Heritage Service Centre

✓ RepairPal Certified
1044 Scribner NW
Grand Rapids, MI 49504 USA
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07:30
17:30
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07:30
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07:30
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http://purl.org/goodrelations/v1#Wednesday
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http://purl.org/goodrelations/v1#Thursday
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CLOSED NOW
Th
7:30am to 5:30pm
CLOSED NOW
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
T
7:30am to 5:30pm
S
Closed
W
7:30am to 5:30pm
Call now:
(616) 449-2076
57 Verified Reviews

Auto Repair Experience

  • James Vander Ploeg, Manager
  • Established 1986
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience
RepairPal Scorecard

Heritage Service Centre was established back in 1986 and has been proudly serving Grand Rapids and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well-trained lead by an ASE Certified Master. They are equipped with the tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light diagnosis and repairs, to tires and wheel alignment, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “professional”, “knowledgeable”, “honest”, “courteous”, and "helpful". Early bird vehicle drop-off and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • James Vander Ploeg, Manager
  • Established 1986
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Master Auto Technician
  • 40 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Service Guarantee
  • Wireless Internet

Affiliations

  • NAPA

Makes We Serve

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

57 Verified Reviews
by - Verified Customer October 19, 2016

Excellent service...polite and professional...service explained.

by - Verified Customer October 19, 2016

I had the Fall Special they offer and am extremely happy with the thorough check on my vehicle.

by - Verified Customer October 18, 2016

Jim and his crew are friendly and provided me with a courtesy ride to my job while they worked on my car for an inspection that day. My older car has some issues that they gave me a quote on. My younger car has some defective tie rods that they determined need replacing from the ones they installed last year. Proactively taking care of the situation for an upcoming free visit. That's care.

by - Verified Customer October 18, 2016

Completely satisfied.

by - Verified Customer October 17, 2016

Typically excellent and totally professional. Communication is super with the client.

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by - Verified Customer October 17, 2016

Always thorough & helpful.

by - Verified Customer October 14, 2016

One of the best auto car services I've have worked with , they are honest, do good work in a timely manner, and treat you with respect.

by October 14, 2016

They were very professional and always do good work.

by October 13, 2016

Everything was fine!

by - Verified Customer October 12, 2016

My last experience, as well as the times before, have always been the best professional service at the most reasonable prices.

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by - Verified Customer October 11, 2016

This shop always does excellent work.

by - Verified Customer October 10, 2016

Heritage has always been good to me. The technicians always give me detailed explanations about my vehicle.

by - Verified Customer October 07, 2016

They are the best.

by - Verified Customer October 05, 2016

We've been using Heritage for almost 2 decades for a variety of vehicles, both domestic and foreign. They are always fair and thorough - two thumbs up...

by - Verified Customer September 30, 2016

Very helpful in explaining what was wrong, seems very honest and trustworthy!

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by - Verified Customer September 28, 2016

Good service. Prompt. Nice Staff.

by - Verified Customer September 27, 2016

Great!

by - Verified Customer September 23, 2016

They got me in quickly even though they were booked up and performed a repair the same day.

by - Verified Customer September 21, 2016

Good!

by - Verified Customer September 20, 2016

Superb service, as always!

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by - Verified Customer September 20, 2016

It was done when they aid it would be and it was much less than I thought it would be.

by - Verified Customer September 19, 2016

Great guys, quality repair jobs.

by - Verified Customer September 19, 2016

Service is always excellent, as is the customer service.

by - Verified Customer September 19, 2016

Friendly service finished fast! I love the high tech, having pictures and an e-mail of the work that needs to be done.

by - Verified Customer September 16, 2016

Excellent!

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by - Verified Customer September 16, 2016

They had the opportunity to rip me off and they did the opposite and saved me a whole stack of cash.

by - Verified Customer September 15, 2016

Air conditioner repairs. Everything works, it was done when expected and at the price quoted.

by - Verified Customer September 09, 2016

Always thorough and congenial. Often suggest options as to what should be done right away and what can wait. Very fair pricing. I love these guys!!

by - Verified Customer September 07, 2016

Did the work perfect at a reasonable price.

by - Verified Customer September 06, 2016

The bill was lower than their quote because they were able to repair something rather than replace it. Thus saving the cost of the part.

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by - Verified Customer August 24, 2016

Very good information and service.

by - Verified Customer August 19, 2016

Service, service, service.......the best!

by - Verified Customer August 11, 2016

Car repaired in a timely manner at a competitive price.

by - Verified Customer August 09, 2016

They do excellent work at a reasonable price. No unnecessary add-ons that jack up the bill. They can be trusted.

by - Verified Customer August 05, 2016

Heritage did it's usual and typical excellent and thorough job.

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by - Verified Customer August 05, 2016

Timely, accurate repair. Great staff. They know my vehicles. I can trust their observations and work.

by - Verified Customer August 04, 2016

Great service and advice.

by - Verified Customer August 02, 2016

I highly recommend Heritage Service Center. They explain things in a way that makes sense and give valuable consultation in order to keep my vehicle in pristine shape. I've never been disappointed with their service, and I appreciate how Jim and his team conduct business with honesty and integrity.

by - Verified Customer July 28, 2016

Work was done well and quickly.

by - Verified Customer July 22, 2016

Always done right, always a fair price. Done when they say, too.

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by - Verified Customer July 22, 2016

Great customer service, very friendly and helpful. Understanding of my financial situation and recommended good options. Timely and quality service.

by - Verified Customer July 19, 2016

As usual, they gave me an accurate estimate and completed the work within the estimated time period.

by - Verified Customer July 18, 2016

Excellent service, completed when promised.

by - Verified Customer July 14, 2016

Love Heritage!

by - Verified Customer July 14, 2016

I have been a loyal customer for over a decade and have never had anything other than superb service.

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by - Verified Customer July 01, 2016

The shop is very knowledgeable, and owner if very friendly, they always take good care of my vehicles, if you need a ride or be picked up they help you out. Excellent service.

by - Verified Customer June 23, 2016

They fixed the problems and informed me of upcoming repairs that will eventually need to be done.

by - Verified Customer June 23, 2016

Jim and his team at Heritage are extremely professional, knowledgeable, and honest. The work they do is top notch and my vehicle is always returned to me feeling like a higher-performance machine.

by - Verified Customer June 17, 2016

Fast, courteous, service. Repair was done right the first time.

by - Verified Customer June 06, 2016

The techs are extremely kind and patient. They provide all the information they can that is relevant to you and your car. And most importantly, they don't try to rip you off.

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by - Verified Customer June 06, 2016

Jim does a great job -- the shop is straight arrow honest and fair. Prices are way better than the other garages I've tried in town. I have hesitation recommending Heritage to anyone.

by - Verified Customer May 20, 2016

Great service in regard to quality and promptness.

by - Verified Customer May 19, 2016

Great customer service from the minute I walked into the shop until I picked my car up later that same day. They kept me informed throughout the day on the status of my repair, I had a fantastic first experience with Heritage Service Center!

by - Verified Customer May 10, 2016

Fixed our van just fine.

by - Verified Customer April 29, 2016

Excellent. Knowledgeable, thorough, good communication habits, affordable.

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by - Verified Customer April 26, 2016

Great service, honest guys.

by - Verified Customer April 22, 2016

I was going to be moving down south and needed to make sure my car was running well, they fixed everything that was needed at the time.

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