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High Road Automotive

1531 NW Leary Way, Seattle, WA 98107 Map & directions

Call Now: (206) 508-6376

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About High Road Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability
100
Tools & Equipment
92
Customer Service
95
Customer Conveniences
36 months / 36,000 miles
Parts & Labor Warranty

Assessment Summary

High Road Automotive was established back in 1986 and has been proudly serving Seattle with quality auto repairs ever since. This shop specializes in the service and repair of specific Asian makes and features a very experienced, well trained, and ASE Certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 36-month / 36,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “professional”, “knowledgeable”, “accommodating”, and "trustworthy". This RepairPal Certified shop offers loaner cars and early bird vehicle drop-off for your convenience.

Message from the Shop

High Road Automotive is a full service repair shop that is staffed by highly trained professional technicians. We blend an old school work ethic with the most modern diagnostic equipment, tooling and training that is available. We specialize in Japanese cars and Volkswagens, providing service that is designed to keep your car reliable and safe.

Auto Makes We Service

Acura Audi Honda
Hyundai Infiniti Isuzu
Kia Lexus Mazda
Nissan Scion Subaru
Toyota Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

Car Wash Coffee Early Bird Dropoff Free Inspection
Heated Waiting Room Loaner Car Service Guarantee Shopping Nearby
Wireless Internet

Customer Reviews 44 verified reviews

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High Road Automotive
Verified Customer
March 27, 2015

High Road is the first place I found that gave very thorough information from the start, is always polite and professional, and as I ask questions and want to discuss options they fully engage in that process with me.

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High Road Automotive
Verified Customer
March 26, 2015

They are extremely friendly, knowledgeable, thorough, clean.

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High Road Automotive
Verified Customer
March 20, 2015

Great service.

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High Road Automotive
Verified Customer
March 18, 2015

The staff were very helpful, although their thorough methods lead to higher prices.

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High Road Automotive
Verified Customer
March 17, 2015

They are highly recommended and have great mechanics that been working on my vehicle for several years. They have great customer service and provide a detail report of the work they have done with your vehicle.

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High Road Automotive
Verified Customer
March 17, 2015

They are honest and straightforward. They get the job done. A little on the pricey side, but good work.

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High Road Automotive
Verified Customer
March 15, 2015

Excellent service; clear, honest information.

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High Road Automotive
Verified Customer
March 15, 2015

Nothing but the best service.

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High Road Automotive
Verified Customer
March 14, 2015

Always good service. This time around I needed an emergency service and they fit me in that next day. They are a bit more than others, but they make up for it in service.

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High Road Automotive
Verified Customer
March 12, 2015

Pam and the staff are friendly, pleasant, and efficient. My car is in great running condition. The staff is always willing to take the time to explain what is needed vs what can wait and answer my questions.

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High Road Automotive
Verified Customer
March 12, 2015

Courteous, respectful and informative. Quality work.

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High Road Automotive
Verified Customer
March 09, 2015

I have been a customer of High Road for over 20 years. They have always been honest, thorough, responsive and friendly. I have never had bad service or bad advice and have in all those years never been off the road due to a mechanical failure.

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High Road Automotive
Verified Customer
March 07, 2015

I went in with specific requests and received proper maintenance for accurate prices from good people.

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High Road Automotive
Verified Customer
March 05, 2015

High road was extremely honest and helpful about my issue - had reported scoring of rotors and recommendation from another place that I replace my brake pads. They inspected my car for free, sent me pictures, and let me know that everything was okay.

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High Road Automotive
Verified Customer
March 04, 2015

They explain exactly what they are going to do, and what it is going to cost, in advance.

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High Road Automotive
Verified Customer
March 01, 2015

Thorough and cover all the bases. I feel secure in my car repair.

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High Road Automotive
Verified Customer
February 27, 2015

Responsive and fast service, very professional, fair pricing, they explain everything and I don't feel like I'm getting taken advantage of as a woman.

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High Road Automotive
Verified Customer
February 27, 2015

Very detailed inspections; very detailed service; very detailed information and recommendations for long term are of the vehicle; very friendly helpful technicians; very responsive and flexible about scheduling. GREAT place.

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High Road Automotive
Verified Customer
February 25, 2015

They tell me what is urgent and not so urgent. They are friendly & honest. I trust them completely.

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High Road Automotive
Verified Customer
February 25, 2015

Great service, but expensive.

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High Road Automotive
Verified Customer
February 23, 2015

The are specialists in my model of car.

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High Road Automotive
Verified Customer
February 21, 2015

I've had consistently good service.

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High Road Automotive
Verified Customer
February 19, 2015

Things get fixed with a clear understanding of what is being fixed and how much it will cost.

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High Road Automotive
Verified Customer
February 16, 2015

They are smart, honest, thorough, fast and friendly.

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High Road Automotive
Verified Customer
February 14, 2015

Pleasant experience from start to finish. I feel that I can trust the mechanics!!

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High Road Automotive
Verified Customer
February 14, 2015

Good service, very accommodating.

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High Road Automotive
Verified Customer
February 12, 2015

I have a history of great service with them.

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High Road Automotive
Verified Customer
February 11, 2015

My experience has been generally excellent.

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High Road Automotive
Verified Customer
February 09, 2015

I have recommended them before. They seem to give a fair assessment of what needs to be done and I like the way they prioritize repairs.

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High Road Automotive
Verified Customer
February 07, 2015

They fit me in to their schedule early, gave me a loaner car to use during repair, explained things clearly and seemed to be honest in their pricing.

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High Road Automotive
Verified Customer
January 30, 2015

Excellent service. I love that the car receives a physical exam every time it comes in for service so small problems are detected early.

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High Road Automotive
Verified Customer
January 30, 2015

Trustworthy and excellent service.

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High Road Automotive
Verified Customer
January 28, 2015

High Road provides great care for car and customer. They may not be the cheapest up front, but are well worth it.

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High Road Automotive
Verified Customer
January 26, 2015

I have been taking my vehicles here for a decade, the great education and customer service I've received in that time make High Road my #1 auto repair shop. I buy Toyotas and Hondas specifically so I can take them here for service.

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High Road Automotive
Verified Customer
January 21, 2015

I have been a customer for 20 years. The estimates for repairs are very accurate, the work done is second to none, the customer service is second to none, I've never had trouble making an appointment, they have always accommodated me during times of urgency, they are environmentally responsible, and they provide loaner vehicles, free of charge. Above all, the entire staff are all wonderful people.

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High Road Automotive
Verified Customer
January 20, 2015

Good work, friendly.

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High Road Automotive
Verified Customer
January 19, 2015

Great service--I know the folks at High Road will make sure my car is maintained well. I trust them. The only reason it wouldn't be a 10 is that most people aren't willing (or able) to pay for this kind of service, and because I think that sometimes High road is just a bit overzealous on general maintenance tasks. By this I mean that they sometimes recommend tasks get done more frequently than is recommended in the car's user manual. This isn't necessarily bad, but it is expensive.

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High Road Automotive
Verified Customer
January 15, 2015

High Road does excellent work and is honest to a fault.

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High Road Automotive
Verified Customer
January 15, 2015

I have been satisfied with past service experiences.

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High Road Automotive
Verified Customer
January 10, 2015

Efficient and excellent service. I trust them.

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High Road Automotive
Verified Customer
January 10, 2015

I've already recommended High Road to several people. I completely trust the people there who work on the car. I love the detailed explanations. Everyone is very, very nice, friendly, helpful.

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High Road Automotive
Verified Customer
January 08, 2015

Reliable service, use of loaner car, friendly staff.

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High Road Automotive
Verified Customer
January 06, 2015

Professional, top quality work, they explain what's going on and involve the customer. Clean, prompt, have loaner cars, keep excellent records, nice folks...

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High Road Automotive
Verified Customer
December 31, 2014

Extremely friendly service and I felt I understood what was happening with my car.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(206) 508-6376

Auto Repair Experience

  1. Don Wilson, Manager
  2. Established 1986
  3. 5 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 64 Years of Car Repair Experience