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Groovy Automotive

501 W Slaughter Ln, Austin, TX 78748 Map & directions

Call Now: (512) 942-0831

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About Groovy Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability
97
Tools & Equipment
84
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Groovy Automotive has been serving the local community since 1993. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Recent customers describe this team as “professional”, “polite”, “helpful”, and “honest”. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

The priority at Groovy Automotive is customer service - which requires doing the job expediently, doing it right the first time, and standing behind our work.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Wash Child Friendly Coffee
Early Bird Dropoff Financing Heated Waiting Room Military Discount
Open Saturday Parts/Accessories Rental Car Senior Discount
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 24 verified reviews (30 total)

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Groovy Automotive
Verified Customer
March 01, 2015

The service took over twenty four hours which was a lot longer than expected. Then they had to order a part, I won't be going back to them.

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Groovy Automotive
Verified Customer
February 27, 2015

They have friendly service, good communication and they have very competitive pricing.

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Groovy Automotive
Verified Customer
February 22, 2015

They are helpful, every time I have gone there they drive me back to work and I didn't have to schedule anything around my appointment.

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Groovy Automotive
Verified Customer
February 21, 2015

They provide good service. They are honest. They help explain stuff that normal car people don't understand. The pricing is fair. They are quick at getting everything done.

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Groovy Automotive
Verified Customer
February 21, 2015

I think the few times I've been there, I have gotten what I need. I have been pleased with everything they have done so far.

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Groovy Automotive
Verified Customer
February 20, 2015

They did a good job. It was pretty good. I can't say I have any complaints. There was a little time constraints, but they got that fixed. They do appointment only.

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Groovy Automotive
Verified Customer
February 18, 2015

They have polite workers, and they charge fair prices.

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Groovy Automotive
Verified Customer
February 17, 2015

They were prompt, they did the work properly and they charged me a good price.

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Groovy Automotive
Verified Customer
February 16, 2015

There was work I charged for that wasn't done.

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Groovy Automotive
Verified Customer
February 16, 2015

They always do a good job.

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Groovy Automotive
Verified Customer
February 13, 2015

They are personable people, they are customer focused and they do good work.

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Groovy Automotive
Verified Customer
February 10, 2015

Well they have misdiagnosed about 3 of my problems. Three of them I had to bring back because the parts were broken. We had some suspension work done and my wife was driving and the wheel came off. The next time they diagnosed the problem and I ended up with a catalytic converter that I didn't need. I will never use them.

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Groovy Automotive
Verified Customer
February 09, 2015

Good service. They follow up on everything. They are very helpful. The car comes back and it is fixed correctly.

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Groovy Automotive
Verified Customer
February 08, 2015

When I have had problems, they have been able to take care of them. They work with me on my budget.

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Groovy Automotive
Verified Customer
February 07, 2015

I was very satisfied with their work and professionalism.

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Groovy Automotive
Verified Customer
February 06, 2015

High prices for crap service.

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Groovy Automotive
Verified Customer
February 04, 2015

They were friendly, fast, accurate and not too expensive.

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Groovy Automotive
Verified Customer
January 30, 2015

They were very polite, the environment was nice and clean. They said my certain amount of time and it was.

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Groovy Automotive
Verified Customer
January 29, 2015

They have really good service, they do exactly what I expect them to.

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Groovy Automotive
Verified Customer
January 27, 2015

They are very professional. They don't try to high pressure sell you like a lot of the other places in town. A lot of other places in town will do the hard pressure sell because you are a woman. They are just very professional.

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Groovy Automotive
Verified Customer
January 26, 2015

Good customer service, fast turnaround times and very good prices. The staff is friendly, they are very helpful and they will give you a ride if you need one.

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Groovy Automotive
Verified Customer
January 23, 2015

They seem to take a while to do the work on your car.

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Groovy Automotive
Verified Customer
January 22, 2015

They try to help you and they do good work.

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Groovy Automotive
Verified Customer
January 14, 2015

They do the work quickly, the waiting line is very nice. The service is done right.

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Groovy Automotive
July 13, 2015

They are very helpful and have good prices and discounts. Courteous and explain things so I can understand.

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Groovy Automotive
May 09, 2012

Oh my goodness. I did not think that I could find a repair facility for my car that would treat me as a valued human being and address my vehicles needs with honesty and integrity. After speaking with Miguel, the shop manager, he actually took me into the shop and showed me what was going on with my car. I felt as though Miguel cared about me and my car and didn't give me a line of B.S. Most places I have to drop of my car and wait for hours for a phone call all to be told what my car needs and I have to decide whether or not they are telling me the truth. I got to speak with the mechanics and I feel this repair facility has a great crew on its foundation. They treated me with respect. I would recommend Groovy Automotive to anyone. Great Job Guys!!! Thank you.

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Groovy Automotive
May 09, 2012

The groovy on slaughter is wonderful, i have a 750li and i have been taking my vehicle here for about a year and i have had a lot of things done. Just did my 90 thousand ck and it was a lot better price than what the dealer quoted me. Customer service is huge with me and these guys knocked it out of the park thanks Miguel. I will keep telling all my friends to come here.

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Groovy Automotive
November 04, 2010

My daughter just took her car there with a dead battery. They tried to charge her $80 to "diagnose" and install a battery. The manager "Tom" said this was a fair price because he had to "take the car apart" to install the battery. Looked on Youtube and watched a video on how to install a battery on a PT Cruiser. All you have to do is take of the air intake cover and air filter off. The cover is held on with a screw. That is what he calls taking apart the car. I called Autozone on Congress. They said they would install the battery for free. This place is a total rip off and very dishonest!!!!

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Groovy Automotive
April 02, 2010

Called about locating cd changer.Tom was very polite and assisted me in finding it. Thanks again Tom and Groovy Automotive.

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Groovy Automotive
December 29, 2009

i have a bmw 750, the vehicle is just out of warranty and i went to the dealer and they were very pricey, a friend recomended groovy on red river and iwent there and they quoted me half the price of the dealership with the same parts they save me a lot of money and they took very good care of me thanks groovy.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:7:00am to 5:00pm
Sun:CLOSED
Call Now:

(512) 942-0831

Auto Repair Experience

  1. Jim Kilgo, Manager
  2. Established 1993
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 48 Years of Car Repair Experience