I never come away from Goodyear dissatisfied with their service. They always give me good advice and great service. Their prices are always most reasonable. They're so much more than a just a tire store. They're a full service car care company.
Friendly and very helpful.
I have been going to this location for almost 3 years. They handle my oil changes, tires, maintenance, and more. I've been to other auto service shops around the city and I have always felt ripped off. This Goodyear is the exact opposite! They always quickly diagnose the problem and do what it takes to fix it, without racking up your bill with other needless items. They will make recommendations, but tell you if they can wait or not. As a woman, this is so important! I will always visit this location, worth the extra drive for me!
A/C was going out on our Ford Freestyle. Initially, the guys quoted us about $1100 to replace the compressor. Once they got to work, they found that there was a two-stage valve that had become faulty and they were able to fix the problem for less than $300. Thanks guys.
As a woman, it is hard to find a mechanic that makes you feel comfortable. I really like the work and the short wait time. It's been two years since I have been with them and that trust had to be gained.
The services that are done to my car are always done well, customer service on the other hand kind of sucks. I hate walking into a place where I feel like I'm bothering them. If you don't like your job, go find a new one. When I came back to pick up my car, it was the same customer service... unfriendly. I even noticed it was the store manager. Feeling really disappointed.
Quick service no long waiting period. The staff was very friendly.
Staff has always been fair about diagnosing and fixing car problems.
I've been going to the Keystone Goodyear for a long time, through many different cars, and I've always been happy with the service and the helpfulness of the people there. They are knowledgeable and good about explaining each task, and I never feel as though they've talked me into having needless work done. These guys are great ... good old fashioned service with respect and a smile.
Service good and staff were nice. Waited long time for an appointment though.
I really appreciate this team's honesty and straightforwardness regarding the needs of my car. I was driven away from another service center as a result of receiving inflated advice and prices. I really appreciate this team's candor about what is necessary. I come here for any services I can - oil changes, brake pad replacement, and I bought my tires here in July. I feel like I am in good hands with this team!
Great mechanics and great customer service. Never a bad visit.
Best place in Indy for an oil change!!! They always do a great job with hot, fresh coffee, a TV and clean area there for while you wait.
Not cheap or always fast but always worth the time for quality.
Based on the oil change I purchased, I would recommend this location.
The guys at this store always take good care of me and provide excellent service. My dad was a "car guy" and started coming to this store, prior to his death and taking my car in for me. If he trusted them, then that is good enough for me. The guys at this store are fast, friendly, and take good care of their clients. They are respectful and honest. They do their best for their customers. I will continue to use their services.
Set an appointment for an oil change on Saturday afternoon and it was done within the hour. Friendly staff.
Have been going to this location for at least 7 years as it is close to my work and they sometimes shuttle me to work in AM. Service is always done in a timely manner and I feel this location is very trustworthy and will continue to take my car concerns to them. I do wish the mailed discount coupons came BEFORE I need to get my oil changed. Seems they always come some weeks AFTER my oil change. I am a loyal customer and wish to receive coupons earlier. The manager and workers are always polite and answer my questions.
The tires recommended are running smooth with excellent traction. The alignment seems to be fine. Goodyear has been my choice for many years.
I came in for a tire rotation and lube, oil, filter. I left with a $403 bill for rear brakes included. I let the write up man know at first that I could not afford the brake job at $350 this month as I'm on a fixed income. He offered to check my Goodyear credit card to let me charge it on 6 months, no interest. Excellent! I agreed to that. I don't mind someone making an honest profit. The next day, I took time to read the bill, and even though the brakes were not "metal on metal" having a 1/8" pad remaining, the rotors were changed out as well as the pads. I would have loved to have the man let me know what was going to be done and to explain why that was necessary, or if I could have just had the pads installed for about half as much or less instead. That would fit into my budget better. Again, I am on a fixed income. Probably others are as well.
I always know I will not only get good service, but the staff is always friendly, helpful and good to explain any questions I might have. It is the only place I will buy my tires and has been for 20+ years.
I was having problems with a tire; the guys found the pin hole that was causing leakage. While the tire I needed wasn't in stock, it was ordered and installed the next day. Everyone was very helpful, efficient and professionally pleasant.
My work was awesome. I had dirty filters they double check the filters replaced the filters they always do an awesome job. I love you I've been going there for many many years and I will continue.
I pass dozens of auto service centers to get back to this store where I have received great service for years. I trust this staff and their work is quality. Thank you!
Jeep Liberty 2008 complete brake job took a week. (Brake pads, calipers, and rotors were all replaced.) I am still waiting for a call to take it back in to have the ABS module replaced. The module doesn't seem to be readily available. Can you check on this and contact me?
Scheduler and manager listened to my needs and fulfilled them precisely.
I will come back and will attempt to refer people to Goodyear.
I like the Service at the Goodyear on 7100 N. Keystone. They don't try to sell you the store. When you get service they inspect the car and give you a printout of what my need to be serviced next. I really trust them they don't take advantage of females. They will also transport to and from work if needed.
I go to Goodyear for every oil change. They are always very helpful and the price is always great.
Consistently helpful, courteous and quality service.