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Grand Rapids Motorcar

2735 29th SE, Grand Rapids, MI 49512 Map & directions

Call Now: (616) 499-2367

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About Grand Rapids Motorcar

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability
97
Tools & Equipment
94
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Grand Rapids Motorcar is a full service repair facility with special training to work on your European vehicles. This team of automotive professionals is very experienced and takes the time to attend regular training to help ensure your vehicle is repaired correctly the first time. This training, coupled with some of the best automotive tools and computer diagnostic equipment enable this location to provide repairs ranging from check engine light and computer system diagnoses and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Our unbiased review of their most recent customers revealed they not only do a great job taking care of your car, they also excel at customer service as well. This team was described as “awesome”, “professional”, “honest”, “knowledgeable”, and “courteous”. For your peace of mind they back their work with a 12-month / 12,000-mile warranty. Rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Import and domestic vehicle repairs. We are a complete automotive service shop.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Service & Repair Timing Belts Windshield/Glass

Amenities

Extended/Evening Hours Free Inspection Heated Waiting Room Warranty Accepted
Wireless Internet

Customer Reviews 24 verified reviews

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Grand Rapids Motorcar
Verified Customer
January 30, 2015

The people there are very knowledgeable about cars and I trust that they will fix any and all problems correctly.

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Grand Rapids Motorcar
Verified Customer
January 30, 2015

Since 2003 I have received top notch service from GR Motor Car. They are professional, courteous, responsive and cost effective in the marketplace. The problems are correctly diagnosed and fixed, and they stand behind what they say and their work.

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Grand Rapids Motorcar
Verified Customer
January 23, 2015

The people there are very knowledgable about cars and I trust that they will fix any and all problems correctly.

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Grand Rapids Motorcar
Verified Customer
January 22, 2015

Great service.

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Grand Rapids Motorcar
Verified Customer
January 16, 2015

We've had a lot of work done there and are the only people we trust.

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Grand Rapids Motorcar
Verified Customer
January 15, 2015

Both Rob and Andrew are fabulous to work with! Rob helped me purchase a new (used) car that fits me much better than the one I traded in.

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Grand Rapids Motorcar
Verified Customer
January 14, 2015

Customer service and detail were outstanding.

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Grand Rapids Motorcar
Verified Customer
January 14, 2015

Great communication and attention to detail. Andrew was in touch at every step.

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Grand Rapids Motorcar
Verified Customer
January 14, 2015

They always to a great job.

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Grand Rapids Motorcar
Verified Customer
January 09, 2015

Great service and long-time excellent care from Royce Ulberg!

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Grand Rapids Motorcar
Verified Customer
January 09, 2015

They did a great job.

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Grand Rapids Motorcar
Verified Customer
January 08, 2015

Awesome service, honest.

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Grand Rapids Motorcar
Verified Customer
January 07, 2015

I have a good relationship with the staff in service.

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Grand Rapids Motorcar
Verified Customer
December 23, 2014

The repair work they did was excellent! They were knowledgeable and fairly priced. I only did a portion of the work they suggested and I did not feel pressured to do any more. The staff was so kind and helpful!

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Grand Rapids Motorcar
Verified Customer
December 23, 2014

They have worked to establishing trust in us as a customer, by educating us on our car's issues, by physically showing us the issues and helping us understand their decisions, and by making decisions to sometimes forego repairs when it is safe to do so.

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Grand Rapids Motorcar
Verified Customer
December 18, 2014

You're awesome.

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Grand Rapids Motorcar
Verified Customer
December 15, 2014

They have been excellent in service! Addressed and serviced my car's needs with integrity and professionalism.

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Grand Rapids Motorcar
Verified Customer
December 11, 2014

Great honest service.

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Grand Rapids Motorcar
Verified Customer
November 12, 2014

I am very happy with the service.

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Grand Rapids Motorcar
Verified Customer
November 07, 2014

Everyone was very nice and knowledgeable about cars. I was offered a loaner car to use. The repairs were made in a timely manner.

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Grand Rapids Motorcar
Verified Customer
November 04, 2014

They always treat me right.

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Grand Rapids Motorcar
Verified Customer
November 03, 2014

Honest & professional business, who are always interested in customer service.

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Grand Rapids Motorcar
Verified Customer
October 10, 2014

You guys are friendly, knowledgeable and offer good pricing!

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1 verified customer did not leave comments but provided this rating:

(1) by John
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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:8:00am to 5:00pm
Tue:8:00am to 5:00pm
Wed:8:00am to 7:00pm
Thu:8:00am to 5:00pm
Fri:8:00am to 5:00pm
Call Now:

(616) 499-2367

Auto Repair Experience

  1. Rob Sperring, Service Manager
  2. Established 2006
  3. 4 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 98 Years of Car Repair Experience