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Goss' Garage

9421 Smith Avenue, Lanham, MD 20706 Map & directions

(301) 710-9364

Call Now: (301) 710-9364

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About Goss' Garage

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability
97
Tools & Equipment
95
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Pat Goss, the owner of Goss' Garage, has been serving the Seabrook community since 1981. They feature a crew of 7 seasoned automotive professionals who combine for over 178 years of experience. All are ASE certified, attend weekly training, and have the automotive tools and computer diagnostic equipment necessary to make professional repairs to your late model computer controlled vehicle. On the customer service side they offer shuttle service, early bird drop off, and wireless internet onsite. Our team found Goss Garage to be a fine example of what we like to see in our certified shop network.

Message from the Shop

Our 10 bay shop in Lanham-Seabrook, MD is a leader in MD/DC/VA for diagnostic testing and repair of domestic and import cars and light trucks. We are one of the best outfitted shops in the country with the latest and greatest in equipment to better service your vehicle. We are an ASE Blue Seal of Excellence Certified Shop. We are a MD Certified Emissions Repair Facility. All technicians are A.S.E. Certified.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

Coffee Early Bird Dropoff Heated Waiting Room Military Discount
Rental Car Senior Discount Service Guarantee Shopping Nearby
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 56 verified reviews (60 total)

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Goss' Garage
Verified Customer
April 04, 2013

My son reminded me that my ex use to faithfully listen to this fascinating car talk show host, Pat Goss. My son encouraged me to check them out, before having any one else look at the car. The car is a 10-year old Lexus, that still looks as good as new. No accidents, no trouble until a year ago. Had I gone to Goss' shop then I would not have had any trouble with the car. I had gone to many mechanics for diagnostics, they would instinctively tell me that they would have to charge thousands of dollars to get to the heart of the problem, and then the problem might cost thousands more. The money spent on diagnostics alone, would have repaired the car, had I gone straight to Mr. Goss. Lexus told me that my car needed $10,000 worth of repair work. They said it would not run much longer without that work, that was a year ago. Pat Goss' people cheerfully took my car in did a same day diagnostic, and the cost was so nominal that I told them to do it the next day. They not only ordered the parts, as some mechanics had asked me to get the parts, what would I know about getting a part? Pat Goss' shop completed the job in a couple of days and had the car purring like a kitten. They told me that there are other small maintenance things that need doing, but these were not earth shattering. I gave Goss' shop people the Lexus list, and there was nothing on that list that would have fixed my car. The problem was totally something that was not on Lexus' list. Lexus feels that you should replace your car when it gets to be 10 years old. So a $10,000 job would cause you to decide to buy a new one, if you are fickle enough to believe them. My hat is off to the great staff and mechanics at Pat Goss' auto, and a wink to Billy!

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Goss' Garage
Verified Customer
May 20, 2013

Goss' Garage is my top place for service for all of my vehicles. Highly recommend their services!

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Goss' Garage
Verified Customer
May 17, 2013

Excellent service. Good results. Price good. Answers questions. Consults with customer & explains what needs to be done to vehicle & why.

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Goss' Garage
Verified Customer
May 13, 2013

I work on my own cars and only use a mechanic shop when the work exceeds my skills. Goss's Garage is who I use. This last time was my mother's car. The brakes went out and I looked at what needed to happen and quickly determined it needed to go to a pro. It was a huge amount of work and I knew it would be because of how the brake lines are routed. They gave me an estimate and the final price was below the estimate. It was not cheap but it was fair. I recommend these guys to everyone. If you want it done right the first time, go to these guys. Don't forget to look in the work area. You can eat off the floor.

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Goss' Garage
Verified Customer
May 14, 2013

Goss's Garage provides good quality work. The staff is friendly and efficient. Pat also provide a 10% discount to military and public safety personnel

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Goss' Garage
Verified Customer
May 09, 2013

The main thing I want to say and the reason why I choose to bring my car to Goss' Garage for repairs is because I really believe they care about quality work. They also seem very knowledgeable about all the technical aspects of cars including the newer ones where the technology is constantly and quickly changing---yet they are able to keep up.

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Goss' Garage
Verified Customer
April 11, 2013

Great work, followed my instructions to the letter and completed the repairs in a timely manner. Best of all, they followed up about 10 days after the repair. I've never had a follow-up call.

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Goss' Garage
Verified Customer
April 08, 2013

Each time I have used Goss's garage, I have been treated like I was the only customer there. I was explained everything that was to be done and preventive measures to ensure that problems would be kept to a minimum. Very pleased with the service and customer care that was received.

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Goss' Garage
Verified Customer
March 20, 2013

The experience at Goss' garage is great from the office staff to the mechanics to the shuttle driver.

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Goss' Garage
Verified Customer
March 01, 2013

I got on the internet, and asked a question about my car to Pat Goss. The Ford dealer told me that I had a blown head gasket, and that is why I wasn't getting any heat. Pat told me it was one of 3 things. I took my car into his garage. They found the problem, gave me an estimate, and the car was fixed for less than the estimate.

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Goss' Garage
Verified Customer
January 28, 2015

I was not told outright that I needed to pay for the car computer's reprogramming before the tires could be rotated. Because of this the tires could not be rotated after I had waited for an hour.

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Goss' Garage
Verified Customer
January 28, 2015

Excellent customer service.

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Goss' Garage
Verified Customer
January 26, 2015

The work was completed on time and it was easy to schedule an appointment, PLUS my care runs much better.

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Goss' Garage
Verified Customer
January 19, 2015

Staff was knowledgeable and friendly. They went over my 15-year old car - which had only been service be the dealer - and gave me honest advice about the service it needed.

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Goss' Garage
Verified Customer
January 19, 2015

They seem to be trustworthy. Gave me a ride to and from work.

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Goss' Garage
Verified Customer
January 16, 2015

Service to my car was great. Love the customer service.

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Goss' Garage
Verified Customer
January 15, 2015

Tremendous understanding of automotive technologies, and superb customer service.

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Goss' Garage
Verified Customer
January 13, 2015

Fast service, honest estimate.

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Goss' Garage
Verified Customer
January 09, 2015

Service took longer than I anticipated but I had a positive experience. The quality of service was good.

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Goss' Garage
Verified Customer
January 09, 2015

I like the services I got.

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Goss' Garage
Verified Customer
January 08, 2015

Great honest service with a smile.

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Goss' Garage
Verified Customer
January 08, 2015

Customer service was exceptional. The team worked hard to try and meet your needs. I was very satisfied with the service and have had no problem with the repaired job.

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Goss' Garage
Verified Customer
December 30, 2014

Very friendly. Honest about not needing a service that another vendor said was urgent. Good follow up service.

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Goss' Garage
Verified Customer
December 29, 2014

Service was professional but the cost of the repair was very high.

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Goss' Garage
Verified Customer
December 24, 2014

I had my car repaired at Goss Garage. A few days later I returned with same problem. After they checked it,they said it was something else that needed to be done. Now I have already paid $190 for first repair that did not resolve the problem. They told it was something else and could bring it back for a second repair at $130. I believe I can throw parts at a problem and save on the labor. They presented themselves as professionals but did not show me. Before I took my car to them I had already replaced the tensioner and belt. I feel ripped off and fear the worse by returning.

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Goss' Garage
Verified Customer
December 22, 2014

The supervisor was very personable and focused on my vehicle problem. The service was impeccable but a little costly which you would expect from a quality organization.

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Goss' Garage
Verified Customer
December 18, 2014

Friendly and knowledgeable staff.

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Goss' Garage
Verified Customer
December 16, 2014

Good service and communication.

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Goss' Garage
Verified Customer
December 16, 2014

I'm very happy with the service at Goss' Garage.

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Goss' Garage
Verified Customer
December 16, 2014

I took my truck to the shop for the total flush...the price I was quoted was that minus the air filter which they called me to suggest I change it...the staff were very courteous and professional...looking forward to bringing my truck in for future work

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Goss' Garage
Verified Customer
December 08, 2014

Prompt reasonable service.

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Goss' Garage
Verified Customer
December 03, 2014

Good price, honest answers, car fixed with no further issues.

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Goss' Garage
Verified Customer
December 02, 2014

I like the professional knowledge, quality of workmanship. They are extremely helpful assisting clients, and offer reasonable pricing.

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Goss' Garage
Verified Customer
November 26, 2014

Good service reasonable price.

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Goss' Garage
Verified Customer
November 24, 2014

Service was provided in a timely manner.

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Goss' Garage
Verified Customer
November 10, 2014

They care, they're good, and reasonably priced.

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Goss' Garage
Verified Customer
October 31, 2014

They KNOW what they are doing AND will not only fix "Exactly" what you want repaired BUT without charging you or Pushing you tell you if they see any other problems. I would send my Mom there!!

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Goss' Garage
Verified Customer
October 20, 2014

Great service. My car is running great!

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Goss' Garage
Verified Customer
October 10, 2014

Great shop and friendly people. They did a good job of explaining the service(s) and didn't try to "up sell" products that I didn't need or request information about.

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Goss' Garage
Verified Customer
October 09, 2014

They do good work at a reasonable price although they are a bit out of the way.

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Goss' Garage
Verified Customer
October 03, 2014

Good service.

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Goss' Garage
Verified Customer
September 26, 2014

I had a positive experience and didn't feel especially ripped off because I'm a woman.

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Goss' Garage
Verified Customer
August 20, 2014

The service was excellent, timely and the customer service was quite good.

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Goss' Garage
Verified Customer
August 13, 2014

Great service. Exceptional group

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Goss' Garage
Verified Customer
August 06, 2014

Car was brought in to Goss’s Garage (GG) due to reputation and exposure on Motor Week. Ford dealer indicated oil pan gasket need to be replaced. Quote good at GG, so brought it there. GG indicated ink dye test needed not acknowledging another garage’s diagnosis. Upon inquiry from customer to GG on technique for cleaning engine, service writers, (male/husband) seemed irritated then questioning customer how they would clean the engine. I/we trusted GG to clean the engine without damaging electronics. Coil pack was damaged. GG took off used coil pack of GG’s relative’s Taurus as “complimentary” courtesy. This was a discourtesy. Engine light on immediately with other cylinder misfire codes. We then had faulty GG installed coil pack replaced at our cost by another mechanic. Will never return to GG.

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Goss' Garage
Verified Customer
July 14, 2014

WHAT THEY QUOTED ON THE PRICE OF THE WORK WAS WHAT IT WAS. THE WORK WAS DONE TO MY SATISFACTION.

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Goss' Garage
Verified Customer
July 02, 2014

Very knowledgeable and honest. Very good work at reasonable price.

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Goss' Garage
Verified Customer
June 30, 2014

They provided the service in good time, with good quality.

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Goss' Garage
Verified Customer
June 25, 2014

Excellent service BUT PRICEY.

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Goss' Garage
Verified Customer
May 10, 2013

I trust them. They do great work. Prices are good. And they are personable

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Goss' Garage
Verified Customer
April 16, 2013

Goss s Garage is surely a reputable and honest place. I have been pleased with the maint. done on my jeep and nothing has failed on it after being repaired.

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Goss' Garage
Verified Customer
April 04, 2013

Best garage in town. Hands down.

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Goss' Garage
Verified Customer
March 19, 2013

High quality car maintenance from trustworthy people who are experts at keeping my cars on the road.

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Goss' Garage
Verified Customer
March 11, 2013

If you want a long time friend, best prices, and a short wait then Goss' Garage is for YOU!

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Goss' Garage
Verified Customer
March 08, 2013

I have had my cars serviced at Goss's Garage for about ten years but Pat Goss has been a valuable resource for over 25 years thru his call in radio show.

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Goss' Garage
Verified Customer
March 05, 2013

Goss' Garage is a "go to" place for questions or repairs or anything automotive. I met professional staff who gave me an honest assessment of needed repairs. The work was performed on time and at a reasonable cost. I have recommended this shop to family and friends.

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Goss' Garage
August 09, 2012

This shop are a piece of work. We had a axel replaced which blew in less than 3 months. Called and was given 2 different warranty info. Front desk said it was covered and pat gets on the phone to say its not. Took the car to Champion who had replaced the drivers side and we were told steel wool was I'm the axel. Champion repaired and replaced Goss shabby work and sent the axel by Goss back to manufactor for refund. Goss does not stand behind his work nor does he check his employees work

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Goss' Garage
May 04, 2010

This is a great shop at reasonable rates. I have been a customer for several years and have noticed that nearly all of the staff are still there and have been working there awhile -- a good sign. Even though this is a busy shop, the customer service is very good, whether it be on communications or giving a lift to Metro. And is conveniently located across from Seabrook MARC station. A+ shop.

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Goss' Garage
February 07, 2009

Pat Goss is a local legend in auto repairs and service in the DC Metro area and even has his own TV show. His shop is the best.

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Goss' Garage
June 12, 2013

I've finally found a shop that I trust to do quality work for a reasonable cost. The folks at Goss' Garage clearly take pride in their work and value their customers.

With over 150K miles on my Ford Ranger, I was starting to think it might be time for a new vehicle. After these guys worked on it, I'm thinking it may go another 150K.

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(301) 710-9364

Auto Repair Experience

  1. Pat Goss, Owner
  2. Established 1981
  3. 5 Auto Repair Mechanics on Staff
  4. 5 ASE Certified Auto Technicians
  5. 178 Years of Car Repair Experience