Haley Buick GMC

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9811 Midlothian Tpke
Richmond, VA 23235
OPEN NOW
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8:00am to 4:00pm
OPEN NOW
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7:00am to 6:00pm
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8:00am to 4:00pm
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7:00am to 6:00pm
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Closed
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7:00am to 6:00pm
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7:00am to 6:00pm
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7:00am to 6:00pm
(804) 320-9054

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Message from the Shop
Whether you need an oil change, brake service, or more extensive car repairs, our valued customers choose us because we properly diagnose and service your Pontiac or GMC right the first time. We proudly provide our repair services to greater Richmond, VA, and Chesterfield county.
Details

Specialties

  • Collision Repair & Paint
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Makes We Serve

  • BMW
  • GMC
Reviews

Overall Rating

10 Reviews

Customer Reviews

January 07, 2013

I dropped my car at the night drop with full instructions on what needs to be done on 1/6/13. Next day I did not get a call from the service department so I called at 10:00 AM. I was told the person handling my service is not available at the moment but he will call back. I did not hear from them all day. Assuming everything went smooth I tried to pick up my car at about 4:30 PM. Nothing was done to it!!!!
I wasted one whole day since I was without a car. All I got from those guys, including the General Manager, was "I am sorry". Those guys do not appreciate the time of customers.
Needless to say, I will never return to Haley Buick GMC.

October 23, 2011

BODY SHOP REVIEW--'92 Lexus needed Pearl White bumper painted, the yellow plastic underneath was showing through. Haley's body shop attempted several times to buff/paint the bumper but the result never rose to their level of satisfaction (the bumper cover's plastic was too far gone). So after several attempts they returned my car and charged me nothing. If I had paid full price, I might not have been completely satisfied, but it certainly looks better than it did when I took it in (and it's now over a year later). I appreciate their high standards in the body shop, and I will certainly think of them first when I need paint or body work in the future.

December 07, 2010

I have taken in 3 times for oil and tire rotation. Bought car there also. Each visit people work hard to make customer feel important. They listen well and say thank you. Great job !

June 28, 2010

I had air conditioning work done on my Pontiac Grand Am and I was told that it was fixed. It did not work and I am displeased with the service as a whole and I have tried to resolve this issue and nothing has been done or said to my satisfaction.

April 14, 2010

excellent service/professionalism

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March 10, 2010

Great quick service on getting rid of the bump and squawk at stop. Not alot of faith in "free 27 point inspection" since tires are 10 days old, breaks on front are 6 days old, marked marginal. Wiper blade with tear in it, is marked as good, rear breaks (10% left) are just about wore out and marked marginal. Hood was dirty going in, no marks that it even went up or down in dirt. Again, it's free, but the problem is, it was never looked at but marked as it had been checked.

I dont have a problem with the repair work, that was fine. The problem is in representing a safety inspection. What if there was a true safety issue??????

December 26, 2009

I like all of the people at Haley. They treat me like a VIP.

September 30, 2009

haley has always been great to work with have car done when promised and i even take my 2 other cars there for service

September 28, 2009

Excellent service, perfect work and they make you feel special every chance they can!

September 27, 2009

Great service 5 star

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