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Grand Pointe Automotive

grandpointauto@sbcglobal.net
5140 S Saginaw Rd
Flint, MI 48507 USA
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CLOSED NOW
Th
8:00am to 5:00pm
CLOSED NOW
Su
Closed
Th
8:00am to 5:00pm
M
8:00am to 5:00pm
F
8:00am to 5:00pm
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8:00am to 5:00pm
S
Closed
W
8:00am to 5:00pm
Call now:
(810) 366-3351
46 Verified Reviews

Auto Repair Experience

  • Aaron Klosterman, Owner
  • Established 1950
  • 3 ASE Certified Auto Technicians
  • 4 Auto Repair Mechanics on Staff
  • 51 Years of Car Repair Experience
RepairPal Scorecard

Grand Pointe Automotive is a very customer friendly and technically qualified repair facility. This RepairPal Certified shop was established in 1950 and has become a trusted member of the community. This was very apparent in our review of their most recent customers who described this team as knowledgeable, fairly priced, honest, and professional. Not only do they provide great service for your but your car will be taken great care of as well. This location features a team of highly skilled experienced professionals who are ASE Certified and who attend some of the best automotive training available on a regular basis. They are committed to repairing your vehicle right the first time. This training coupled with some of the best automotive tools and computer diagnostic equipment make Grandpointe a great alternative to the dealership. They are capable of repairs that range from advanced computer programming and diagnosis, minor and major mechanical repairs, as well as your scheduled maintenance needs. These repairs are backed by a 12-month / 12,000-mile warranty for your peace of mind. GPA offers a clean comfortable waiting area with coffee, wireless Internet, a kids play area, and TV. Local shuttle service, rental cars, and early bird drop off are available for your convenience.

Details

Auto Repair Experience

  • Aaron Klosterman, Owner
  • Established 1950
  • 3 ASE Certified Auto Technicians
  • 4 Auto Repair Mechanics on Staff
  • 51 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Parts/Accessories
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Store
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ACDelco
  • TECH-NET

Message from the Shop

The Flint and Grand Blanc area have trusted Grand Pointe Automotive since 1950! Let us help you get the most out of your vehicle! Free Shuttle service, vehicle pick-up and delivery, Free loaner vehicle, kid friendly waiting room!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

46 Verified Reviews
5 stars
(41)
4 stars
(4)
3 stars
(0)
2 stars
(0)
1 star
(1)
by - Verified Customer March 15, 2017

Excellent!

by - Verified Customer March 08, 2017

I sent my car in and it needed a module but I didn't have the money to fix it, plus the car was 15 years old so I let it go but they were wonderful every step of the way.

by - Verified Customer February 28, 2017

Outstanding service! I would definitely recommend this shop.

by - Verified Customer February 27, 2017

Very happy! I appreciate the kids area while having to wait!! Everyone is always nice!

by - Verified Customer February 26, 2017

Nice people also great to have a courtesy vehicle to take you where you need to go

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by - Verified Customer February 22, 2017

Had an appt, and the shop didn't keep me waiting. I feel like they do not take advantage of me because I'm a female. If they find a potential problem they don't pressure you to have the work done. Prices for work seem comparable to other shops. Conveniently located to my home, they'll even take you home if you don't want to wait and pick you up when work is completed. Appreciate that.

by - Verified Customer February 20, 2017

Will return.

by - Verified Customer February 19, 2017

As always...you did a great job!

by - Verified Customer February 16, 2017

Car is okay now.

by - Verified Customer February 16, 2017

Shop replaced 4 wheel brake pads & rotors. New rotors warped immediately, car had to be returned and have rotors replaced again. Car now satisfactorily repaired.

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by - Verified Customer February 14, 2017

Had an oil change...made an appt. All was good.

by - Verified Customer February 09, 2017

GPA did the needed repair satisfactorily and at the price I expected. Thank you.

by - Verified Customer February 09, 2017

I love the work they do. Everything, every time is on point!

by - Verified Customer February 08, 2017

The guys and gals at Grand Point Automotive are always friendly, trustworthy, and professional. They go above and beyond for you.

by - Verified Customer February 05, 2017

They do good work.

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by - Verified Customer January 31, 2017

The work is always done in a timely manner. My car is checked over and anything worth noting is mentioned along with an estimate. We will discuss what should be done sooner rather than later and rank all items noted. I am never pressured into having a repair done or something replaced if it's not absolutely necessary.

by - Verified Customer January 25, 2017

The most knowledgeable, friendly, dependable repair shop I have ever been to. I have referred just about everyone I know to Grand Pointe Auto. I love the fact that they have a kids play area in the waiting room! Their free shuttle service takes me anywhere I need to go while their working on my cars.

by - Verified Customer January 23, 2017

I like going there. I have an older, low mileage Audi. I was worried about finding somewhere it would be treated with genuine expertise and professional care as I intend on keeping it as a future collectible. I am totally satisfied with the repair and maintenance work done, which was somewhat complex, and the friendliness of everyone I met at Grand Pointe. I would recommend this location to everyone.

by - Verified Customer January 19, 2017

They were very nice and explained everything and did not try to make me pay for something that was not needed.

by - Verified Customer January 19, 2017

Nice place to do

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by - Verified Customer January 18, 2017

The repair team needs to make sure they wipe/clean the interior door handles or any place inside the vehicle they touch. In addition, maybe place a clean cloth over the driver's seat as well. I noticed the dirt/ stains every time I pick up my vehicle, but overall, I still highly recommend Grand Pointe to my friends/neighbors. Thank you!

by - Verified Customer January 15, 2017

Good.

by - Verified Customer August 25, 2014

Very fast, honest service at reasonable prices.

by - Verified Customer August 25, 2014

Previous service work.

by - Verified Customer August 25, 2014

Affordable, friendly, honest, great customer service. I have taken my car to a lot of maintenance places and have always had problems with the quality/price/customer service, etc. I have no apprehensions when taking my car to Grand Pointe. I know it is in great hands.

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by - Verified Customer August 22, 2014

Great service, knowledgeable repair staff and fair prices!

by August 22, 2014

They are very honest and reliable. They are very nice to me. Quick service.

by - Verified Customer August 21, 2014

Good service. Friendly. Picked up my car and brought it back to me. Took care of all my problems.

by August 15, 2014

good service

by - Verified Customer August 15, 2014

Prompt service.

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by - Verified Customer August 14, 2014

Price, speed, and professionalism.

by - Verified Customer July 30, 2014

The mechanics are well trained in automotive repair. Courier service to home is convenient..

by - Verified Customer July 29, 2014

They did a good job in a timely fashion.

by - Verified Customer July 24, 2014

I reviewed work done on my car over the past 5 years and believe I was ripped off. I'm so glad that I've found GPA&AR for now I believe I'm in safe hands.

by - Verified Customer July 23, 2014

I have my own personal car and my company car serviced thery frequently and they are always polite, timely and reasonably priced.

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by - Verified Customer July 23, 2014

Because Grand Pointe is a friendly and honest places to take your car. They have never failed me yet.

by - Verified Customer July 21, 2014

I have always been impressed with the service I have received. I have recommended Grand Pointe Auto many times already.

by - Verified Customer July 17, 2014

I have been going there for like 5+ years

by - Verified Customer July 10, 2014

Honest work, they do quality work at a fair price

by - Verified Customer July 07, 2014

Great service.

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by - Verified Customer July 07, 2014

Good service at fair price.

by - Verified Customer July 07, 2014

Took vehicle in for the entire day. That was 1 entire day I was without transportation I was offered a shuttle by grand point but I could not be shuttled to the fourteen business stops I would have had that day. And after the gentleman brought my jeep home at 7 that night I was told they would need it another day!! I thought I just have you guys a thousand dollars to fix it and now you need more time??? Be puss you goofed it up???

Reply from Grand Pointe Automotive – by grandpointeauto September 12, 2014

Hi Brian, I'm very sorry that you were inconvenienced without your vehicle. I completely understand how frustrating it can be when you are without transportation. Unfortunately with your Jeep this was a software programing issue with the Transmission control module. When we replaced the module it had to be programmed using factory Jeep software (Jeep is the one that controls this software). We had repeated issues with the Jeep software installs. Unfortunately when this happens, all we can do is wait for Jeep to correct their software problem. I feel that we did everything we could like having our techs stay after hours to correct the software issue and picking up and delivering the vehicle to your home to alleviate some of the burden. In the end I understand that even with the extra steps we took to get the problem solved, you were still without a vehicle and that is a huge inconvenience. Please understand that the issue that we had with your Jeep is a very rare occurrence and rest assured that you can put your trust in us for any future auto repairs or maintenance. If you have any questions or concerns, please feel free to contact me anytime (810) 603-1900.
Sincerely,
Aaron Klosterman

4 verified customers did not leave comments but provided these ratings:
by Kristinand 2 other verified reviewers
by 1 verified reviewer
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