Haley Buick GMC
Hours of Operation
|Mon - Fri:||7:00am to 6:00pm|
|Sat:||8:00am to 4:00pm|
Message from the Shop
Whether you need an oil change, brake service, or more extensive car repairs, our valued customers choose us because we properly diagnose and service your Pontiac or GMC right the first time. We proudly provide our repair services to greater Richmond, VA, and Chesterfield county.
Auto Makes We Service
|Collision Repair & Paint||Muffler & Exhaust||Oil Change & Lube||Roadside Assistance|
|Service & Repair||Tire Sales/Repair||Transmission Repair||Windshield/Glass|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Child Friendly|
|Coffee||Early Bird Dropoff||Financing||Free Inspection|
|Heated Waiting Room||Open Saturday||Parts/Accessories||Rental Car|
|Senior Discount||Service Guarantee||Shopping Nearby||Shuttle|
|Warranty Accepted||Wireless Internet|
Customer Reviews (10 reviews)10 Sort by: Helpful |
I dropped my car at the night drop with full instructions on what needs to be done on 1/6/13. Next day I did not get a call from the service department so I called at 10:00 AM. I was told the person handling my service is not available at the moment but he will call back. I did not hear from them all day. Assuming everything went smooth I tried to pick up my car at about 4:30 PM. Nothing was done to it!!!!
I wasted one whole day since I was without a car. All I got from those guys, including the General Manager, was "I am sorry". Those guys do not appreciate the time of customers.
Needless to say, I will never return to Haley Buick GMC.
BODY SHOP REVIEW--'92 Lexus needed Pearl White bumper painted, the yellow plastic underneath was showing through. Haley's body shop attempted several times to buff/paint the bumper but the result never rose to their level of satisfaction (the bumper cover's plastic was too far gone). So after several attempts they returned my car and charged me nothing. If I had paid full price, I might not have been completely satisfied, but it certainly looks better than it did when I took it in (and it's now over a year later). I appreciate their high standards in the body shop, and I will certainly think of them first when I need paint or body work in the future.
Great quick service on getting rid of the bump and squawk at stop. Not alot of faith in "free 27 point inspection" since tires are 10 days old, breaks on front are 6 days old, marked marginal. Wiper blade with tear in it, is marked as good, rear breaks (10% left) are just about wore out and marked marginal. Hood was dirty going in, no marks that it even went up or down in dirt. Again, it's free, but the problem is, it was never looked at but marked as it had been checked.
I dont have a problem with the repair work, that was fine. The problem is in representing a safety inspection. What if there was a true safety issue??????