2013 Chrysler 300 Question: Has anyone had problem with their heated seats on the drivers side?

I've only had my car for two weeks and my drivers side heated seats are trying to roast me from time to time. I took it back to the dealer and I'm yet waiting to hear what the problem is. Hopefully they won't try to charge me especially since I've only had the car for two weeks. Should I go to Chrysler's web site to report this as well?