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HCS Auto Repair

3732 Elm Springs Rd, Springdale, AR 72762 Map & directions

Call Now: (479) 668-3089

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About HCS Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability
87
Tools & Equipment
93
Customer Service
91
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

HCS Auto Repair was established in 2006 and has been providing Springdale and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to wheel alignment, to check engine light diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “trustworthy”, “friendly”, “knowledgeable”, “professional”, and “reliable”. Early bird vehicle drop off and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

HCS Auto Repair Offers Auto Repair Services You Can Count On With Our 24 Month, 24,000 Mile Nationwide Warranty! We offer 24 month free roadside assistance with every repair. We service imported and domestic vehicles of any make or model. We're the ones you want to trust when it comes to your high performing vehicles.Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Free Estimates
Gas/Diesel Heated Waiting Room Military Discount Senior Discount
Service Guarantee Shopping Nearby Towing Warranty Accepted
Wireless Internet

Customer Reviews 27 verified reviews

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HCS Auto Repair
Verified Customer
July 15, 2015

Doug, the owner is very trustworthy. His prices are fair.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:35

Thank you for a great review!

HCS Auto Repair
Verified Customer
July 10, 2015

The service itself is good. The service advisor found my attitude to be unacceptable and told me if they were to continue as my car repair shop I would have to change. The shop seems to have a need for more mechanics. This was my third time there. The other times were fine.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:38

Diane, I am sorry for the bad experience. We were very short handed at the time and very over loaded with work. Since then our staff has been filled so we can better handle the work load. I hope we will see you again. We do appreciate your business.

HCS Auto Repair
Verified Customer
July 10, 2015

Good service, good price, and I like their 24 hour road side service.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:38

Thanks for your business Brant!

HCS Auto Repair
Verified Customer
July 10, 2015

They were very fast, knowledgeable and they gave me the lowest price they could offer.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:39

We appreciate your business and review!

HCS Auto Repair
Verified Customer
July 10, 2015

Prompt and honest service.

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HCS Auto Repair
Verified Customer
July 10, 2015

They did my repair in an extremely fast time. I have a job up here and so I'm living in a motel and it's convenient that they are just right around the corner.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:39

Thanks Dan. Come again!

HCS Auto Repair
Verified Customer
July 10, 2015

Good service but they are very expensive.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:41

I'm sorry you feel we are expensive. You vehicle is one of the most expensive cars to repair. Thanks for your business.

HCS Auto Repair
Verified Customer
July 08, 2015

They did very good work, they have friendly customer service and I thought the price was fair for the repair.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:41

Thanks Lisa!

HCS Auto Repair
Verified Customer
July 07, 2015

I like their attention to detail when dealing with the customer.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:43

Thanks for your business Walt!

HCS Auto Repair
Verified Customer
July 02, 2015

They are very convenient, they did good work in a timely manner.

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HCS Auto Repair
Verified Customer
July 01, 2015

I have recommended them to others. They do good work, their prices are right and they always get the work done in a timely manner.

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Reply from HCS Auto Repair -  hcssutoSeptember 01, 2015 14:43

Thanks for all you do Janet!

HCS Auto Repair
Verified Customer
June 29, 2015

They always give us excellent service. Very honest and trustworthy at a fair price.

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HCS Auto Repair
Verified Customer
June 29, 2015

Extremely knowledgeable and courteous.

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HCS Auto Repair
Verified Customer
June 19, 2015

They are the best, and HONEST too!

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HCS Auto Repair
Verified Customer
June 17, 2015

They fix what is wrong with the car. They charge a fair rate. They are a little cheaper than other places.

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HCS Auto Repair
Verified Customer
June 12, 2015

Good service with what seemed to be a reasonable price. Knowledgeable mechanics.

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HCS Auto Repair
Verified Customer
June 11, 2015

Nothing but professionalism and I am happy with their service.

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HCS Auto Repair
Verified Customer
June 04, 2015

I appreciate the excellent service, appreciate the excellency.

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HCS Auto Repair
Verified Customer
May 27, 2015

Good honest service. You don't have worry about being taken advantage of.

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HCS Auto Repair
Verified Customer
May 12, 2015

The people at HSC are honest: they don't try to make you think you need more done then what actually needs done; they fix what needs fixed; the charges are reasonable. They are genuinely friendly.

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HCS Auto Repair
Verified Customer
May 11, 2015

Very friendly, professional, and knowledgeable.

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HCS Auto Repair
Verified Customer
May 08, 2015

Professional work and treatment. They are timely and trustworthy.

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HCS Auto Repair
Verified Customer
April 24, 2015

Doug was always on top of the facts and provides options and lets me make the final decision.

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HCS Auto Repair
Verified Customer
April 24, 2015

Very nice facility with friendly and knowledgeable staff, they impress me as honest and trustworthy. They have, on occasion, charged very little or nothing for their services.

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HCS Auto Repair
Verified Customer
March 13, 2015

They are always reliable and confident they do what is needed and no BS.

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HCS Auto Repair
Verified Customer
March 02, 2015

Fair pricing great service.

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HCS Auto Repair
Verified Customer
January 02, 2015

Doug may not be the cheapest guy in town but, when your car or truck leaves his place you have the confidence to know its right, and also if you have a problem after the work, he will make it right!! Honesty is number 1 with me!!! And in this day and time it's hard to find.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(479) 668-3089

Auto Repair Experience

  1. Doug Vlastuin, Owner
  2. Established 2006
  3. 3 Auto Repair Mechanics on Staff
  4. 36 Years of Car Repair Experience