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Greg's Orange Auto

921 N Parker St, Orange, CA 92867 Map & directions

Call Now: (714) 361-9386

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About Greg's Orange Auto

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
87
Tools & Equipment (?)
97
Customer Service (?)
96
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Greg (an ASE Master Technician) opened his shop in 1984 and from the very beginning, he made customer service his highest priority. Customer service begins with the ability to repair vehicles accurately and promptly and Greg's Orange Auto has shown us they have the experience, training, and diagnostic equipment necessary to accomplish this for the Domestic and Asian vehicles they specialize in. Greg and his team at this RepairPal Certified shop regularly attend the training classes necessary to keep current with the latest automotive technology. All work is backed by a 12-month / 12,000-mile warranty. Customer conveniences include a local shuttle service, after hours vehicle drop-off, and wireless internet access.

Auto Makes We Service

Acura Audi Buick
Cadillac Chevrolet Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Coffee Early Bird Dropoff Gas/Diesel
Parts/Accessories Senior Discount Shuttle Towing
Wireless Internet

Customer Reviews 31 verified reviews (32 total)

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Greg's Orange Auto
Verified Customer
October 24, 2011

I would definitely go back. They are going to be my garage from now on.

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Greg's Orange Auto
Verified Customer
October 20, 2011

He is always extremely honest and tells you what percent you have on your breaks. He will tell you what needs to be done and if there is a list of things that needs to be done, like something being flushed, he will tell you if it needs to be done now or if you can wait until the next visit. He is always very very honest.

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Greg's Orange Auto
Verified Customer
October 18, 2011

I would not take my car to Greg's Automotive if I did not think they were doing a good job.

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Greg's Orange Auto
Verified Customer
October 14, 2011

I had a major repair that I was hit with last Thanksgiving of 2010. They went above and beyond. It was all very positive.

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Greg's Orange Auto
Verified Customer
October 10, 2011

They are extremely accurate and reliable. They are safe - you are not getting worked over. They are fair and good. I don't take my cars anywhere else. When they give their cost estimates, they are really close all the time.

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Greg's Orange Auto
Verified Customer
September 28, 2011

I've been going to them for a long time and they always do a good job. They always have it done when promised. They stand behind their work and if something unexpected happens they repair it at no charge.

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Greg's Orange Auto
Verified Customer
September 22, 2011

They do fantastic work. They are extremely reputable and I would and have recommended them multiple times. They are fantastic mechanics.

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Greg's Orange Auto
Verified Customer
September 21, 2011

They were very courteous and extremely helpful. They were very attentive and got my car done on time. They called me before any repairs were done. They would return my calls if I had any additional questions.

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Greg's Orange Auto
Verified Customer

He seemed to be on it and he communicated well.

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Greg's Orange Auto
Verified Customer

Incompetent, over priced, and makes poor recommendations.

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Greg's Orange Auto
Verified Customer

Basically all my car problems were taken care of. Just good customer service. Well, the individual just answered all my questions, looked me in the eye, and offered pretty much any recommendation.

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Greg's Orange Auto
Verified Customer

They are friendly. They give me a good deal. They explained to me what they needed to do and they get it done quickly.

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Greg's Orange Auto
Verified Customer

First of all, they were very informative. They were very pleasant. They were very knowledgeable. I didn't feel I was being cheated. They were not pressuring. They explained the options but didn't pressure me. They were reasonably priced.

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Greg's Orange Auto
Verified Customer

They are nice and prompt. I feel like I can trust their advice. It's easy to get in and get your car fixed quickly.

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Greg's Orange Auto
Verified Customer

They were very friendly and knowledgeable. They just explained everything to me fairly.

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Greg's Orange Auto
Verified Customer

They were able to get the work done really quickly, and they seem to be really reputable.

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Greg's Orange Auto
Verified Customer

It's not the first time I've been to Greg's Auto although I am a fairly recent customer. I've had some minor problems and Greg has gone out of his way to research for me and find a solution. I like when I'm there because he personally speaks to me every time. He speaks to me before and after the repair. I feel that he is responsible to me.

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Greg's Orange Auto
Verified Customer

Prompt service. No issues. Right price and no doubts about the diagnosis.

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Greg's Orange Auto
Verified Customer

It's AAA approved and they have good customer service. Timely. He was accurate with what he estimated and did the work that was necessary.

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Greg's Orange Auto
Verified Customer

The customer service was great. The people, they're efficient. They got the job done quickly and with no problems.

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Greg's Orange Auto
Verified Customer

I've been going to him for 15 to 20 years so I would not go anywhere else.

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Greg's Orange Auto
Verified Customer

We've used them for many years and we have found them to be very reasonable, honest, and reasonably priced.

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Greg's Orange Auto
Verified Customer

Excellent service and reasonable costs. They didn't play any games. It was just honest, straight-forward pricing. Good mechanics that were honest and did what was needed. Their charges for labor and parts were very reasonable.

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Greg's Orange Auto
Verified Customer

They are quite a distance from where I live. I tend not to think about them. I happened to be in the area when my car broke down.

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Greg's Orange Auto
Verified Customer

The quality of work he does and his thoroughness. He makes sure everything is running good.

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Greg's Orange Auto
Verified Customer

They're efficient. They went right to the heart of what was wrong and fixed it. The price was very, very reasonable. I take three cars there. I have four but one's under warranty, but I do take three car's there. Every time I've taken any car there, the work's spot on and no one can beat their price. I've gotten comparable quotes for the same work and Greg's is always cheaper. They're quick. They're efficient. The car is clean. Everything's good.

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Greg's Orange Auto
Verified Customer

He knows what he's doing. He does it and he gets it done. I think he's very knowledgeable. He had a difficult time figuring out what's wrong with it, but he found it. It was something that had happened way back, but it only showed up now. He fixed it and now the car runs like a champ.

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Greg's Orange Auto
Verified Customer

I was told one price and it ended up being something different. I was told a really high price and they called and said it was going to be much more expensive.

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Greg's Orange Auto
Verified Customer

We've been using him for years and he does a good job. He always gives fair prices and quality work.

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Greg's Orange Auto
Verified Customer

They're super honest with me and they've assisted me with buying a car even before I was a customer. They've just gone really out of their way with helping me and I just love them over there.

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Greg's Orange Auto
Verified Customer

Hi's a family friend of mine and he does great work. Very honest with his pricing. His cleanliness. He does clean work.

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Greg's Orange Auto
August 31, 2012

I would like to thank Greg's Orange Auto for there help in getting me back on the road...After speak with Greg I had a good Ideal what had to be done. My PCM (Powertrain Control Modual) went bad and Greg helped me get on the right tract..Thank You Greg and Greg's Orange Auto for you help.
Wendell

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(714) 361-9386

Auto Repair Experience

  1. Greg Berardino, Owner
  2. Established 1984
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 35 Years of Car Repair Experience