✓ RepairPal Certified
8814 E Sprague Ave
Spokane, WA 99212
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Mon - Fri:7:30am to 5:30pm
Call now:
(509) 412-3693

Auto Repair Experience

  • Becky Mangis, Manager
  • 2 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience
  • Hallmark Suzuki


Don't let the name fool you, this is a full service repair facility that works on many makes and models. Their recent customers described this shop to us as "friendly", "accommodating", "professional", "excellent", and "knowledgeable". Technicians at this RepairPal certified shop are very experienced, well trained, and have at their disposal the tools and diagnostic tools necessary to perform repairs ranging from minor and major mechanical repairs as well as your scheduled maintenance needs. A local shuttle service, rental cars, early bird vehicle drop-off, and a waiting area with WiFi access are available for your convenience.


Auto Repair Experience

  • Becky Mangis, Manager
  • 2 Auto Repair Mechanics on Staff
  • 35 Years of Car Repair Experience


  • AC/Heating
  • Check Engine Light
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts


  • Early Bird Dropoff
  • Rental Car
  • Service Guarantee
  • Shuttle
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen

Message from the Shop

Hallmark Suzuki of Spokane is the best choice for you when it comes to getting your car serviced and maintained by ASE certified Technicians. Stop by our ASE certified Service Department right behind our showroom.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

33 Verified Reviews

Customer Reviews

Verified CustomerJune 17, 2015

They're very good because they're gentle and very very accommodating. Well I just wish they would keep making more Suzukis.

Verified CustomerJune 17, 2015

Good service.

Verified CustomerJune 12, 2015

I just get good service when I go over there. They check it out with you. They service the car and I've never had any trouble with anything they've done. Also the personnel there are really good.

Verified CustomerJune 08, 2015

They do good work, and they are very honest people.

Verified CustomerJune 05, 2015

Fun, easy, and stress free experience from start to finish. They did what they said they were going to do, when they said they would. Very friendly customer service. Family type environment. We Will be shopping for another vehicle next year. We will definitely be giving them our business.

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Verified CustomerMay 29, 2015

I took my vehicle in for an inspection on my brakes because of a noise I hear every time i press on the brakes and mechanic manager said she drove it and didn't hear any noise. It is still making noise. Made this noise since I bought the car. They did a great job on oil change but when I was going down the freeway home my check engine light came on and car died and quit running while I was doing 70 mph down freeway. It hasnt ran right since I brought it to Hallmark Suzuki. It cuts out and loses power driving it some days. It ran perfect before I brought it there. So this is why I wouldn't recommend them to anyone else.

Verified CustomerMay 28, 2015

Well it was good but not super. That's just my opinion.

Verified CustomerMay 26, 2015

They were timely and got the job done.

May 21, 2015

We were promised things that would be fixed on one of the two vehicles we purchased...took it to service they fixed a few things did not complete the list of items that were to be fixed...took it in a second time (we live in Hayden) they fixed a couple more things...still did not fix everything...

Verified CustomerMay 20, 2015

Honest, timely, clean, friendly.

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May 19, 2015

Every time I had my car there, they've done a good job and they're friendly. I just don't have to have my car serviced to often.

Verified CustomerMay 13, 2015

I have had a wonderful experience with the sales team. Not so wonderful with the repair shop.

Verified CustomerMay 11, 2015

They are a good company, the people are very friendly and I really like them.

Verified CustomerApril 22, 2015

Did what they said. I was treated fairly.

Verified CustomerApril 09, 2015

They treat me well, they know who I am and they do what they can to help me out.

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Verified CustomerApril 07, 2015

Suzuki always does a great job for me!

Verified CustomerApril 06, 2015

I am pleased in general with their service, the cost is reasonable and they get me in quickly without making me wait a long time.

Verified CustomerApril 02, 2015

Good service.

Verified CustomerMarch 31, 2015

Good service.

Verified CustomerMarch 26, 2015

They always do exactly what they say they will and if there is more work needed they will let you know ahead of time. It is always easy to schedule an appointment.

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March 23, 2015

They do great work, they tell you when they have your car done and exactly what it will cost.

Verified CustomerMarch 23, 2015

They did great work.

Verified CustomerMarch 20, 2015

They do an excellent job!

Verified CustomerMarch 13, 2015

They have always done the work that is promised, and they always do the work correctly.

Verified CustomerMarch 10, 2015

Good service and nice people.

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Verified CustomerMarch 10, 2015

Everything was done as I asked and the staff was nice.

Verified CustomerMarch 09, 2015

I think they behave professionally and they went out of their way to provide excellent service.

Verified CustomerFebruary 23, 2015

Every one was very friendly and answered all of my questions.

Verified CustomerFebruary 18, 2015

Best car dealership I've ever been to.

January 30, 2015

Good customer service.

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January 28, 2015

They took good care of me.

Verified CustomerJanuary 28, 2015

Friendly & competent.

Verified CustomerJanuary 16, 2015

The service writer named Becky is ALWAYS friendly, knowledgeable, and seems to know why I'm in, as an example, this service there was also a safety recall she mentioned without being prompted. She is the best...period!

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