11011 W North Ave, Wauwatosa, WI 53226 Map & directions
Call Now: (414) 455-4160
“Excellent customer service.”
“Each time I've been there, everyone I encountered was welcoming and helpful. The work has always been A-One.”
“Everyone at Hall is always friendly, professional, thorough, and reasonable. What more could one ask?”
“Always honest and work is of excellent quality. A great group of folks to work with.”
“Incredibly fast repairs and good price.”
“Great people, excellent service, good prices, great location.”
About Hall Automotive
RepairPal’s Comprehensive Evaluation
Hall Automotive has been serving the the Wauwatosa community since 1926. What stood out during our review of this RepairPal Certified shop was the experience of the staff. This team combines for over 215 years of professional experience. This level of experience, coupled with the necessary automotive tools and computer diagnostic equipment make this location capable of repairs that range from minor and major mechanical repairs, to check engine light diagnosis and repair, to tires and wheel alignment, as well as your scheduled maintenance needs. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Recent customers describe this team as great people, knowledgeable, fair, and honest. Local shuttle service, loaner vehicles, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Message from the Shop
At Hall, we are dedicated to providing professional customer service and automotive needs. Our qualified technicians are here to provide exceptional service in a timely manner. Whether your car needs engine repair, brake repair, or just an oil change, we are dedicated to maintaining your trust with quality service. We believe our customer's needs and satisfaction come first.
Hall Service Center is committed to maintaining excellence in order to meet and exceed our customer needs in auto service.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Classic Car Repair/Restoration|
|Collision Repair & Paint||Diagnosis||Hybrid/Electric||Mobile Repair|
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Smog/Emissions Testing||Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Car Wash|
|Child Friendly||Coffee||Early Bird Dropoff||Free Inspection|
|Gas/Diesel||Heated Waiting Room||Loaner Car||Military Discount|
|Rental Car||Senior Discount||Service Guarantee||Shopping Nearby|
|Shuttle||Towing||Warranty Accepted||Wireless Internet|
Customer Reviews 38 verified reviews (39 total)38 Sort by: Date |
I just recently recommended Hall Automotive to a friend for body work/repair after a deer accident. I have been a Hall customer since approximately 16 years, and continue to be Service department customer I have trust I the quality and thoroughness of the work. From Mike Davis at the front desk to Neil and Steve in the service area, as well as Kent and John in the Body shop department, . They are always professionals, thorough, detail-oriented, and accommodating. I always recommend them highly based on my experience.
I have usually had good service from Hall's but had a bad experience this time. I was told it would take an hour as usual but when I followed up after 70 minutes, I was told that it would be 30 minutes more. Turned out that another customer's car gave them problems but they never came and told us about the delays - no communication at all until I followed up. There was no excuse for that. That poor woman ended up being there for 2 1/2 hours for an oil change instead on the one hour they promised her. They did give me the tire rotation for free after I complained. I will give them that - they stepped up finally.
While most of the service I received at Hall was good, there were two instances where it was not. Hall installed a fuel pump without a guard and the pump had to be replace a short time later. Then, my last service there I asked to have my car looked over for an evaluation before I moved up north. I was charged two hundred dollars for various little things, including window wipers. Apparently they didn't check the clutch. When the car broke down a week later I got two hundred dollars for it, after paying for the tow. I am now without a car. I don't know if these errors in judgement are due to a desire to maximize the dollars they bring in without any conscience to the customer or if they are just stupid. Either way, I can't recommend them.