Great place for auto service. Nice, honest people. Never a problem. What more can you ask for.
They did it right and on time. Price was very good.
Friendly and professional service. Less expensive then quoted by the 'brands' car dealership/service department.
First time we had a need to visit this auto repair shop. Office manager was very polite and efficient. Our car repair was done on time and just as they had quoted. Very clean shop and all the employees were friendly. They gave our car a safety inspection which included brakes, tires and hoses. They even added juice to the windshield washer container. The inspection was free of charge. A nice touch and no high pressure selling here. They go over all work done on your car. Will recommend them to anyone needing auto repairs.
Very professional and courteous. Would recommend.
Happy Wallet did a really good job, finding out what was the problem with my car and fixing it. I'm a female, so it was important that they explained what was done. And also giving me advice of what else needs to be done. I recommend Happy Wallet for anyone for their services.
I loved being able to schedule my appointment online. It was easy and efficient. When entering the facility I was greeted with a friendly smile and hello. The waiting room is comfortable and offers free coffee or water. The work was completed in a timely manner and my car was waiting for me right outside the front door- what service!
First time customer, will be back.
Second visit to Happy Wallet. Had a squeaky brake problem after complete brake job on my Lexus at another garage. This garage could not resolve the problem. Happy Wallet took on the challenge and it is now perfect. I'll be back.
Excellent. Will use them again soon.
All in all a good experience. The prices were very fair and the work was completed as scheduled. Would definitely return for the next repair I need completed.
Always excellent service. I appreciate the respect and honesty of Jim Washburn.
Never witnessed an auto repair shop that cared as much for their customer.
Happy Wallet Quality Auto Service is always good!
I'm very satisfied with the entire operation at Happy Wallet. They are clear and concise when explaining the plan for your repair. A professional approach in every way.
I'm impressed easily, but Happy Wallet really does rock. Impressed with the website and so easy to use. Janet was awesome, what great folks.
I found Happy Wallet and George my Mechanic (he is now) to be a breath of fresh air in a rather cold, depressing area of owning an automobile. Although I dreaded getting my car repaired, at least I finally found a fair and decent place to get the work done. The work I had done was extensive (timing belt, water pump, seals, belts, battery... in other words the works) and it was done in a timely manner. I am a licenced aircraft mechanic and I am very aware of what it is to do a job correctly. I also know when I m being hoodwinked. All the work was done right and fairly. I had to go back several weeks later for an electrical problem that kept my car from starting, just did not have the time to fix it. George took the time to isolate the problem which was no easy task, a wire under the fuse panel had an internal break in the wiring. It has started everyday since. I do not write many reviews, but I felt so elated with the work I had done at Happy Wallet I had to let you know. Go there you will not be disappointed.
Excellent repair work. The only issue I have is that there was grease on the inside door handle and on the floor of the drivers side.
Happy Wallet knows about cars. Mine is a Volvo.
Just checked previous work. Set my mind at ease.
My experience with the shop was good.
Work and price was done as explained.
Excellent service extremely competent.
Very nice waiting facility!
The best customer service I have ever experienced while having my car repaired.
Happy Wallet recommended less work than previously recommended by the dealer and with less pressure, so I believe that the work was truly needed. The car was ready when promised and the price was as quoted.
The car is an older model so I understood that it takes longer to get parts.
Just can't praise them enough!! Every staff member is extremely knowledgeable. Couldn't be happier with all the work they have performed for me.. love it!
It was great, but I think they could do better on the cost for labor.
Very courteous and prompt service.
Outstanding performance! Fair price, on time, very courteous staff. Will continue taking my car to Happy Wallet, in fact, took several business cards to give to friends with my recommendation.
Very pleased to find a local garage like this.
Great job. They found areas of concern and didn't hesitate to show me in person when I questioned it. I have a mechanical background and did question a problem they found. They had no trouble providing proof and they were spot on. Thanks for being so thorough and honest.
Excellent customer service.
Hard to find an honest and fair repair shop...this one is both. I will stay with them for all my repairs.
They ran a diagnostic test on my car found out what the problem was , consulted with me and proceeded to complete the repair.very happy with the service and the repair.
Not fair treatment when I first got there.
Very helpful, so much so that we started bringing other cars. Thanks Janet!!
Too many promises as to when work would be done because of mis-communications with parts suppliers.
I received a professional service. Everything was explained in a clear matter. The work was done within the time and cost agreed upon. I will be taking my car to this place for future services.
decent price, superb customer service,fast!!
They explained to me why the repairs were so expensive. They also explained to me about the problem of getting the necessary part. I was pleased about their explanation.
Very happy with the service at the shop.
The only issue I have with the service done last was that I brought the car in for an oil change and I had a free oil change coupon and when I picked up our car I had to pay for a tire rotation when I didn't ask for one. Furthermore, I have new tires from Walmart where I also bought lifetime tire balance and rotation for free. It was only $21.00 but sometimes it's the principle that matters more ...
Highly recommend Happy Wallet Auto Repair. Very accommodating and fair on prices.
Very good that why I go back time after time
Completely satisfied, will recommend to friends and family.
So accommodating! Will recommend to anyone in need of repairs!
Happy with work.
Love Happy Wallet! Janet was great! Thank you all!
We were given an appointment the next day after I called, and it's busy season here in Naples, FL!
work was done right and on time
Excellent service. They were able to fit me in on Saturday, repaired the flat and were very professional and courteous.
Took the vehicle on time and repaired on time.
My car was ready before the promised time and cost a little less than the original quote.
Customer Service was above 10 star quality.
I really appreciate the technicians going to great efforts to fix a difficult problem. The manager is very good.
Very honest. Highly recommended.
Quick inspection; clear estimate; next day appointment, done half day, drove home & picked up, all nice people, fine impression.
the quality of workmanship was proficient! The price was similar to the dealership and higher than quoted due to unexpected complications.?
Janet is a very nice lady! So far so good with the repairs on my vehicle. The shop seems honest and fair.
I think they're very good but also very expensive.
My car had a serious problem. Happy Wallet personnel suggested that I sell the car, instead of trying to convince me to fix it. Fixing would cost more than the market price for that car. Honesty is priceless.
Professional and pleasant to deal with. Will be a shop I will deal with again.
Perfectly a pleasant experience. Highly recommended and I will return.
Good job. Good people.
A little expensive, but good work.
We dropped off our car with several problems one was fixed the other was not. TPMS light was on so I said I wanted it fixed. Picked up the car and the light was not fixed. Was told we would have to pay $49.99 for a second diagnostic test. We would have to schedule another trip in. Very unhappy with the service that we received.
Happy Wallet was great. They helped me throughout my fix and I appreciate their shop greatly. I will have another car for them in a couple of months.
Very friendly staff and Jim is simply the best mechanic. He won't do work unless it's necessary.
Very nice people. Only issue was a belt that was replaced that had be tightened or adjusted now twice since original repair. But I would go back. Love the name!
I always get good service at Happy Wallet Auto Repair. Just purchased a classic Mustang that I'm going to have Jim work on!
I was very pleased with the whole experience from the first phone call to schedule an appointment to completion of the work done on the car. I will return for any and all future work on my car.
I was really happy with the service. Price in the estimate was exactly what I paid. I got my car back earlier then expected and was updated on what was done. I will be back.
Good first time experience.
I just love the whole team, especially Gloria.
I have been going here for several years now. They are always respectful and spot on. A pleasure to deal with.
Happy Wallet always does everything in a timely fashion and never shorts you on quality. They explain everything to you whenever you have questions and go the extra mile to explain everything to you even when you decide not to ask. A very quality shop, one of the best in Naples and one I will always go to.
GREAT SERVICE. WILL RECOMMEND TO EVERYONE. FROM COUNTER, GLORIA TO MECHANIC/OWNER JIM.
Very Nice Experience.
As discussed, my car was returned a mess. The interior was dirty and the tires and wheels were dirty. The lights were turned off. The steering wheel and seat adjustment was changed. It took several cleanings to get the new tires clean and black and to get the grease and grim off of the wheels. I've offered to have a discussion with the owner to discuss improvements on the back end of the value stream. I very much like to have our cars serviced at Happy Wallet and I always recommend Happy Wallet to others, but there are a few steps in the overall service process, which need to be improved.
Thank you, Rod Baxter 239.250.5959
Very professional, thorough and courteous. Excellent work!
Excellent customer service, and great job with the repair our car needed.
Very good thank you!
Very friendly and knowledgable.
The shop receptionist was friendly and informative. The shop personal correctly evaluated the problem and implemented the correct solution.
Called shop on Friday morning sharing unexplained water was rapidly dripping from beneath the car. Was asked to bring car ASAP.
Radiator and fan cracked and needed replaced.
Called various places for appropriate parts, prices and delivery times. Parts to be delivered that day and morning of following day. Thought would have car ready by following afternoon if all went as planned. Arrangements made for car rental.
Returned following afternoon after receiving call car ready.
Indeed it was.............and continues to be problem free once again.........
Once again, thousands of kudos to Jim and Janet for 'making it happen'..........AGAIN!!!
Gloria was very informative and professional.
If my auto needs repairs. I will ONLY go back to Happy Wallet.
I have always been more than pleased with service from Happy Wallet. Even before Jim had this. He and his staff are honest and hard working. Many stars to them.
Courteous, kind and efficient.
A fair place to take your car. Good work.
This place is the best place to get your car fixed. The prices are fair and the customer service worker Gloria is the best. She's very respectful and I love her attitude. She always willing to help you and find you the best technician for your car, this place is awesome!
Fast, professional service.
Good folks. I recommend.
This place was recommended to me by a friend and is very nice and has very helpful people working here.The girl behind the front desk was amazing and helped me fix a car key. She went above and beyond. Sorry I forgot her name.
Great service with smiles.
Pretty good. The receptionist is Awesome and Wonderful!
Towed my truck to the shop late Thursday evening. Picked up my truck at 5 on Friday(the next day). Got me back on the road where I need to be!!!!
Excellent in all categories of Vehicle Maintenance. Dependable, Honest, Trustworthy!!!
Great customer service and great job fixing my car.
Friendly customer service
Everything done properly and at the estimated price.
Great customer service, great work on my car.
Great price and knowledgeable staff.
Everyone at the shop was extremely knowledgeable, professional and genuinely want to help and do the right thing.
Great service, very professional, good with follow up. Knowledgeable and familiar with Mercedes and much less expensive than the dealership. Happy, happy, happy!
Always. happy with the service I receive!
We love happy wallet! Always honest and quality work!
I'm always able to get in when needed and even dropped off at my work
Car still has one of the problems it went in with . I was told to drive it a while and the computer ( MAY ) reset.
Friendly service, fair price, but quality and attention to detail is not the best.
The people are very knowledgeable and friendly.
Happy wallet has the best service we have ever had.
It was great.
You folks squeezed me in as a walk in appointment and diagnosed a problem with my car which resulted in me going back to the dealership (where the problem began) and having them repair my car at no charge. I would have never discovered the mistake they made without it being caught by your mechanics. I more than appreciated the help I received and I will return to Happy Wallet for my future car repairs and maintenance. Thanks again.
They do very good work and I will continue to go there.
They did good work, they are close to where I work and I love the work they do.
I was happy with what they did, and they did very good work.
Very informative, accurate, and they did good work. That's why I would recommend them.
I am satisfied with them.
The people there were very friendly, they explained exactly what they would do and what is wrong with it and how much it would cost. My brother-in-law recommended them. I am satisfied with their service one hundred percent and I would go back to them again. I got four new tires there, and they got it done on time.
I am satisfied with the service and they are very good at what they do.
I thought their prices were reasonable and they were very professional.
They do good work and I am very satisfied with their service. They call me on time and they get the work done quickly.
They are very good, they do a good job. They are fair and they don't do any extra work that isn't needed.
I was happy with the service and their prices. I think that they are honest, they are quick and very efficient.
They are great mechanics. I have been using them for years, sending ten or fifteen customers to them. Great mechanics, great service. Everything is great.
Everything is always done right. They are good, personable and they never try to screw you over. They are the most trustworthy people I have ever met.
They know what they are doing, they are honest and their prices seem to be very fair.
They just do good work and I like how he does the work and doesn't take advantage of me. I have things needed to be done, and he tells me what needs to be done and I appreciate that. They just do good work, friendly, trustworthy, and honest.
I went in there without an appointment and they were able to squeeze me in. They fixed the problem, and I left happy.
I think that they are the best repair garage in town. I think they are the most honest people that I have ever dealt with. Their prices are very fair.
I have always had good service. The best service and the price is very good.
They were really nice, friendly and they did a good job on my car.
The previous service has been flawless, they found certain difficulties that others couldn't and like their name Happy Wallet their prices are reasonable. I brought in my 1975 convertible and another outfit could not repair the high speed on the blower, even after removing the entire dash board at a high cost. The other people didn't bother to turn it on to see if it worked. Happy Wallet knew there were two fuses that led to the blower and the one to the high speed had blown up. After paying three to four hundred dollars to the other outfit, I believe my charge from them amounted to fifteen dollars. They know what they are doing and they don't rip you off.
He has good prices and does good work. Good location.
I am very happy with the service there. They are reasonably priced, and they do a good job.
They are very good. They have good prices, they do very good work and they were recommended to me by my employer.
I feel that they work very quickly and speak so I can understand, they don't talk shop, they explain things that go together. They explain things well, not complicated.