgeable”, “efficient”, and “extraordinary”. This location features a team of automotive professionals with an excellent mix of experience, ongoing training and ASE certifications. This knowledge is combined with the necessary tools and diagnostic equipment to help make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light and computer system diagnoses and repairs, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Rental vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Since 1980 Highland Automotive has been providing scheduled maintenance, service and repairs for our customers. Our large in house inventory allows all maintenance and most repairs are completed in one business day or less.

Any possible repairs have the customers safety as the first priority. We work on most car makes and models (Japanese: Honda, Toyota, Nissan Acura, Lexus, American: Ford, Chevrolet, Jeep, Chrysler, Dodge, European: BMW, Mercedes-Benz, Audi, Mini, Land Rover, VW, Volvo) just to name a few.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
Geo Honda Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Saab Saturn Scion
Subaru Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair

Amenities

Early Bird Dropoff Heated Waiting Room Parts/Accessories Rental Car
Service Guarantee Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

Sort by: Date | Helpful
Highland Automotive
Verified Customer
May 30, 2015

They are very knowledgeable.

Flag This
Highland Automotive
Verified Customer
May 28, 2015

They fixed my issues in a timely manner.

Flag This
Highland Automotive
Verified Customer
May 27, 2015

I feel they have been very efficient and very honest. They are very nice.

Flag This
Highland Automotive
Verified Customer
May 22, 2015

I have been going to Highland for thirty years, and their service is consistent, reliable, and reasonably priced.

Flag This
Highland Automotive
Verified Customer
May 19, 2015

Every time I go there, I got good service and the price is reasonable.

Flag This
Highland Automotive
Verified Customer
May 16, 2015

They are excellent, good service, honest, been in business a long time.

Flag This
Highland Automotive
Verified Customer
May 15, 2015

I've been going there for 30 years. They are reliable and always get it done right the first time.

Flag This
Highland Automotive
Verified Customer
May 05, 2015

The manager had a bit of an attitude. I had expensive work done, never fixed the problem. When I addressed it, I had a few moments, they gave me an attitude on a Friday afternoon, unfortunately I would not recommend them to other people. The hours are hard to get there, they don't stay opened outside of business hours, never opened on the hours your available.

Flag This
Highland Automotive
Verified Customer
May 01, 2015

Good customer service, it's extraordinary, they do not perform services which are not necessary. Their knowledge of my particular vehicle is extensive.

Flag This
Highland Automotive
Verified Customer
April 25, 2015

My husband takes his car in and I had oil coupons, and we used Highland. We have always been very pleased with them.

Flag This
Highland Automotive
Verified Customer
April 18, 2015

I've been going there since 1988 and that's why I used to drive Volvos. I wouldn't go anywhere else.

Flag This
Highland Automotive
Verified Customer
April 17, 2015

They are well qualified.

Flag This
Highland Automotive
Verified Customer
April 16, 2015

They have always provided great service and been easy to work with. They have always been very honest with what needs to be done. It was easy to get into the shop with an appointment.

Flag This
Highland Automotive
Verified Customer
April 15, 2015

Always good service. Prompt, and fairly good price.

Flag This
Highland Automotive
Verified Customer
April 14, 2015

I just always liked the service with them. They have always looked out for my car. They are nice to go with.

Flag This
Highland Automotive
Verified Customer
April 13, 2015

I have been using them for 15 years. I have one car that is 20 and one that is 15 and they are working very well. They are very nice and get things done when they say they will.

Flag This
Highland Automotive
Verified Customer
April 13, 2015

They work on my car, there are not many Volvo dealers in the area, and they are very good, they are honest, forthcoming, prices are reasonable. I know when I go there they will give me realistic advice for my ten year old Volvo, they told me what is cost prohibitive.

Flag This
Highland Automotive
Verified Customer
April 11, 2015

They've been the only good Volvo people in Atlanta. They have good pricing and are trustworthy.

Flag This
Highland Automotive
Verified Customer
April 07, 2015

Friendly and knowledgeable front desk person. Convenient location. Quality work.

Flag This
Highland Automotive
Verified Customer
March 24, 2015

I had three Volvos and used them continually and been pleased and with them I can actually drive my car and I can walk because the location is near. They also do other cars, primarily Volvos and that is what I drive, they are on the corner of North Highland and Virginia, now on Chessa Bridge. They always have the owners in the front office and are willing to always help. We never had a problem with them, excellent customer service.

Flag This
Highland Automotive
Verified Customer
March 09, 2015

I think they're great. 10 is tops.

Flag This
Highland Automotive
Verified Customer
February 27, 2015

I received a recommendation to take my car there, did a great job, I received it as a referral, and they did a really good job. I feel they did the work and the price is reasonable, I have trust for my Volvo and I would be certainly to recommend them for an older Volvo.

Flag This
Highland Automotive
Verified Customer
February 20, 2015

I find them really, really reliable, really nice, and really trustworthy. They do a really great job on my car.

Flag This
Highland Automotive
Verified Customer
February 15, 2015

I've had a positive experience with them for the most part. I think they did a great job. I have never had any issues with them. The last handful of times have been successful. They have been the most reasonable compared to other competitors.

Flag This
Highland Automotive
Verified Customer
February 14, 2015

Very nice men. You can make an appointment for your service, they take you on time, and I am happy with the work.

Flag This
Get Directions to Highland Automotive
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(404) 620-2448

Auto Repair Experience

  1. Ken Hoon , Owner
  2. Established 1980
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Master Auto Technicians
  5. 80 Years of Car Repair Experience