Hacker Automotive Group is a family owned and operated business that has been proudly serving the Cincinnati area since 2011. The commitment of the team at this RepairPal Certified shop to ongoing training and ASE certifications ranks with the best. They are well equipped to perform repairs ranging minor and major mechanical repairs, to check engine light diagnoses and repairs, as well as your scheduled maintenance needs. Work performed here is backed by a 24-month / 24,000-mile warranty for your peace of mind. Recent customers described this shop to us as, "friendly", "outstanding", "wonderful", "honest", and "professional". A local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Hacker Automotive Group
Cincinnati, OH 45227 USA
Auto Repair Experience
- Greg & Tammy Hacker, Owners
- Established 2011
- 3 Auto Repair Mechanics on Staff
- 3 ASE Certified Auto Technicians
- 28 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Loaner Car
- Rental Car
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
Honest, straight forward professionals. Tammy is a gem of a person. Extremely accommodating to ALL your needs and concerns. Excellent service and they don't sell you anything you don't truly need.
Convenient, friendly, good work, good prices.
Hacker is the best auto service shop.
Wonderful people and they fix it right the first time. I've never had to return my car for a repeat repair.
A family-run, personable, efficient shop - what's not to like?
Great service and personal attention.
Good people. Quick service. Fair pricing.
Very trustworthy, good people.
Friendly, excellent work. Good explanation of what work was done and what will need to be done. I trust them.
Great service combined with great customer service. They have consistently gone above and beyond what I expected.
Outstanding service and quality.
They always go the extra mile and make repairs and recommendations to save on costs.
Great personality of the owners and attention to detail.
Great customer service.
They are an honest shop and corrected the problem.
They are friendly and do quality work in a timely manner.
Very high pricing for common work.
I like the care shown towards the client.
I like their friendliness and they give off the impression they can be trusted. I really liked that the mechanic (Greg) took me back to the shop and showed me what was a problem, when something else might be a problem, and explained what all of it is affected or how it will be impacted. Their estimating is poor: they believe a 10% increase in actual cost increase over the quote is acceptable; obviously their statement that they 'know' this car is inaccurate, especially obvious since they apparently quoted me for the wrong engine size (v6 vs v8); I'm also a bit disappointed they believe a $50 battery install fee is appropriate, as all is needed is the removal of the terminals, pull out, put in, and reconnect terminals - I figured I'd save myself 5 minutes and let them do it since I would be purchasing it from them anyways. Their timeliness is poor: it took them 8 days to complete a 2 day job - I was put on the backburner because I was going to be out of town for 3 days; however, that doesn't mean don't work on it because stuff comes up; I understand they were down one mechanic and I can understand an extra day or so but a week is not acceptable. I don't know that I trust the quality of their work and/or parts used: I have had issues with two (control arm bushings and oil gasket cover) of four items they addressed within 1.5 years/10k miles. They offer to look at it; however, it is inconvenient since I don't live in the area anymore (despite 3 other mechanics suggesting the parts are bad they won't take their word). Overall, I like who they are as people. I (and my family/friends) are not going back.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service