» » » Hall Automotive

Hall Automotive

11011 W North Ave, Wauwatosa, WI 53226 Map & directions

Call Now: (414) 312-5077

See more real customer reviews

About Hall Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
100
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Hall Automotive has been serving the the Wauwatosa community since 1926. What stood out during our review of this RepairPal Certified shop was the experience of the staff. This team combines for over 215 years of professional experience. This level of experience, coupled with the necessary automotive tools and computer diagnostic equipment make this location capable of repairs that range from minor and major mechanical repairs, to check engine light diagnosis and repair, to tires and wheel alignment, as well as your scheduled maintenance needs. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Recent customers describe this team as great people, knowledgeable, fair, and honest. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

At Hall, we are dedicated to providing professional customer service and automotive needs. Our qualified technicians are here to provide exceptional service in a timely manner. Whether your car needs engine repair, brake repair, or just an oil change, we are dedicated to maintaining your trust with quality service. We believe our customer's needs and satisfaction come first.

Hall Service Center is committed to maintaining excellence in order to meet and exceed our customer needs in auto service.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Mobile Repair Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair Transmission Repair Upholstery
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Early Bird Dropoff Free Inspection Gas/Diesel
Heated Waiting Room Loaner Car Rental Car Senior Discount
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 38 verified reviews

Sort by: Date | Helpful
Hall Automotive
Verified Customer
August 25, 2014

They are polite.

Flag This
Hall Automotive
Verified Customer
August 25, 2014

I've had my car in twice and they were never friendly and it seemed like I was putting them out.

Flag This
Hall Automotive
Verified Customer
August 25, 2014

Brian who dealt with me on a couple different occasions is awful. Don't want to subject anyone to him.

Flag This
Hall Automotive
Verified Customer
August 21, 2014

Excellent customer service.

Flag This
Hall Automotive
Verified Customer
August 21, 2014

Very good service & communication.

Flag This
Hall Automotive
Verified Customer
August 21, 2014

I drove to the dealer to get my keys fixed (due to recall) and was told the parts were wrong. They couldn't call me cause they didn't have my phone number, had been a previous customer. Waited over a month and no call. Called and told could come in for repair.

Flag This
Hall Automotive
Verified Customer
August 20, 2014

The work is solid and reliable. I find the company to be trustworthy.

Flag This
Hall Automotive
Verified Customer
August 20, 2014

I was not given an estimate before they did diagnositcs. I was not told there would be any charge for a warranty issue I brought the car in for.

Flag This
Hall Automotive
Verified Customer
August 14, 2014

I just recently recommended Hall Automotive to a friend for body work/repair after a deer accident. I have been a Hall customer since approximately 16 years, and continue to be Service department customer I have trust I the quality and thoroughness of the work. From Mike Davis at the front desk to Neil and Steve in the service area, as well as Kent and John in the Body shop department, . They are always professionals, thorough, detail-oriented, and accommodating. I always recommend them highly based on my experience.

Flag This
Hall Automotive
Verified Customer
August 14, 2014

I had good service done in a timely manner.

Flag This
Hall Automotive
Verified Customer
August 13, 2014

Each time I've been there, everyone I encountered was welcoming and helpful. The work has always been A-One.

Flag This
Hall Automotive
Verified Customer
August 11, 2014

Good service.

Flag This
Hall Automotive
Verified Customer
August 04, 2014

Service is good, online scheduling does not work. Limited hours (last appointment @ 4:00 and no Saturdays), difficult for people who work during the week to schedule quick, routine services.

Flag This
Hall Automotive
Verified Customer
August 01, 2014

No problems, nothing wrong.

Flag This
Hall Automotive
Verified Customer
August 01, 2014

Overall they do a pretty good job.

Flag This
Hall Automotive
Verified Customer
July 29, 2014

Good service. Very straight forward. High confidence level.

Flag This
Hall Automotive
Verified Customer
July 29, 2014

Everyone at Hall is always friendly, professional, thorough, and reasonable. What more could one ask?

Flag This
Hall Automotive
Verified Customer
July 25, 2014

Knowledgeable technician.

Flag This
Hall Automotive
Verified Customer
July 17, 2014

Fair, honest and timely.

Flag This
Hall Automotive
Verified Customer
July 03, 2014

Always honest and work is of excellent quality. A great group of folks to work with.

Flag This
Hall Automotive
Verified Customer
July 03, 2014

Everyone was so nice and was able to get me to work on time. :)

Flag This
Hall Automotive
Verified Customer
June 27, 2014

Great service.

Flag This
Hall Automotive
Verified Customer
June 26, 2014

Incredibly fast repairs and good price.

Flag This
Hall Automotive
Verified Customer
June 25, 2014

The body shop manager is awesome. :)

Flag This
Hall Automotive
Verified Customer
June 24, 2014

Awesome service.

Flag This
Hall Automotive
Verified Customer
June 24, 2014

The work is done correctly, quickly and is reasonably priced.

Flag This
Hall Automotive
Verified Customer
June 23, 2014

Great service. Friendly employees.

Flag This
Hall Automotive
Verified Customer
June 23, 2014

Quick service, reasonable pricing.

Flag This
Hall Automotive
Verified Customer
June 20, 2014

Great people, excellent service, good prices, great location.

Flag This
Hall Automotive
Verified Customer
June 20, 2014

Always going above and beyond. Doing the little things not asked.

Flag This
Hall Automotive
Verified Customer
June 19, 2014

Good service.

Flag This
Hall Automotive
Verified Customer
June 19, 2014

We are always able to get in for service on time and are treated respectfully.

Flag This
Hall Automotive
Verified Customer
June 17, 2014

First class service.

Flag This
Hall Automotive
Verified Customer
June 16, 2014

I have usually had good service from Hall's but had a bad experience this time. I was told it would take an hour as usual but when I followed up after 70 minutes, I was told that it would be 30 minutes more. Turned out that another customer's car gave them problems but they never came and told us about the delays - no communication at all until I followed up. There was no excuse for that. That poor woman ended up being there for 2 1/2 hours for an oil change instead on the one hour they promised her. They did give me the tire rotation for free after I complained. I will give them that - they stepped up finally.

Flag This
Hall Automotive
Verified Customer
June 12, 2014

Wait time is long and service is not always that great.

Flag This
Hall Automotive
Verified Customer
June 09, 2014

I was told I didn't need an appointment when I called. When I got there I was yelled at because I didn't have an appointment.

Flag This
Hall Automotive
Verified Customer
June 09, 2014

I took my vehicle in for an oil change. My vehicle requires extra oil, I was assured that the oil was added. A few weeks later the check engine light came on. I checked the oil level an it was a few quarts low. I had to go out and purchase more oil.

Flag This
Hall Automotive
Verified Customer
May 29, 2014

I have always been pleased with there service.

Flag This
Get Directions to Hall Automotive
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(414) 312-5077

Auto Repair Experience

  1. Daniel Soto , Manager
  2. Established 1923
  3. 9 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technicians
  5. 200 Years of Car Repair Experience