Haven Auto Repair

✓ RepairPal Certified
mehrdad321@havenautorepair.com
9285 9th St
Rancho Cucamonga, CA 91730 USA
View map and get directions
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
17:00
http://purl.org/goodrelations/v1#Saturday
CLOSED
CLOSED
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 5:00pm
Call now:
(909) 303-9435
95 Verified Reviews

Auto Repair Experience

  • Mehrdad Avar, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Master Auto Technicians
  • 69 Years of Car Repair Experience
RepairPal Scorecard

Haven Auto Repair was established in 1989 by Mehrdad Avar and has been serving the Rancho Cucamonga community every since. Mehrdad has assembled a team of automotive technicians who value professionalism and quality automotive repair. This team is capable of performing repairs on your modern vehicle ranging from minor and mechanical repairs, to California Smog Inspections, to computer diagnosis and repairs, to tires and wheel alignments. The work performed here is backed up by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Mehrdad Avar, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 3 ASE Master Auto Technicians
  • 69 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • NAPA
  • iATN

Message from the Shop

Haven Auto Repair has been providing quality car care in Rancho Cucamonga, CA since 1992. Haven Auto Repair is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Rancho Cucamonga, Ontario, Fontana,Upland, and surrounding areas.

The quality ASE (automotive service excellence)certified technicians at Haven Auto Repair employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Here at Haven Auto Repair we are known for providing great customer service and the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customers vehicle as if it were our own.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

95 Verified Reviews
by - Verified Customer October 18, 2016

Very satisfied with the service and would go back again.

by - Verified Customer October 15, 2016

Great customer service and they were honest about the diagnostics.

by - Verified Customer October 04, 2016

Very friendly and professional shop. I would not hesitate to use them again.

by - Verified Customer October 03, 2016

Great service

by - Verified Customer September 30, 2016

I had a good experience I think the prices are a little high.

Show more reviews
by September 24, 2016

Very friendly staff that did a great job. They also washed my car for free.

by - Verified Customer September 24, 2016

Friendly, accurate, fast.

by - Verified Customer August 31, 2016

Outstanding customer service along with transparent mechanical recommendations.

by - Verified Customer August 29, 2016

Going there for the first time, the owner and receptionist were friendly and informative

by - Verified Customer August 29, 2016

Everybody was extremely friendly and helpful. I was given straight forward information and I didn't feel like I was being haggled or taken advantage of, which is something I have felt at other auto repair facilities.

Show more reviews
by - Verified Customer August 27, 2016

Friendly, clean and professional

by - Verified Customer August 25, 2016

Thorough, friendly and convenient.

by - Verified Customer August 25, 2016

Amazing customer service

by - Verified Customer August 24, 2016

Professional, caring, and thorough. It was our first visit and it felt as if we had been a long time friend.

by - Verified Customer August 19, 2016

The front office is very knowledgeable and the staff are well trained. They have taken care of us for about 10 years. We trust Haven Auto.

Show more reviews
by - Verified Customer August 18, 2016

It was great, the quote and work done on my car were both right on target. The staff were polite, professional and attentive.

by - Verified Customer August 18, 2016

Very pleased

by - Verified Customer August 13, 2016

Awesome!

by - Verified Customer August 12, 2016

Quick, efficient quality work.

by - Verified Customer August 11, 2016

The service was great and reasonably priced. Everyone at the shop went out of their way to make this trip a good experience. No place anywhere has treated me any better than Haven Auto Repair,

Show more reviews
by - Verified Customer August 11, 2016

Had a problem with my Corvette heating system,you got to the problem in two days

by - Verified Customer August 11, 2016

Incredibly helpful and incredibly informative. The shop is willing to reach out to customers and ensure their well being and gives good customer service. I would recommend and do recommend to everyone.

by - Verified Customer August 11, 2016

Very Friendly, excellent customer service

by - Verified Customer August 10, 2016

Everything was awesome I called ahead of time I was in a hurry because I had to work they had paper work ready for me, limo ready to take me back to work, texted me photos with results called for approval when work was done they told me to call when I was ready limo picked me up on time, arrived there all I had to do was sign for my paperwork pay and I was off, they even washed my car, staff is awesome and them make you feel Iike family

by - Verified Customer August 09, 2016

They go by strict book time, one item on repair was to replace a fuel filter on a 2004 ford truck. $5.00 for the part 1 hour book time & @ $100. I'm sure it took less than 15 minutes. So including tax it was $115 to install it. I'll never use this shop again. Then they told me they had rotated my tires and asked me if that was OK they did that. It was not something I requested and they charge me $35 for that. Also I was charged 5 hours book time and I picked my truck 3 hours later .Ridiculous

Show more reviews
by - Verified Customer August 08, 2016

Cared about me as a customer and took care of my car.

by - Verified Customer August 06, 2016

I was very pleased with the work

by August 05, 2016

Wonderful people... Great service!

by - Verified Customer August 04, 2016

My Ford Taurus had the 90,000 mi service. Technicians alway do great work and my car was finished timely.

by - Verified Customer July 20, 2016

I got ripped off

Reply from Haven Auto Repair – by Haven9285 August 11, 2016

Mr. Cheema,
We have not done any repair nor service on your 2007 Acura RDX. We ran tests and shared with you the malfunction codes from your vehicle's own computer. As far as purchasing the catalytic converter on Ebay, they are very cheap. Please make sure they are legal in state of California. I understand your concern about our price. You mentioned that you own a couple 7-Eleven stores. It would not be fair to you if someone questioned why 2-liter sodas in your store are very expensive when they are much cheaper at the 99 Cent Stores. Mr. Cheema, you have your customers, they have theirs. A 99 Cent Store customer has every right to go buy his soda from where were he wishes (as you got your parts from ebay )but he has no right to come to your business and claim "I GOT RIPPED OFF."
God Bless,
Mehrdad Avar

Show more reviews
by - Verified Customer July 14, 2016

Great experience. Friendly service and my car was worked on by the best.

by - Verified Customer July 13, 2016

Love it

by - Verified Customer July 12, 2016

Very good customer service. They definitely try to sell more repairs but they were things I was aware of, they didn't make stuff up.

by - Verified Customer July 11, 2016

I will never go anywhere else. I will refer everyone I know to Haven Auto Repair.

by - Verified Customer July 11, 2016

polite honest and amazing work

Show more reviews
by - Verified Customer July 08, 2016

Dropped my car off for an oil change. Received a call suggesting brakes were needed (seemed reasonable based off mileage since last brakes). We able to fix everything same day.

by - Verified Customer July 05, 2016

All of the personnel were very friendly and helpful. The repair was completed in a timely manner, and it was professionally completed.

by - Verified Customer June 30, 2016

Merhdad an extremely kind & helpful, kept me informed about status of car repair every step of the way. A pleasant surprise a very nice loaner car made available to me while car repairs underway. Front desk assistant Lauren also an above average assistant. She spoke with utmost professionalism, always returned my calls within same day. Even mechanics kind, informative, and professional. Shop in lobby & work area cleaner than some doctor offices I've been to. Very fair pricing for quality work this shop has to offer. My sister's boyfriend came to shop with me - a very particular car buff for many years - told me if he ever needs car work done - he will definitely bring his vehicles to this shop. Extremely very very satisfied with my experience at Haven Auto Repair. :) :)

by - Verified Customer June 29, 2016

great customer service. thorough inspection that saved me money in the end. always kept me posted on the status of my car.

by - Verified Customer June 29, 2016

Great customer service, very friendly and personable staff

Show more reviews
by - Verified Customer June 29, 2016

Good and fair analysis. Work done quickly and professionally. Pricing was fair.

by - Verified Customer June 29, 2016

Very nice and professional people, but I think they are on a pricey side.

by - Verified Customer June 24, 2016

Merdhad was awesome as was the girl at the front desk. They were both extremely friendly and accommodating. Shop was ridiculously busy--- literally like the DmV, which kinda tells me they do superior work.

by - Verified Customer June 21, 2016

Excellent work done. Outstanding customer service.

by - Verified Customer June 10, 2016

It was a great experience.

Show more reviews
by - Verified Customer June 09, 2016

Best customer service I've seen in the auto industry anywhere. Quality people, quality parts, outstanding work

by - Verified Customer June 08, 2016

Great people

by - Verified Customer June 07, 2016

To charge extra for synthetic oil when the automobile does not take synthetic oil is very odd!!!

by - Verified Customer May 26, 2016

I had an oil change done and tires rotated. I was able to get a little bit of a discount for they had a coupon on their website that you can use. The staff was very friendly and car was done on a timely matter. They really took good care of you..

by - Verified Customer May 26, 2016

You guys are great!

Show more reviews
by - Verified Customer May 23, 2016

Very friendly, professional and kind.

by - Verified Customer May 14, 2016

Great service . Extremely nice & helpful staff .good price . All around the best services I have ever received at a automotive repair shop .

by - Verified Customer May 07, 2016

It was a great experience.

by - Verified Customer May 07, 2016

Very friendly and I felt like they really cared. I had to take my car back yesterday for the same problem I hope they can find the problem and truly fix it this time. I have had it there three times now.

by - Verified Customer May 06, 2016

This shop is not like any other. The waiting area is comfortable and inviting as if you were sitting in a friend's living room. They offer cookies and coffee while you wait and interact with you! I took advantage of the in-house financing when it came to paying my bill. My car rides much nicer now and I have peace of mind that my kids are safe when we drive. I will definitely be loyal to Haven Auto Repair!

Show more reviews
by - Verified Customer May 05, 2016

My experience with Haven Auto is the same as always, fabulous. This has been my mechanic shop for 25 years and I have recommended untold friends and family members for their services.

by - Verified Customer May 05, 2016

Good shop.

by - Verified Customer May 04, 2016

Awesome overall experience from beginning to end.

by - Verified Customer April 30, 2016

I have ALWAYS found Haven Auto to be the best in servicing my autos. I trust them in their recommendations of work that needs to be performed and at the same time, their service is great and pricing fair. I've been coming to Haven for over 10 years and I tell all my friends that I will never go anywhere else. When you find the best, you drive by the rest.

by - Verified Customer April 27, 2016

The customer service was excellent.

Show more reviews
by - Verified Customer April 25, 2016

I went to Haven Auto Repair to have a car that I was considering purchasing checked over. The owner and staff were extremely courteous, helpful, and honest. The issues with the car were explained clearly.

by April 23, 2016

The staff was very knowledgeable and friendly. The owner is very fair with prices and is very personable. I have received great service at Haven Auto repair.

by - Verified Customer April 20, 2016

Work was well done.

by - Verified Customer April 20, 2016

Like always, fast with the service and friendly.

by - Verified Customer April 16, 2016

Good service.

Show more reviews
by - Verified Customer April 15, 2016

Very friendly staff, along with honest mechanics.

by - Verified Customer May 03, 2014

Quality work at reasonable prices.

by - Verified Customer May 03, 2014

Their communication with me about my car was excellent. Their service on my car was great, and my oil leak is now fixed.

by - Verified Customer May 03, 2014

Shoddy quality of work caused oil to leak all over my driveway and all over my engine, etc. Very high cost for services performed. Not at all satisfied.

by - Verified Customer April 30, 2014

I received excellent customer communication and continuous positive interaction

Show more reviews
by - Verified Customer April 29, 2014

Good, quick service. Friendly staff. Staff are helpful and explain problems/issues clearly and work to provide cost effective solutions.

by April 29, 2014

The charges for services are extremely expensive. Not affordable at all. You can elect to get a payment plan but who really wants to be locked into another bill?

by - Verified Customer April 28, 2014

Haven Auto has always been honest in their dealings with me and they are reliable and fair.

by - Verified Customer April 26, 2014

Great service, very clean and great customer service.

by - Verified Customer April 25, 2014

Great quality service.

Show more reviews
by - Verified Customer April 24, 2014

I was recommended at this wonderful establishment by my boyfriend. I've been coming here ever since. The service is impeccable and they treat everyone with high respect. I love their work and it's worth the price. They will never do you wrong!

by - Verified Customer April 21, 2014

The owner is awesome!

by - Verified Customer April 15, 2014

I felt well cared for, I wasn't talked down to there and was only provided the work that was needed.

by - Verified Customer April 14, 2014

My vehicle was diagnosed and they fixed a problem with my air conditioner that no ones else could fix.

by - Verified Customer April 03, 2014

They did not make me feel bad when I had to bring the car back.

Show more reviews
by April 02, 2014

Although I do like their treatment of their customers, I did not like what happened my last visit; I asked for an estimate on some services, I believe the owner told me the time of the labor was 2.18hrs I replied 2.81 (which is reversing the 1 and the 8) he remained silent and let me just say 2.81 when he just told me a different figure.

by - Verified Customer March 31, 2014

They were great!!!!

by - Verified Customer March 25, 2014

Amazing service, work and reasonable prices.

by - Verified Customer March 22, 2014

I work was done to my satisfaction. The staff is always friendly and helpful.

by - Verified Customer March 20, 2014

The customer service is excellent here and my car is always doing extremely well after it has been repaired.

Show more reviews
by - Verified Customer March 05, 2014

Everyone here is so pleasant and friendly. Not to mention they get the work done.

by - Verified Customer March 03, 2014

Good service. Clean and inviting waiting area, and also they provided a loaner car while my car was being serviced.

by - Verified Customer February 22, 2014

Haven Auto Repair is an extremely friendly, honest, and trustworthy garage. Their loaner program is especially convenient.

by - Verified Customer February 21, 2014

The quality of the work was excellent. Very friendly and they take the time to explain what is wrong and how they will fix it.

by February 19, 2014

Super high quotes and prices.

Show more reviews
by - Verified Customer February 18, 2014

They seem to be honest.

by - Verified Customer February 17, 2014

The last time I went to haven auto repair I was charged a lot of money for a minor repair which I had it done at a different place way cheaper. Also the part that needed to be repaired that I was told from a mechanic at Haven Auto, was not the problem in my car as I was told. Another mechanic from different shop was able to fix my car and found the right problem

by - Verified Customer February 13, 2014

They said they were "really sure" that the repair they recommended would fix the issue that I brought my car in for.I paid over 250.00 and It did not. I went home and researched the internet and fixed it myself for 43.00.

by - Verified Customer January 29, 2014

Excellent service.

by - Verified Customer January 24, 2014

Haven Auto Repair charged me $200 to diagnose a problem with my Toyota truck. I told them that for the same diagnoses, Crown Toyota (a Toyota dealership) would charge half the price for the same diagnosis. I asked them if they could at least match the dealership's price and was told no so Haven Auto Repair lost my business of doing the needed repair job. If they would have matched the dealerships price, I would have definitely given them the business. In my opinion, a mom and pop shop should never go up against the big boys (dealerships) charging equal or more. They should always undercut the dealership's price. If not, what would be the point in given the business? At a dealership, you know you're getting all genuine Toyota parts, mechanics that work on nothing but Toyotas everyday, all day + they have the big bucks in case something goes wrong. How arrogant of Haven Auto Repair.

Show more reviews
Map
Get Directions to Haven Auto Repair
RepairPal Certified
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners