» » » H.B. Heaven Auto Repair

H.B. Heaven Auto Repair

18471 Repair Lane, Huntington Beach, CA 92648 Map & directions

Call Now: (714) 294-2019

See more real customer reviews

About H.B. Heaven Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
92
Customer Service (?)
96
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

H. Heaven is a family owned, full-service auto repair shop that has been a member of the Huntington Beach communities since 1979. It was taken over by the McNamera family in 2003 and has continued to provide high quality automotive repair and service at an affordable price. H. Heaven has taken the time to participate in high quality customer service and shop management courses to be able to provide you with the highest quality experience possible. The technicians are experienced and 2 of the 3 are ASE Master Certified. This team has at their disposal some of the best automotive tools and equipment available in order to perform repairs to your vehicle. All work is backed by a 24-month / 24,000-mile warranty. To make the experience easier for you they offer loaner vehicles, rental cars, shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet.

Message from the Shop

H. Heaven Auto Repair is a full service auto repair facility.

We provide all the services your vehicle needs.

We are a family owned and operated business and we strive to keep you in a safe and reliable vehicle! Our goal is to make your experience with us as pleasurable and convenient as possible.
H. Heaven's highly skilled mechanics have over 95 years of combined experience working on all vehicle makes and models. No matter what car or truck you drive, we will repair it right the first time.

We service Huntington Beach, Seal Beach, Irvine, Costa Mesa, Santa Ana, Westminster, Garden Grove, Newport Beach and Cypress.

No matter where you are located we will take care of your car.

We have been open and providing high quality auto repair in Southern California since 1979 and continue to ensure that our mechanics are fully certified on anything they do on your vehicle.

We offer a 2 year/24,000 mile warrantee for all major repairs.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Financing Heated Waiting Room
Loaner Car Parts/Accessories Rental Car Se Habla Espanol
Service Guarantee Shopping Nearby Shuttle Wireless Internet

Customer Reviews 20 verified reviews (21 total)

Sort by: Date | Helpful
H.B. Heaven Auto Repair
Verified Customer
September 18, 2013

The explained in detail every thing wrong and didn't just go by what the computer said. they opened my engine and got to the heart of the problem very guickly. I am ex mechanics wife so can't fool me much. They got me a rental so I could go to work and had my car ready for me next morning.

Flag This
H.B. Heaven Auto Repair
Verified Customer
September 13, 2013

H.Heaven is a place that makes you feel comfortable in knowing that you are getting a fair price! They are good honest people that genuinely care about you & your car! I was leaving on a long drive and they went over & beyond by checking everything to ensure I had a safe trip without car trouble!

Flag This
H.B. Heaven Auto Repair
Verified Customer
September 12, 2013

They're quick and they seem to be honest.

Flag This
H.B. Heaven Auto Repair
Verified Customer
September 09, 2013

Great service from all at H Heaven and Haney who takes care of my volvo like his own.

Flag This
H.B. Heaven Auto Repair
Verified Customer
August 30, 2013

I was highly satified with the service.

Flag This
H.B. Heaven Auto Repair
Verified Customer
August 29, 2013

Good service, nice people.

Flag This
H.B. Heaven Auto Repair
Verified Customer
August 28, 2013

Friendly, conscientious service. You can trust their recommendations for service.

Flag This
H.B. Heaven Auto Repair
Verified Customer
August 26, 2013

They have always done a great job. They even changed my wiper blades at no charge. I have been using them for 25 years.

Flag This
H.B. Heaven Auto Repair
Verified Customer
August 21, 2013

H. Heaven does repairs very well.

Flag This
H.B. Heaven Auto Repair
Verified Customer
August 21, 2013

Overall I was happy with their service. They pick you up and took me to work and picked me up from work after the car was repaired. Overall, I was impressed with their customer service.

Flag This
H.B. Heaven Auto Repair
Verified Customer
August 19, 2013

Good service on time and on cost

Flag This
H.B. Heaven Auto Repair
Verified Customer
July 29, 2013

The service is very personalized and on time, and they explain everything to you and you know exactly what's happening and how much it's going to cost.

Flag This
H.B. Heaven Auto Repair
Verified Customer
July 26, 2013

Because they provide excellent service and they are honest, it's difficult to find an honest repair shop. They also remind me of service that I've postponed and gives me the options to get that service done. Also, a HUGE selling point for me is that they provide me with a loaner car. I wouldn't be able to get back and forth to work without one since I only have one car.

Flag This
H.B. Heaven Auto Repair
Verified Customer
July 24, 2013

They are both knowledgeable and willing to help

Flag This
H.B. Heaven Auto Repair
Verified Customer
July 09, 2013

They're good people, they're honest people, and they're willing to help you. They take good care of you.

Flag This
H.B. Heaven Auto Repair
Verified Customer
July 03, 2013

Always trustworthy.

Flag This
H.B. Heaven Auto Repair
Verified Customer
July 03, 2013

They just do the job correctly and right.They don't do repairs that are unnecessary. I like the free loaner car, that's a good deal for me.

Flag This
H.B. Heaven Auto Repair
Verified Customer
May 30, 2013

They are very honest and frendly.

Flag This
H.B. Heaven Auto Repair
Verified Customer
May 24, 2013

Great customer service & friendly. They do quality work and offer loaner cars (very helpful).

Flag This
H.B. Heaven Auto Repair
Verified Customer
June 13, 2013

They like to upsell for services that are not needed at that time and are cheaper elsewhere.

Flag This
H.B. Heaven Auto Repair
May 21, 2014

very good repair shop

Flag This
Get Directions to H.B. Heaven Auto Repair
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(714) 294-2019

Auto Repair Experience

  1. Steve Mcnamara, Owner
  2. Josh Mcnamara, Manager
  3. Established 2003
  4. 3 Auto Repair Mechanics on Staff
  5. 2 ASE Master Auto Technicians
  6. 63 Years of Car Repair Experience