Excellent all around service - great quality or work!
We have been customers at the Jupiter service center for the past 3 years. The crew is always very helpful and friendly and the service is fast and reliable...wouldn't go any place else!
Excellent service and called when car was ready for pickup.
I have been going to the Jupiter location for over 18 years. Chuck is one of the most honest people you will meet. His assistant management staff, Kevin and Mike, are also top notch people. They will all take the time to discuss anything with you, honestly tell you what your vehicle needs, and never steer you into any additional services unless they are truly necessary. They are concerned with your safety. Most of the time I'm just in for a routine oil change due to the increasing number of drivers and cars in the family - now up to 4. Always good to see and talk with these guys. If you're looking for an honest mechanic or just a place for good service, Jupiter Goodyear is your place.
They do what they say and say what they do. Fast and friendly service. I like the online scheduling.
Chuck is a pleasure to work with. He's always helpful, and pleasant to interact with. My service was and is usually spot on. Other than having an old hubcap fall apart on the service staff there are no complaints to report.
I always come to Goodyear for my tires in Jupiter. Mike is always so helpful along with the rest of the personnel there they pay attention to the time especially if I am in a bit of a hurry. I feel that I have developed a customer relationship with the entire store and they know me they know my car they know the tires I need to know what's best for me so I feel taken care of. I refuse to go anywhere else for tires.
Michael, Service Mgr, is totally professional and efficient.
As usual the service was good. I am very pleased that we upgraded the tires.
The knowledge of the staff and the service were excellent and timely. I'll be back.
I really enjoy coming to get my car serviced there because the facility is clean, well kept and the employees are very helpful.
I am a repeat customer and have reliable, timely service. Desk clerk is very helpful and informative.
Great turnaround time when I drop off my vehicles for service.
I was told when I made the appointment that the time slot was open with no one scheduled. After great inconvenience to get my vehicle there the evening before, I wasn't offered any explanation or apology for the delay, just that I would get a call back within 10 minutes with the estimate. 25 minutes later I received a call with the estimate and over an hour later was called with completion, some 2 1/2 hours past the promised time and 4 1/2 hours after my appointment time. When I picked up my vehicle I was offered no apology or explanation for the delay. Is this your standard of acceptable customer service?
Chuck & Mike are great to work with. As owners of an older car, we're frequent guests!
Ever since we moved to South Florida I have gone here for almost all my car repairs and services. Chuck is great and always provides great service.
Great service. Great product (Goodyear triple tread) and great price $220 less than competitor.
My car was making a loud grinding noise that had escalated over a few days and they got me in right away on the holiday. My appt was on July 4th and I was thankful for that as I had out of town family here and the service was fast.
The service was great and the help very courteous as usual. I have been going to this store for 10 years and find the quality of service is excellent. I can rely on the work being done and can take it back if I am not satisfied.
Kevin the sales rep are outstanding he should be recognized. We have had good experiences on each visit.
Went in for oil change and tire rotation. Also had a tire with a very slow leak. The guys found and fixed the leak straight away and even showed me the small nail they pulled out. Good guys. Great service.
We have bought tires at the Jupiter Goodyear for two of our cars and had oil changes and tire rotations for those and several others. The experience is always what it should be - professional, helpful, clean and timely. It's a great store with great staff. Thank you
Went to get an oil change and help me out with tires for another vehicle. Very patient, helpful figuring it out. Love going there. Good customer service. Always feel welcome.
I have been going to this store for several years and usually receive good service. This time however, I had an 8:30 appointment and was told about two hours for the oil change and alignment if needed. They said they'd call me when it was finished. I came back 2 1/2 hours later and still waited well over an hour. So almost 4 hours total. He said if he had known I was going to come back before they called me he would have put it on a "wait" status. I asked why I even bothered making an appointment and even though I wasn't sitting there waiting the whole time it doesn't mean I want them to keep my car all morning. Felt like the appointment wasn't relevant, walk-ins were taken first because they were waiting. :-(
I made an appointment online for 4:30pm when I got there it was set for 8:30 am. That is ridiculous. Luckily the staff there was very accommodating.
This Goodyear store is always service oriented and friendly to its customers. I always get honest and knowledgeable answers to my questions. Pricing is reasonable compared to similar stores. I have never had a problem here that wasn't resolved to my satisfaction and that was only one time. I would and have recommend this store for service to others.
The price, service, and location all work perfectly for me. I have been going to the Goodyear Service Center in Jupiter for almost 8 years and I have always gotten A+ service! Chuck is a great manager and oversees a great team. The new tires installed were right in my price range and handle/sound great!
My wife's car had a bad battery.Chuck the assistant manager got the car in the shop and it was done in twenty minutes.I use Goodyear exclusively for my auto repair needs.The main reason is the confidence I have that Chuck is fixing whatever is wrong and no more. He is truly an asset to your company.
The team is helpful, and effective with all aspects of servicing my truck. I would highly recommend this shop.Chuck and Kevin are the best in the industry. I have 200,000 miles on my truck and it runs great!
Excellent Service, excellent staff, great communication. I love this place!
I had a battery and windshield wiper replacement. I didn't have to wait for a long time and the service was excellent.
Had 4 new tires installed with oil change. Work completed quickly and on-time as promised.