They called every step of the way to make sure I was okay with the progression of the repair and they constantly updated the price of the repairs. It's a really good shop. I like it a lot.
I feel like they are a fair and honest group of individuals and I trust my car with them completely.
He does excellent work at a reasonable price. He is very friendly, very courteous, and I will go back when I need something done.
We were on vacation and we had a challenge. We didn't know the area, and they were recommended by someone who worked at a restaurant. They were fast and kind. The receptionist is great and got us back to our vacation quickly. It was a pleasant experience all around.
I've trusted them for the entire time I've been in Kentucky. They can repair just about anything you can think of. They have great deals on tires and everything.
could not find the root cause of some problems that I was having, and after trying and fixing some things, although they might be needed, still did not fix the reason that I brought the automobile in for in the first place
Verify that the parts are accurate and you're paying the right price for the parts because the price was about four or five hundred more than what they told me it would be until I called them out on it.
Doing business at Harlan is a great, friendly, hometown experience and it's refreshing to be able to do business with the mechanics who are working on your car. I would highly recommend Harlan Automotive.
Great work, fair price, friendly owner and employees
Excellent service and great care.
Great people, great service, great knowledge, great quality...all at a respectable price, you couldn't ask for more.
They estimated my total at $350-400 but ended up costing nearly $700! I was not intending to spend that much but felt I had no choice once they had it in there and working on it already.
The lady at the front desk was extremely rude. I walked into the office and she did not acknowledge that I was there. She picked up the office phone called and talked to a customer, then picked up her cell phone. Finally after she was finished with her phone calls she asked how could she help me. I feel like she could have handled me, the customer, better than she did!
Trusting an automotive center is very hard but after using Harlan Automotive I not only trust them but respect the hard work to make things right all the time