190 S Main St, Longmont, CO 80501 Map & directions
Call Now: (303) 848-3113
“Hayes went above and beyond to get new tires on my wife's car. She is a brand new mom to our baby daughter...”
“Very professional. Communicated with me every step of the way and the work was top quality.”
“The customer service I received from Mike was great.”
“Great Service. Very professional. Trust them completely!”
“I've gone to Hayes for my car services for over ten years. They are always reliable, honest and very helpful!”
“Customer service is excellent.”
“Excellent, fast, and accurate service for a fair price.”
About Hayes Automotive
RepairPal’s Comprehensive Evaluation
Dave and Sherri Hayes have been the owner/operator of this RepairPal Certified facility with over 40 years of automotive experience between them. Hayes Automotive has been serving the Longmont community since 2002. This team features a staff that combine for over 125 years of automotive experience who take their trade seriously. The technicians at this faculty are ASE Certified and take the time to stay up to date with the latest industry technology by attending the necessary ongoing automotive training. This training, coupled with the automotive tools and computer diagnostic equipment make this a great place for fixed right the first time repairs to your modern vehicle. These repairs are backed by 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Smog/Emissions Testing||Timing Belts||Tire Sales/Repair|
|Car Delivery||Car Pickup/Dropoff||Car Wash||Child Friendly|
|Coffee||Early Bird Dropoff||Financing||Free Multi-Point Safety Inspection|
|Gas/Diesel||Heated Waiting Room||Loaner Car||Military Discount|
|Parts/Accessories||Rental Car||Senior Discount||Service Guarantee|
|Warranty Accepted||Wireless Internet|
Customer Reviews 32 verified reviews (33 total)32 Sort by: Date |
Hayes went above and beyond to get new tires on my wife's car. She is a brand new mom to our baby daughter and getting out of the house isn't easy. Hayes offered to come pick up her car and bring it back when done. She was so happy not to have to go to the shop and wait for the tires to be changed. We have never received better service! Hayes cares about their customers and we will always go there.
You guys are friendly and professional. I was able to arrange for a next day service on a brake job. I was advised what needed to be done with genuine honesty. My Trooper was looked over thoroughly and not only were my brakes fixed but a pesky problem with my Fog Lights was finally fixed. Excellent experience.
I've been a customer of Hayes Automotive since 2008. In that time, I've had them work on my '89 Cherokee, my '87 Bronco, my '97 Escort, and, as a tow truck driver, had referred many other customers to them.
Last night, I was driving my '79 G30 Mobile Traveler that I recently bought to Boulder to show it off to a buddy of mine and it overheated on HWY 119. I had it towed back to Hayes by Reliable Towing (review soon to come) and dropped there overnight. Since I had no way to get home at the time, I needed to be there in the morning to fill out the paperwork to get it fixed, and I work in Longmont anyway, I decided to just sleep in my RV.
As I was filling out the drop box envelope in the morning before they opened for business, the manager came outside and told me that "we're not the shop for you", and that I should "find another shop" - after telling me that they could do the work and have it done by Friday.
Even better, he had called the police on me, apparently for not looking like I have enough money. They showed up, apologized for the manager's behavior, and said "that's messed up, sorry you had to deal with that", then left.
To treat anyone, especially a return customer, like that is inexcusable.
I went to Hayes whenever I needed a mechanic for six years, and then got treated like dog crap on the bottom of the manager's shoe to be scraped off - turned away, money in hand, because I appeared poor. I had to drive my RV to another shop with no coolant in my engine and risk cracking my block after having paid $244 to get towed to their shop.
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