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Hallmark Suzuki

8814 E Sprague Ave, Spokane, WA 99212 Map & directions

Call Now: (509) 412-3693

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About Hallmark Suzuki

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability
77
Tools & Equipment
94
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Don't let the name fool you, this is a full service repair facility that works on many makes and models. Their recent customers described this shop to us as "friendly", "accommodating", "professional", "excellent", and "knowledgeable". Technicians at this RepairPal certified shop are very experienced, well trained, and have at their disposal the tools and diagnostic tools necessary to perform repairs ranging from minor and major mechanical repairs as well as your scheduled maintenance needs. A local shuttle service, rental cars, early bird vehicle drop-off, and a waiting area with WiFi access are available for your convenience.

Message from the Shop

Hallmark Suzuki of Spokane is the best choice for you when it comes to getting your car serviced and maintained by ASE certified Technicians. Stop by our ASE certified Service Department right behind our showroom.

Auto Makes We Service

Acura Audi Buick
Cadillac Chevrolet Chrysler
Dodge FIAT Ford
GMC Geo Honda
Hyundai Infiniti Isuzu
Jeep Kia Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen

Quality Affiliations

Specialties

AC/Heating Check Engine Light Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts

Amenities

Early Bird Dropoff Rental Car Service Guarantee Shuttle
Wireless Internet

Customer Reviews 33 verified reviews

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Hallmark Suzuki
Verified Customer
June 17, 2015
Hallmark Suzuki
Verified Customer
June 17, 2015

They're very good because they're gentle and very very accommodating. Well I just wish they would keep making more Suzukis.

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Hallmark Suzuki
Verified Customer
June 12, 2015

I just get good service when I go over there. They check it out with you. They service the car and I've never had any trouble with anything they've done. Also the personnel there are really good.

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Hallmark Suzuki
Verified Customer
June 08, 2015

They do good work, and they are very honest people.

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Hallmark Suzuki
Verified Customer
June 05, 2015

Fun, easy, and stress free experience from start to finish. They did what they said they were going to do, when they said they would. Very friendly customer service. Family type environment. We Will be shopping for another vehicle next year. We will definitely be giving them our business.

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Hallmark Suzuki
Verified Customer
May 29, 2015

I took my vehicle in for an inspection on my brakes because of a noise I hear every time i press on the brakes and mechanic manager said she drove it and didn't hear any noise. It is still making noise. Made this noise since I bought the car. They did a great job on oil change but when I was going down the freeway home my check engine light came on and car died and quit running while I was doing 70 mph down freeway. It hasnt ran right since I brought it to Hallmark Suzuki. It cuts out and loses power driving it some days. It ran perfect before I brought it there. So this is why I wouldn't recommend them to anyone else.

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Hallmark Suzuki
Verified Customer
May 28, 2015

Well it was good but not super. That's just my opinion.

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Hallmark Suzuki
Verified Customer
May 26, 2015

They were timely and got the job done.

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Hallmark Suzuki
Verified Customer
May 21, 2015

We were promised things that would be fixed on one of the two vehicles we purchased...took it to service they fixed a few things did not complete the list of items that were to be fixed...took it in a second time (we live in Hayden) they fixed a couple more things...still did not fix everything...

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Hallmark Suzuki
Verified Customer
May 20, 2015

Honest, timely, clean, friendly.

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Hallmark Suzuki
Verified Customer
May 19, 2015

Every time I had my car there, they've done a good job and they're friendly. I just don't have to have my car serviced to often.

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Hallmark Suzuki
Verified Customer
May 13, 2015

I have had a wonderful experience with the sales team. Not so wonderful with the repair shop.

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Hallmark Suzuki
Verified Customer
May 11, 2015

They are a good company, the people are very friendly and I really like them.

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Hallmark Suzuki
Verified Customer
April 22, 2015

Did what they said. I was treated fairly.

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Hallmark Suzuki
Verified Customer
April 09, 2015

They treat me well, they know who I am and they do what they can to help me out.

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Hallmark Suzuki
Verified Customer
April 07, 2015

Suzuki always does a great job for me!

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Hallmark Suzuki
Verified Customer
April 06, 2015

I am pleased in general with their service, the cost is reasonable and they get me in quickly without making me wait a long time.

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Hallmark Suzuki
Verified Customer
April 02, 2015
Hallmark Suzuki
Verified Customer
March 31, 2015
Hallmark Suzuki
Verified Customer
March 26, 2015

They always do exactly what they say they will and if there is more work needed they will let you know ahead of time. It is always easy to schedule an appointment.

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Hallmark Suzuki
Verified Customer
March 23, 2015

They did great work.

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Hallmark Suzuki
Verified Customer
March 23, 2015

They do great work, they tell you when they have your car done and exactly what it will cost.

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Hallmark Suzuki
Verified Customer
March 20, 2015

They do an excellent job!

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Hallmark Suzuki
Verified Customer
March 13, 2015

They have always done the work that is promised, and they always do the work correctly.

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Hallmark Suzuki
Verified Customer
March 10, 2015

Everything was done as I asked and the staff was nice.

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Hallmark Suzuki
Verified Customer
March 10, 2015

Good service and nice people.

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Hallmark Suzuki
Verified Customer
March 09, 2015

I think they behave professionally and they went out of their way to provide excellent service.

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Hallmark Suzuki
Verified Customer
February 23, 2015

Every one was very friendly and answered all of my questions.

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Hallmark Suzuki
Verified Customer
February 18, 2015

Best car dealership I've ever been to.

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Hallmark Suzuki
Verified Customer
January 30, 2015

Good customer service.

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Hallmark Suzuki
Verified Customer
January 28, 2015

They took good care of me.

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Hallmark Suzuki
Verified Customer
January 28, 2015

Friendly & competent.

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Hallmark Suzuki
Verified Customer
January 16, 2015

The service writer named Becky is ALWAYS friendly, knowledgeable, and seems to know why I'm in, as an example, this service there was also a safety recall she mentioned without being prompted. She is the best...period!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(509) 412-3693

Auto Repair Experience

  1. Becky Mangis, Manager
  2. 2 Auto Repair Mechanics on Staff
  3. 35 Years of Car Repair Experience