High Usage Vehicles May Experience Ignition Lock and Tumbler Failures on Mercedes-Benz E320

Due to wear, high usage vehicles can experience ignition lock and tumbler failures. The ignition lock cylinder will generally require replacement to correct this concern.

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Average mileage: 152,852 (13,800–245,000)
12 model years affected: 1994, 1995, 1996, 1997, more1998, 1999, 2000, 2001, 2002, 2003, 2004, 2005
78 people reported this problem
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Viewing 1 - 20 of 47 problem details
1994 Mercedes-Benz E320 158,000 mi,
I drove to work, parked and when I tried to start the car to leave the key would not turn. I tried to move the steering wheel while turning the key, but that did not help. I purchased a new ignition lock cylinder, but cannot find instructions on how to change the part. I believe the key needs to be turned to get the old one out. Can anyone help?
Key wont turn ignition keeps saying "take key"
Inserting key does not unlock the ignition. I have Googled till my eyes bled and all I can come up with for sure is I either need a new key fob $300+ or replace entire ignition system $1200+!OUCH! Currently Unable to even afford the tow to the MB Stealership let alone the key! Stranded and collecting dust...
2001 Mercedes-Benz E320 156,000 mi,
key wont turn to start position.
same thing, ignition switch will not click over, whats the name of part and what website can i find it
Tumbler -lock failure Very important: The first time you have a problem teying to turn the key get it repair ASAP. The ignignition key has to be 'on'position in order to remove the tumbler which is a 15 mintute job. IF you leave it to the point as to where you can not turn- BIG JOB- They them habe to drill the thing out and it is not an easy process due to the bullet prove material Benz uses to differ theft. The most in expensive way to do it is to purchase an after market tumbler which comes comple with 2 keys. I paid $35.00 for mine online. Again ..Ve!ry iimportant that you repair at the first sign change it
2000 Mercedes-Benz E320 99,000 mi,
Key wont turn. Took switch out to take to dealer as no one wants to work on these. Looking to bypass switch as this is rediculous crappy to leave a lady with two kids under 7 stranded because car ignition will not turn.
Steering wheel locked up won't turn ignition locked up as well won't turn
I believe there was a light bulb malfunction and I thought I fully turned my car off but come to find out it did not turn off now I can't start my car and even turn the ignition
1999 Mercedes-Benz E320 245,000 mi,
Key will turn once in awhile when you hear a electronic click sound it will start. Otherwise sticks when key inserted will not turn to start. Where can I find a new Ignition key tumbler & How to fix it instructions?
I put in the key sometimes it doesn't engage then you have to pull it out put it back in and then the electronic key will engage and then sometimes you can turn the car over and then sometimes you can't when you can turn the car over it doesn't always start you have to do this a few times. Can I order this past somewhere. I need the one with the electronic key.
1997 Mercedes-Benz E320 150,000 mi,
Unable to get key out of ignition sometimes. It usually comes out, but it takes about half a minute.
Steeing ingnition is locked key. Want turn
1996 Mercedes-Benz E320 106,000 mi,
i bought a 96 e320 and the previouse owner tore the ignition apart, now i have to put the key in the round silver part that is laying on the dash board where my mph is and i have to use this mock up key type thing now my problem is i can turn my car over but it wont start,ive done the code on the radio, ive re synced my key it will start every now and then do i need to replace my ignition and keys?
Lock tumblers failed. Key stuck wouldn't start. Replaced
2000 Mercedes-Benz E320 163,000 mi,
Car ignition won't turn over. I insert key and it remains at starting point in ignition switch where system message say to "Remove Key". Called dealer 9/10/15 and they said I have to tow vehicle to dealer and pay $340 plus tax to purchase new key. Cost is for one key only. It will take 2 business days for key to arrive to dealer.
2001 Mercedes-Benz E320 120,000 mi,
The key stop communicate with the car. I use a regular key to open the door, the car's alarm activevated for few minutes (each time I open the door). The key cannot turn the ignition to start the car anymore
ignition switch, locked an will not allow the computer chip key to turn . can I fix my self.
Driving at traffic light and car stalls with lights on in dash . Too many to mention . Got car out of intersection only to a sticking eis. So any ways the car won't recognize key , so call a tow truck and have 2006 eclass e500 4 mastic towed to repair facility only for key to lock up and is still stuck today so ordered a used remanu factored only to find out it is a different key . So You see my frustration . If eis is replaced with a certified mechanic , redoes it habe to be transported to Mercedes Benz ?
1995 Mercedes-Benz E320 13,800 mi,