Great Bear Auto Repair & Auto Body Shop

This shop is not RepairPal Certified. Learn more
164-16 Sanford Ave
Flushing, NY 11358
OPEN NOW
M
6:30am to 5:00pm
OPEN NOW
Th
6:30am to 5:00pm
M
6:30am to 5:00pm
F
6:30am to 5:00pm
T
6:30am to 5:00pm
S
6:30am to 3:00pm
W
6:30am to 5:00pm
Su
Closed
(718) 762-6212

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Message from the Shop
NYC Small Business of the Year! and 1st recipient of the Female Auto Shop Owner of the Year Great Bear Auto Repair & Auto Body Shop has been serving the Queens Community for 4 generations! Foreign, Domestic & Hybrids serviced. Auto Repair & Auto Body Specialists. We are Authorized to maintain and repair leased and new vehicles without voiding warranty. Registered/Licensed NYS inspection station. Free estimates. Free tire rotation, with mention of repairpal.com
Details

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Mobile Repair
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Chinese Spoken
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Open Saturday
  • Parts/Accessories
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

17 Reviews

Customer Reviews

November 05, 2014

My wife brought her car in Great Bear Auto to have some maintenance stuff down. She also asked them to check on why the check engine light is on. The mechanic, Andres Salazar told her that she needed to replace the oil pump and it would costs about $700 to $800. I had another shop look at it and they replaced the gas cap for less than $100 and the light went away. Don't go to this place. They prey on women, hoping to overcharge them for unnecessary work.

Reply from Great Bear Auto Repair & Auto Body Shop – Audra FordinNovember 14, 2014

Kv,
Anytime you question a diagnosis, it's always smart to get a second opinion.
The engine light is directly related to fuel and emissions, so the "gas cap" (less than $20) makes sense. The oil pump would typically trigger the oil light to come on.. Makes me think that something got lost in communication.

To reduce the confusion, we host Women Auto Know workshops, FREE the 3rd Saturday of every month. (they run about an hour). It would be my pleasure to go over your car with you and your wife, so you do not ever feel prey in the future. Here is our workshop schedule...
http://www.womenautoknow.com/Events/Workshops-and-events.php

Mechanically yours,
Audra

September 06, 2013

Great Bear Auto: Prompt Professional Service in an Atmosphere Rarely Found in Auto Shops. So glad I found Great Bear. This is my new place for auto repair.

October 15, 2011

Great Bear Atuo is truly GREAT! They are fast, honest, reliable and affordable. They create a warm, welcoming environment that makes you keep on coming back. Before doing any work, they will explain exactly what is needed and let you make an informed decision about your car. Many auto shops will pressure you into getting work done that might not be necessary, but not this one.
I will always bring my car here for service.

September 30, 2011

Great shop!!! I'm so glad I have found a shop where I can go and they don't tell me I need new everything!(when I know I don't) I went in with an exhaust issue that they informed me didn't require immediate attention so I was really shocked by that. They did mention new front brakes which I knew I needed anyway and ended up being about $60 less than what another shop had quoted me. And most of all, I appreciate that because I am female they didn't talk to me like I knew nothing. I can't say the same for a local FORD dealership that I will never return to (tower ford). Great Bear Auto is super fast, completely honest and very reasonably priced. I'm really happy that I can go here now and not dread bringing my truck anywhere else when it needs attention.

March 05, 2011

Excellent personnel. Fast service. Quality job. I couldn't be happier.

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March 04, 2011

Fast, reliable, just what a bisu person needs. They are warm and helpful. This is my shop by choice.

March 03, 2011

The people at Great Bear have kept my 2008 Mustang GT (Bullitt edition) running great and have even helped with with a few minor modifications. I always feel like a member of the family when I visit Great Bear!

March 03, 2011

Lucky for me I found through recommendation Audra from Great Bear on Sanford Avenue. From the moment I walked in I was relaxed with the atmosphere and my nervousness left me. Audra explaned to me what needed to be done and what the cost would be. I had an instant bond and my gut feelng was things will be right. To this day Audra has not disappointed me and she has a lifetime customer.

June 11, 2010

work here is always well done. people are friendly and courtious.

April 18, 2010

I have been bringing my cars to Great Bear for the last 15 years. They are the best, I would never think of going anyway else. From basic maintenance to auto body work, Audra and the staff are very professional and knowledgeable. It's worth the trip. Go there before going anywhere else.

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April 05, 2010

I brought my car in on March 23rd for a state inspection however I wanted them to check the struts on my car. They took my car in right away, inspected it and informed me that although the struts were low that I can continue to drive because they were expensive to change(very honest). I decided to change them and I needed a wheel alignment as well. Within 4 hours I was home when I am so used to waiting days for my car. The staff were very friendly so was Shari & Audra(owner) who was intrigued on how I found her shop(RepairPal) which is great to finally find a female mechanic that actually owns the shop. I was still having problems after they fixed my car, taking it back that following Saturday and again took me in right away because they believed if they touched it, it's covered & they have to fix it. After I explained to them what I felt was wrong with the car without even interrupting me, they determined it could be one or two things however since they initially repaired my car it was no cost to me. Car now runs great for a 14 year old car. The staff did not ignore me the entire time I was there and it was talking with them liked I knew them for a long time.

March 27, 2010

I've been coming to great bear for 15 years now. why so long? becuase they truly take care of their customers. you make in walk frustrated with your vehicle not working probably, but the majority of times, you'lll get same day service and the end results are most satisfying and it will make you forget about any car problems you had. no over cahrges! no unneccessary repairs or services! And before you leave, Audra will give you some great advice on the maintanence of car. See Danny for diagnostics for your car nad Harry will make sure the job is done right. I live 15 miles away from this sation and my loyaly remains with Audra and her team for many years to come. And i'm their every 3 months for an oil change...thank you, satisfied customer Mike A

March 20, 2010

great work, dependable, on time, body work appeared new, mechanical work was presision, would defenitly go back reccomended my dad he was satisfied fully as well, keep up the good work team at great bear go audra !!!!

March 16, 2010

I had a great experience with the staff at Great Bear. They are honest, friendly and really know their stuff. I would highly recommend this shop!

March 13, 2010

As a woman, it is always difficult to find a good mechanic who doesn't think you are completely ignorant and try to totally rip you off. So when I got referred to Great Bear Auto, I was happy to see the women who work there. Audra and Danny are very no nonsense and only does what really needs to be done and doesn't charge an arm and a leg for it. This is a very honest, dependable shop! They do quality work at a reasonable price, and they never do anything that your car doesn't need. I have brought all three of my cars to Great Bear ('07 Mustang, '68 Thunderbird, and '87 Nissan) over the past couple years, and I have never been dissatisfied. There have even been a couple times when I brought a car in for something I thought it needed and was told after they checked it out that it wasn't necessary - no charge! A definite cut above the rest as far as mechanics go...
I also used their auto body shop, when I had a car accident. They took care of everything. And when I got my car back it was in mint showroom condition. Thanks Great Bear. You earned my loyality.

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January 09, 2010

I will not have my car serviced anywhere but Great Bear. They are honest, efficient,knowledgeable and reasonably priced.

January 09, 2010

just great, people from great bear were friendly, knowledgable and helped me through all my car troubles when I needed maintenance, and body work for an accident they fixed my car great.

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