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2003 Dodge Ram 1500 Question: Heater won't change to defrost

 

Question

katjurn, Roswell, NM, March 05, 2010, 19:33
 Rookie

I can hear something rattling inside the heater, the motor
for the heater to change from floor to defrost to upper vents works, but nothing changes . How do I get to the inside of the heater to find out what is wrong?

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