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GT Automotive

tim@gtautomotive.com
919 Baxter Dr
South Jordan, UT 84095 USA
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CLOSED NOW
W
7:30am to 5:30pm
CLOSED NOW
S
8:00am to 4:00pm
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
F
7:30am to 5:30pm
T
7:30am to 5:30pm
Call now:
(801) 935-8729
118 Verified Reviews

Auto Repair Experience

  • Tim Stapleton, Owner
  • Established 1980
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 58 Years of Car Repair Experience
RepairPal Scorecard

GT Automotive has been serving the Salt Lake City area since 1980 and moved to their beautiful new location in 2005. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “professional”, “honest”, “courteous”, “efficient”, and “trustworthy”. This location features a team of automotive professionals whose commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from tires and wheel alignment, to computer system diagnoses and repair, to minor and major mechanical repairs, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, renal & loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Tim Stapleton, Owner
  • Established 1980
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technicians
  • 58 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Car Wash
  • Child Friendly
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Open Saturday
  • Se Habla Espanol
  • Service Guarantee
  • Shuttle
  • Towing
  • Wireless Internet

Affiliations

  • ASA
  • Bosch Service Network

Message from the Shop

We have a 3 bay Express Lube as well as a full service repair facility. We have a beautiful waiting area with free popcorn and a spectacular 300 gallon salt water aquarium. We also have coloring books and toys for your toddlers.
We are a AAA Approved Auto Repair facility and members of the Automotive Service Association (ASA).

Makes We Serve

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

110 Verified Reviews
5 stars
(73)
4 stars
(22)
3 stars
(11)
2 stars
(2)
1 star
(2)
by - Verified Customer March 12, 2017

They didn't charge me when I asked them to check the battery. They tested and cleaned the cables all for free!

by - Verified Customer March 09, 2017

I appreciate the professionalism of the staff at GT. I have brought my car to GT since I purchased it and have never been disappointed.

by - Verified Customer February 20, 2017

Very knowledgeable staff and gave me confidence in their diagnosis. Not given updates as promised.

by - Verified Customer March 07, 2017

I just brought the car in for an oil change. I always come to GT. The wait was less time than expected. The only thing I noticed later was that the maintenance light came on--that had not been reset and also, (first time this has happened), the mileage sticker had me coming back in 45,000 miles instead of 5,000. I had to pen in a correction there.

by - Verified Customer March 07, 2017

I had a nice time in the waiting room. The large fish tank is calming and makes the wait time seem less noticeable.

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by - Verified Customer March 05, 2017

They communicated very well from the get go. I chose to have some repairs done there and some on our own to save money, and I was not pressured in any way or made to feel like that was a bad choice. The work was completed in a timely manner. Thank you!

by - Verified Customer February 21, 2017

On the spot renewal was a great service provided. Thanks!

by - Verified Customer February 15, 2017

It was great!

by - Verified Customer March 01, 2017

Just had an oil change, was satisfied with everything.

by - Verified Customer March 03, 2017

The technician was knowledgeable about the problem and did a good job fixing it and gave me a detailed explanation.

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by - Verified Customer February 07, 2017

Overall, service was great. It didn't take long for it to be repaired. The guy explained the problems and the solutions well. The only problem I had after was that the car makes a tiny little squeaking noise that it didn't do before.

by - Verified Customer February 15, 2017

They were great.

by - Verified Customer February 12, 2017

Thanks! You are the greatest!

by - Verified Customer February 14, 2017

Great customer service. Clean shop and was very fast.

by - Verified Customer February 07, 2017

Great service.

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by - Verified Customer February 10, 2017

He asked me if I want to replace my highlight things. I said another time. It nice to know what needs to be fixed. I will come back when I get my next paycheck.

by - Verified Customer February 06, 2017

Car was damaged while in GT's care but they resolved the problem.

by - Verified Customer January 31, 2017

Efficient, timely, excellent feeling from the experience. Thank you for being in business.

by - Verified Customer February 01, 2017

Great service.

by - Verified Customer January 25, 2017

They know who I am and are good to me.

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by - Verified Customer January 12, 2017

Seth and the gang have always been upfront and honest with me. When there are things I don't necessarily understand, I ask for clarification and it is provided. They are nice guys, not in it to rob you but to do a good job and foster a lasting relationship. They are not the cheapest shop in town, but I trust them and they have always done a nice job. Will continue to take my Japanese vehicles here.

by - Verified Customer January 30, 2017

I was having trouble finding where a noise was coming from. GT found it and repaired it quickly and I was done that afternoon. Thanks to my service adviser Nate and technician Dave my car and I are happy!

by - Verified Customer January 27, 2017

The work is always done quickly and the guys are very professional. Been coming in for years!

by - Verified Customer January 16, 2017

Excellent!

by - Verified Customer January 09, 2017

Our vehicles are older and GT keeps them going for us and we appreciate their honest professional work. My van runs great!

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by - Verified Customer January 22, 2017

Very grateful for the courteous service.

by - Verified Customer January 17, 2017

I was overcharged and the work performed was not to my satisfaction.

by - Verified Customer January 17, 2017

GT Automotive is the place to go for anything your car needs. They are thorough, respectful and good at anything they do.

by - Verified Customer January 09, 2017

The work that was done was done to my satisfaction, but one thing was that the alignment after the repairs were done was not completed as it was promised due to lack of complete communication from employee to employee. I took the vehicle to another place to have the alignment checked and properly aligned it. Given the work wasn't done after the repairs at the shop and I was charged for it, I came back to the shop with the alignment report from the other shop and let them know that the work wasn't completed and asked for a refund. They apologized and refunded the money for the alignment. All in all, it was a good experience.

by - Verified Customer January 13, 2017

I'm satisfied with the customer service.

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by - Verified Customer January 12, 2017

Good experience.

by - Verified Customer January 12, 2017

Honest and provided great service! I would definitely recommend GT.

by - Verified Customer December 29, 2016

Honest.

by - Verified Customer December 28, 2016

We had some trouble getting parts delivered in a timely fashion, but I blame the dealership's parts department and not GT Automotive.

by - Verified Customer January 06, 2017

Honest, thorough and timely.

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by - Verified Customer December 29, 2016

Good experience.

by - Verified Customer December 28, 2016

I felt like the price I paid was different from what they quoted me on the phone. I paid a lot more.

by - Verified Customer December 21, 2016

I have been going to GT for 20 years. We trust them and appreciate their customer service!!!!

by - Verified Customer December 04, 2016

You're the only shop we trust with our cars.

by - Verified Customer December 26, 2016

It was handled well. The price of the cables were astronomical.

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by - Verified Customer December 20, 2016

Honda Fit was running rough. I was told the fix was a valve adjustment. I was not told when that work might be ready. I had to bring the car back in because it was running rough at idle. After a second check I was told that all four coils were good, but one was not original and that one was firing just a little 'hotter' than the others...causing rough, inconsistent idle. Was the valve job needed then? By mileage and by service record, yes. By engine performance, no. Not good. Could've saved me $300 at the time.

by - Verified Customer December 22, 2016

All is well, done quicker than expected.

by - Verified Customer December 18, 2016

My husband came in to get his headlights cleaned up and oil changed. He had a fine experience. I came in to purchase this Christmas gift for him, I had a great experience. The problem I have is that Seth, the manager on duty, told me he could honor something that he told my husband he couldn't. Made me look stupid to my husband. Don't tell people you'll do something and go back on it. I felt deceived. We have come to your shop for years and don't plan to stop, but communication is a big deal with customers especially if you tell them something wrong.

by - Verified Customer December 18, 2016

Fast and great.

by - Verified Customer December 11, 2016

Used GT since the 80s - there's a reason I keep coming back ;)

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by - Verified Customer December 11, 2016

I was really pleased that they didn't push stuff on me. They explained the problems and some solutions and told me what they thought was best, but gave me lots of options.

by - Verified Customer December 09, 2016

I was satisfied as always!

by - Verified Customer December 11, 2016

Have been using GT Auto for about 20 years. I appreciate the work they do and their honesty.

by - Verified Customer December 08, 2016

They are professional and skilled and I trust the work they do.

by - Verified Customer December 01, 2016

Expectations met!

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by - Verified Customer December 02, 2016

I brought my vehicle in for rear brake replacement. The tech went ahead and looked over the vehicle for any additional work that needed to be done. In doing so, he found that the front wheel bearing and tie rod were loose, creating a dangerous situation. I had it fixed the next day. Even though I don't like having to pay for additional repairs, I appreciate the extra effort to check my high mileage vehicle for additional potential problems.

by - Verified Customer November 30, 2016

Based on what I experienced, this shop is incompetent and probably crooked.

by - Verified Customer November 27, 2016

The things that caused some dissatisfaction was the new tires were not moved to the drive wheels like I had asked, and the carpets on the driver side were filthy. They are covered in black marks that were not there when the car was brought in.

by - Verified Customer December 06, 2016

Always appreciate the service at GT.

by - Verified Customer November 06, 2016

GT has always been great to work with. That's why we've been a loyal customer for 20 years.

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by - Verified Customer November 29, 2016

Amazing customer service fast and friendly

by - Verified Customer November 18, 2016

Very fast. Changed my oil at the very end of the day, and did a great job.

by - Verified Customer November 06, 2016

GT Automotive has been my auto shop for many years. They are knowledgeable, efficient, and fair, helping me get many more years of use from my cars. They're a true partner in helping me maximize my automotive investments.

by - Verified Customer November 01, 2016

GT is always great.

by - Verified Customer November 09, 2016

Satisfied overall but the vehicle may need additional tweaking.

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by - Verified Customer November 24, 2016

Great!

by - Verified Customer November 16, 2016

My only request is that next time I would appreciate a machine printed oil change label for my windshield as opposed to a hand written one.

by - Verified Customer November 22, 2016

You guys are the best!

by - Verified Customer November 13, 2016

Excellent.

by - Verified Customer November 04, 2016

Great, no complaints! Will return. :)

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by - Verified Customer November 02, 2016

All is good.

by - Verified Customer November 01, 2016

Quick and professional as usual.

by - Verified Customer November 17, 2016

Oil change.

by - Verified Customer September 29, 2016

"I brought my car for service at 8 AM. I was told it would take 3-4 hours. At 2 PM I called and was told was almost done including the tire rotation I had asked for and it would be ready by 5 PM. We drove back at 5 and the service was not complete. They had had it 9 hours. I called 9:30 the next day. They called out into the shop and found it was done. When I got home I discovered they actually had not done the tire rotation.

by September 28, 2016

Fast and easy.

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by - Verified Customer September 28, 2016

Honest and work is amazing. But communication is lacking. That was my only frustration. Didn't right knock sensors and had to find the right ones. No one called to tell me that will take them longer. Didn't drive my car enough to bring sensors back online to pass emissions and no one told me so my car didn't pass when i went to pick it up. When the tech called me I assumed all work was done (including emissions) and when that didn't happen it was stressful. But work is great and my engine is running beautifully. I will be back.

by - Verified Customer September 24, 2016

Good service, way off on time estimation.

by September 23, 2016

Only sold what was needed.

by September 23, 2016

Good result, Repairs finished as promised.

by - Verified Customer September 20, 2016

I like there honesty and the friendly feeling you receive in there shop.

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by September 16, 2016

Had lube and oil done. Asked if they would check out my windshield fluid - it didn't work, could they tell me what was wrong - the man I asked must have failed to tell the guy that performed the service, because he just told me that they filled it and it leaked right through - didn't know why. My emission light was on in my dash - told me the code - "I don't know what it means, but it's on" is what the guy told me. Really!!! Sounds like I needed power steering fluid - but he said it was filled - I believe not. Thought this place would be better than Jiffy Lube or Grease Monkey, but I guessed wrong.

by - Verified Customer September 14, 2016

Seth was very upfront about a repair on our Astro Van heater blower motor and gave us a range of the expected cost of the repair. His final billing was within the range. They solved the problem, and had us back on the road the same day.

by September 14, 2016

Been taking my Hondas to GT for many years.

by - Verified Customer March 29, 2015

They were very quick, efficient, and it was easy. There were no extra charges.

by - Verified Customer March 29, 2015

They give great service and I feel like they're honest, and straight forward. I had a problem with my car when I took it in and they fixed it.

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by - Verified Customer March 26, 2015

They are honest, professional, and they are reasonably priced. They just do a great job.

by - Verified Customer March 26, 2015

They have great customer service, they do what they need to and I love them.

by March 25, 2015

They were fair and they got the work done quickly.

by - Verified Customer March 25, 2015

They have been honest and they haven't suggested any unnecessary work.

by March 25, 2015

Whenever they change my oil it always leaks.

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by - Verified Customer March 24, 2015

I like that they are honest and they tell me exactly what needs to be done.

by - Verified Customer March 23, 2015

I feel that they do good work, I have been going to them for 5 or 6 years because I trust them.

by - Verified Customer March 23, 2015

They are precise with the work they are very courteous and their service is good. They do the work at fair prices.

by - Verified Customer March 23, 2015

They let you know what is wrong without upselling and they are a very trustworthy place to go.

by March 22, 2015

I have been going there for years and they have always provided quality service.

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by - Verified Customer March 22, 2015

I trust those guys because they are timely and efficient.

by - Verified Customer March 22, 2015

They do good work, they offer free loaner cars and they explain all of the work they do to your car.

by - Verified Customer March 22, 2015

They have done a good job for us they are attentive and they do really good work.

by March 20, 2015

They are always quick, efficient and they have great prices.

by March 18, 2015

They have always been quick and fairly priced.

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by March 17, 2015

They did good work and they are very personable.

by - Verified Customer March 17, 2015

They are excellent. They are prompt, professional, they stand behind their work and I have been using them for years.

by - Verified Customer March 17, 2015

They are honest, they do what say they will do and they back up their work and they mean it.

by - Verified Customer March 16, 2015

They do good work, the owner is helpful and very personable. They get the work done quickly and they take very good care of you.

by March 15, 2015

They got the work done quickly, and I felt that they were very thorough.

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by - Verified Customer March 12, 2015

They are the best shop I have ever been to, they have good customer service and very honest people working there.

by - Verified Customer March 12, 2015

I got really good service, they didn't ask me too many questions or try to sell me more work.

by March 10, 2015

Great service with great results. Kyle is great and very helpful.

by December 09, 2011

I think it is a good store, but I think they are a little overpriced.

by - Verified Customer December 08, 2011

I really appreciate the honesty and the guy behind the desk. They gave me a ride to work. They were not pushy and they were honest about what they thought I needed.

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by - Verified Customer December 07, 2011

They have been extremely fair and they have, often times, come in below what they bid. I have used them for years and so have several of my family members and we have all been very very happy. They have always done very good work and stood behind it.

by - Verified Customer December 07, 2011

It's an excellent place to go. They keep you well informed. Everything about their service is great. They take care of people.

by - Verified Customer December 06, 2011

Everyone is very very friendly and knowledgeable.

by - Verified Customer December 03, 2011

It's overall good. They get you in when they promise, they get you out when they promise, but their price is a little high.

by - Verified Customer December 02, 2011

Good and timely services. I believe they are fair priced. If they tell me a price, they mean it and they don't change it. They are honest and fair with the timeframe. They give me an accurate timeframe when I go there.

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