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Goodyear Auto Service Center - 8426

(503) 476-9778
29 Verified Reviews

HOURS
07:00
18:00
http://purl.org/goodrelations/v1#Monday
07:00
18:00
http://purl.org/goodrelations/v1#Tuesday
07:00
18:00
http://purl.org/goodrelations/v1#Wednesday
07:00
18:00
http://purl.org/goodrelations/v1#Thursday
07:00
18:00
http://purl.org/goodrelations/v1#Friday
07:00
18:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
7:00am to 6:00pm
T
7:00am to 6:00pm
W
7:00am to 6:00pm
Th
7:00am to 6:00pm
F
7:00am to 6:00pm
S
7:00am to 6:00pm

ADDRESS

301 A Ave
Lake Oswego, OR 97034 USA

AUTO REPAIR EXPERIENCE

  • Billy Martin, Manager
  • Established 1987
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 25 Years of Car Repair Experience

Goodyear Auto Service Center - 8426 Reviews

OVERALL RATING

29 Verified Reviews
5 stars
(20)
4 stars
(5)
3 stars
(2)
2 stars
(1)
1 star
(1)
by November 05, 2016

After searching for the best tires for my car, I purchased four Goodyear Assurance ComfortTred Touring tires from my local Goodyear dealer. The service team listened to my needs, answered my questions and provided excellent same day service. I am thrilled with my choice in both tires and the Goodyear team that made it all come together!

by September 04, 2016

I like that tires are rotated at the same time as the oil change. I also like the service recommendations. Friendly staff.

by August 02, 2016

The tires were in stock, and wait time was minimal. After the tires were installed I took a 4500 road trip which included many very rough gravel and rocky roads, and some bouldering, Had no troubles with the tires.

by July 22, 2016

First, I booked an appointment online with your store and the available times shown on the screen. After I booked it, I get a call the next day saying that they can't honor my request because they are busy and that the scheduler on the website doesn't work it just captures interest in services so they have to call and book you. Then I booked an appointment with the person for a week out and confirmed a time. When I get there for my scheduled appointment they were saying, well it's going to be a while, want to leave your car for the day, etc. I said no to all because I told the first person when I booked it that I was going to wait. I now show up on time for my appointment. I did not get my car back from a simple oil change and tire rotation for one and one half hours. That is terrible.

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by April 03, 2016

I will not take my car anywhere else. Nobody else touches my car.

by April 02, 2016

This was my second set of tires from this location. Their service is great, the pricing was great, even the free coffee was better than average. No pressure and just simply a smooth experience.

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by March 01, 2016

I always take my vehicles to this store. Not only is it convenient, but the staff is always professional and courteous. The service is always great and on the rare occasion that something went wrong, they address it right away. The WiFi at this location has always been an issue, too slow or doesn't connect. I do not wait in the waiting area too often or I will just go to a nearby Starbucks for WiFi. Other than that, this store is great.

by March 01, 2016

Very efficient in meeting time deadlines. Keeps you aware of things needed to be done with your car. Willing to go out of their way to meet customer needs.

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by January 18, 2016

I came in Saturday afternoon for an oil change. When I arrived I was quickly greeted by friendly employees which was very welcoming. I had just noticed I had a headlight out and had bought a bulb to replace it. The staff was able to assist at a low charge and even with oil change and light fix I was out within an hour. Jahari was very helpful and friendly. Very happy with my experience!

by January 09, 2016

I had an appt. for an oil change and tire rotation at 2pm. I arrived and the manager told me it would take 90 minutes because they "got busy 20 minutes ago". Appts DO NOT matter so don't plan your day around them. Just show up. You will get the same service as if you planned. Very frustrating.

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by January 03, 2016

I have been pleased for a long time, and feel I am being treated respectfully.

by December 05, 2015

The staff was friendly and efficient. Even the free services a previous purchase entitled me to were conducted promptly and professionally. Their honesty encourages trust and has ensured that my next services will be done here.

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by November 19, 2015

Jahari is great, very knowledgeable, and has amazing customer service skills.

by September 20, 2015

Jahari booked me for 1pm, and was right on time. I told him I had 1 hour, and they were done on time. I'll switch all my car needs over to the LO Goodyear!

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by June 23, 2015

Replaced a tire that blew out over the weekend. Was advised I had a small credit due to the insurance I purchased with the original tires. They removed the spare I was using and placed it back in the cradle on the Lexus. I was told about 1 1/2 hrs, and they completed it in 1 hr. Good Job.

by June 01, 2015

I have been going there for at least 15 years and I have always been very satisfied. Fair honest. Direct. No hard sales talk. I will continue going there for many years.

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by May 13, 2015

Billy was great and call me back to tell me I have left my book there. He always gives options and explains things well. I have the majority of my service on both vehicles at that store.

by April 21, 2015

I am a longtime customer (20 years plus) and have had good service when you were on McLaughlin and up til now in Lake Oswego. The last time (about 2 weeks ago) I went in the service manager was gone. The man I dealt with said he was the new manager. He was defensive. When I asked about a particular mechanic I was told he was not there and they were looking to replace him. Imagine my surprise when that man entered the room and waved. So I have also been lied to. Not a happy camper.

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by April 10, 2015

I have been going to Lake O Goodyear for some time now and they are always helpful and don't try to fix something that doesn't need it!!

by March 10, 2015

Good service, good work, and acceptable wait time.

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by January 26, 2015

We called and got a same afternoon appointment for a quick oil change. Staff was friendly and helpful and got us in and out very quickly.

by January 20, 2015

Billy and his team did a great job from start to finish =)

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by January 17, 2015

Billy did a good job of getting our tires on timely & at a great price. Everyone is always friendly & they do a great job in Lake Oswego.

by October 23, 2014

I moved to Lake Oswego 3 years ago. I have an Acura and liked the service in Illinois. I tried the dealer in Portland and was disappointed. Out of necessity I tried the Lake Oswego shop. They were honest and did good work. I've been using them ever since.

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by September 04, 2014

I made the appointment for an oil change and replacement of belts online. I dropped off my car at the agreed time, 8:00 am. I was asked what was the latest I needed the car. I should have been asked when I wanted to pick up the car or told when it would be ready. I said 12 pm thinking I wanted it no later than that, but that this service should not take nearly as long as four hours to complete. I showed up at 10:30 and work had not yet begun on my vehicle. I was dumbfounded. If I schedule a drop off at 8 am for minor service, I would expect work to begin when I scheduled. If the personnel are not available to begin work at drop off, then that time should not be offered. I will think twice before scheduling service here another time.

by August 05, 2014

I have had my own shop & do a lot of my own work on my vehicles. There a lot of choices when it comes to a place to by tires (Costco, Tire Factory, Ect). I decided to check on the local store. Getting new tires was made very easy by dealing with the service manager Gary. Not only did I get tires, I had new brakes installed at the same time. I was given a ride to my home & picked up when work was completed. Gary was GREAT. I will recommend this store to friends & return myself when the need arises!

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by August 04, 2014

Been a regular customer for quite some time - and you can draw your own conclusions from that. A Satisfied Customer!

by July 28, 2014

Jahara especially was very professional, answering questions and helping with the manufacturer's rebate process. Also happy with the quality of the work performed. Thank you!

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by July 22, 2014

Excellent service. As always personnel is knowledgeable and friendly - customer oriented. The quality of service is outstanding. Thank you.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Open Saturday
  • Shuttle
  • Wireless Internet

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
92
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
98

Map
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