Goodyear Tire And Automotive
11904-C Meridian East, Puyallup, WA 98373 Map & directions
Call Now: (253) 656-4329
“Bob Sealey always has delivered on his promises to me.”
“The owner there is very likable. He makes sure everything is done correctly and the way you want it. It was...”
“They were extremely friendly and got it done in a hurry while we waited and that was nice.”
“The service offered is both personal and knowledgable. I was pleased with the repairs.”
“Great attitude very friendly the time i ate breakfast and was headed home they called and said it was ready....”
“I have been taking my vehicles to Goodyear Tire & Auto- Southhill Puyallup, WA for many years now. Bob,...”
“I've been coming to that shop for something like 30 years, and have always been very pleased with the quality...”
“I like the local small business feeling they have at their store”
“Bob the owner is honest and cares about his customers, employees, and the service his company provides.”
“They were very helpful nice and service was not that long.”
“The work was done with a very courteous and professional manner.”
“I was treated politely; my questions were answered and the shop was very clean.”
About Goodyear Tire And Automotive
RepairPal’s Comprehensive Evaluation
During our review of this Goodyear Tire we found an experienced team of 4 well trained technicians, led by 2 ASE Master certified techs who have been working together at this shop for almost 20 years! When you drop your vehicle off for service you will be greeted by Gerry who has been taking care of customers here for over 16 years. Their clean, modern facility has a comfortable waiting room complete with WiFi access and if you need a ride home, they have a shuttle service at the ready. Rounding out this certified shop are Saturday business hours for your convenience.
Message from the Shop
Locally owned and operated since 1978, we specialize in all automotive services and repairs. This includes timing belts, water pumps, cv axles, belts and hoses, radiators, wheels bearings, batteries, alternators, and starters. We carry full lines of Goodyear, Dunlop, and Kelly tires. We offer immediate service. Our warranty is nation-wide and is 24 months, or 24,000 miles whichever comes first. Our technicians are ASE Certified. We are the only AAA approved repair facility on Puyallup's South Hill. And our number priority is YOU, our customer.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Timing Belts||Tire Sales/Repair|
|AAA Member Discount||Child Friendly||Coffee||Early Bird Dropoff|
|Financing||Heated Waiting Room||Military Discount||Open Saturday|
|Service Guarantee||Shopping Nearby||Shuttle||Towing|
Customer Reviews 20 verified reviews (21 total)20 Sort by: Date |
I like the guys who work here, but I feel that they need to be a little more helpful, not just appear to be. Here is my last experience. My wife went in and said we needed a new thermostat. We had an engine light on, got it read at a local auto supply store, it said we needed a new thermostat. Since they always have gone 10 to 15 percent higher then quoted in the past, she went in and said no to a diagnostic test. Just replace the thermostat. They did, and they replaced some fluid and an oil related part that appeared to be missing. That's added approx. a hundred bucks to the price. They said that they tried to call and ask us about it, but we never answered. In the past, we always have in to the up selling, so I think they thought it was ness asset enough to just do it. I can live with that I guess. What really bothered me is that they didn't reset the engine light. He told me that my wife never asked for the diagnostic, and just to replace the part. I assume that means that if we did the diagnostic, they would reset that engine light. He said, she only wanted the thermostat replaced, nothing more! Well, if that was the case, why did they do additional work on replacing the fluid and oil related cap or part? It seems to me that they like to toss in the diagnostic charge, since its easy money. We've been dinged by that before. Also, the engine light came on right after another previous visit when they charged us hundreds to "fix" the heater. It still didn't work when they were done, but the knob and fan worked better, but hardly any heat! And a day later the engine light came on. We made the mistake of waiting a couple months to do anything about it, but when we did, it was another bad Experience. So, it boils down to couple things. Quotes are always too low They are not practically helpful to a consumer. They need to be more informative. Why should a car with an engine light on, leave with it on when the problem code has been fixed with a replacement part? If they don't an on resetting the code, tell us before we leave the keys and walk out with the quote in mind. Tell your customers that " the diagnostic test" includes resetting the engine light. Or, does it really?
I have been taking my vehicles to Goodyear Tire & Auto- Southhill Puyallup, WA for many years now. Bob, Jerry, Mike and all the good people at this shop have always been honest and fair with me, and what services are truly needed to keep my vehicles in good shape and on the road. I have every confidence in this facility. They are an excellent operation.
I trust them. I have had my car serviced by them for several years and I have never had a bad experience. My car is an older model and they only do what is necessary. My family members are also happy with their service. Ny car gas 115,000 miles in it and because of their care it will last for another 100,000.
I have a 2006 Ford Escape Hybrid. Two days ago I was in Seattle and my CAUTION!!! STOP SAFELY NOW!!!! light came on. We pulled over, turned off the car, waited 10 minutes, restarted the car and the light was off. We drove back to Tacoma. This morning I called Goodyear Tire and Automotive and explained my problem. They told me I could bring my car right in. Great! In the meantime my husband and I read everything we could find regarding this matter online. About 85% talked of a pump needing to be replaced…..$550-$850. About 15% said it was just a "fluke".
Three hours later the technician called us and said they could find nothing wrong. They had done a complete diagnostic check (for which they had told us up front they would charge $99.) They did suggest an oil change, for which we were due. OK……$45 for an oil change.
An hour later I went to pick up my car. "That will be $49, please." I say, "No, it should be something like $150 for the diagnostic check and the oil change." THEY say, "Oh, no mam…….we won't be charging you for the diagnostic check since we didn't find anything." Are you serious?! Who gives this type of service? I'm sure the diagnostic machine they used cost a zillion dollars……yet they were not going to charge me? "No, we think it was just a fluke in the system. It happens sometimes."
Well…….I'm sold on this company! I actually found them by reading reviews of satisfied customers. Count me in as a huge fan!
Oh……..and GO HAWKS!!!