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Grahams Auto Truck Clinic LLC

N 3333 Cty Rd J , Poynette, WI 53955 Map & directions

Call Now: (608) 709-2957

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About Grahams Auto Truck Clinic LLC

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
97
Tools & Equipment (?)
94
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Graham's Auto Truck Clinic was established by Graham Gounihan. The shop is now a family affair with his son, Nathan, taking care of the day to day operations of this RepairPal Certified shop. Graham has proudly been serving the community since 1992 and firmly believes they must participate in the well being of the communities they serve by making charitable contributions and by using safe business practices and high ethical standards. This practice is confirmed by the customer feedback we found. The team is comprised of very experienced professionals and formally trained ambitious new comers. They take their training and professionalism seriously by attending regular ongoing training to make sure they are current on the latest changes in technology. An investment has been made in some of the best automotive tools and computer diagnostic equipment available to ensure the work done on your vehicle is professional and accurate. They back their work with a 24-month / 24,000-mile warranty. Local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your comfort.

Message from the Shop

Graham's Auto and Truck Clinic LLC, is a 5 bay full-service auto repair and preventive maintenance center. We have been performing high quality and guaranteed auto repairs in the Poynette, Wisconsin area since 1992. We are conveniently located next to the interstate. Our qualified technicians perform preventative maintenance and repairs on both domestic and foreign vehicles, trucks, and SUVs. We only use parts that are equal to or exceed the standards of those parts originally used by the manufacturers. For all scheduled maintenance of your personal or company vehicle, pickup or truck, we are definitely the cost-effective alternative to an auto dealership. Regardless of the age of your vehicle, we will service your car or truck and still maintain the manufacturer's warranty.

Graham's Auto and Truck Clinic LLC is independently owned and operated. We pride ourselves on quality workmanship and repairing your automobile right the first time.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Early Bird Dropoff Free Inspection
Gas/Diesel Heated Waiting Room Loaner Car Service Guarantee
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Grahams Auto Truck Clinic LLC
Verified Customer
November 28, 2013

They have great customer service. Their workmanship is top notch. They are willing to work with customers to let you know if there is something that needs to be done and how urgent it is. They have great pricing.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 27, 2013

Excellent service. Excellent at explaining. It is a joy to go there. The people are so pleasant. They are straight shooters.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 27, 2013

They take customer service to the extreme.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 27, 2013

I thought they were honest and reasonably priced. They provided good quality service.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 27, 2013

Service is good at a good rate. I was happy with them.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 26, 2013

They fixed the problem and got me back on the road.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 23, 2013

They go the extra mile. Their prices are comparable to other places in the area. They are friendly.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 22, 2013

He has always done work for me. He has always treated me very sincere. I've never had to take anything back.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 22, 2013

I just trust them. They do good quality work and stand by their work.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 22, 2013

They always have the cars ready when they say they will. They provide reasonable costs. They do not try to pad things with repairs that are not needed. They are a very honest repair shop. That is rare in the automobile repair world.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 16, 2013

Very prompt. Very thorough. Communicate very well.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 13, 2013

They are kind and courteous. They explain the issue or a problem that they have noticed. Reasonably priced. They are quick.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 13, 2013

Graham's staff are terrific. We have been going to them for years and they are very accommodating. They are always gracious, polite, kind and have a lot of regular customers.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 13, 2013

They have always fixed things the way we needed them to. They always do it in a timely manner.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 08, 2013

I have been going to them for years and their prices are always competitive. I have always been satisfied with their service. I have never had to bring a car back after the repair.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 08, 2013

It took a little longer than what they anticipated but not much longer.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 07, 2013

I thought they did very good work. They were very efficient and respectful of me.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 07, 2013

Their service is very good. They are reliable. They explain what they are going to do and what they have done. We have been using their services since they started and we always go to them.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 06, 2013

They communicated very well. Their prices are very reasonable. The staff is friendly.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 06, 2013

They do a great job.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 02, 2013

Good, honest, hard working people. They treat their customers right. They are a family business and not some corporate thing. A family business is always better to deal with.

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Grahams Auto Truck Clinic LLC
Verified Customer
November 01, 2013

They are honest. They are reasonably priced and they have a nice shop.

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3 verified customers did not leave comments but provided these ratings:

(1) by 1 verified reviewer
(1) by 1 verified reviewer
(1) by 1 verified reviewer
Get Directions to Grahams Auto Truck Clinic LLC
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(608) 709-2957

Auto Repair Experience

  1. Graham Counihan, Owner
  2. Nathan Counihan, Manager
  3. 4 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 70 Years of Car Repair Experience