Mr. Marshall and his group always do a fantastic job for me. Competitive pricing and top notch service I can always count on.
I have been trading with the good year store in Hoover for over 30 years it has always been excellent and Mark is the Best. Thank You so very much.
I have bought tires here for over twenty years and continue to be satisfied time after time.
A weak battery was diagnosed and replaced along with an oil change and tire rotation if needed and a fuel injector cleaning. I was very satisfied with the service. I have been getting very fine service at this Goodyear location since 1997.
Great experience... fast and friendly. Did not try to sell me things I did not need.
Disappointed in wi-fi (I was trying to work while I waited). Also, I have an alignment package, which was purchased when I bought tires, yet no one asked if I wanted to have that service done.
Hoover Goodyear was able to do a great job changing my oil while walked to the stores nearby.
I had made an online appointment. Showed up at store and I wasn't on their print out. I was told it was a 3 hour wait. They checked their online registration and got right on it when they saw my appointment. Really nice.
The employees were polite, courteous, friendly and professional. They assessed my autos and in one case recommended a needed service which they were able to perform in a timely manner. This service was much appreciated because it safeguarded the safety of my family. Thank you
Thank you for being honest about what needs to be done.
I went in for a tune up. They asked questions about the vehicle. then they told me what they would look at and what they would do. They found that the wiring to the plugs needed changing. They also found that there was a build up of black soot in the exhaust which they cleaned.
The oil change was fast and easy. I was given three options with three prices and an explanation for the three types of oil changes. I selected the mid price oil change and my change oil light went off and my car drives smoother.
I have used this store for more years than I can remember and have always been very satisfied. The personnel is friendly and professional. They don't try to sell me products and services I don't need but will give me a list of things that might need to be looked at in the future.
We went to another Goodyear store in Vestavia and they could not complete our oil change or fix our bent wheel. We took it to the Goodyear in Hoover and got both fixed right away with no hassle and no worries. Won't be going back to Vestavia again!!
The service I received was outstanding. I appreciate the polite service I received.
Was given a time to arrive and tires were promptly put on.
I have traded with Mark and Daryl as long as I can remember for everything to do with our cars and refer them to everyone I can. I have never been disappointed and I trust them fully.
Friendly greeting, fast service, and completion on time. It gets no better than the service provided by Mark Meadows and his staff. Goodyear has always met my expectations. Will return soon with another vehicle.
I have always received excellent service when I come into this store. Customer service is excellent and the employees are very friendly and helpful. I would recommend this store to my family and friends.
I had no problems at all, everyone was very friendly and super efficient, the magazines were new, the TV had every channel.
Nail in rear tire and new serpentine belt installed were completed with super satisfaction. Cost was much lower than expected. Excellent managers and staff. Goodyear in Hoover has cared for our autos for many years.
Been very pleased with the service I've had over the last 30 plus years.
The service was awesome and the wait was not long at all!
Mark and the staff were friendly and the service was excellent. I was given an appointment, and they were ready to work on my car when I arrived. Additionally, the price was competitive. This is my second tire purchase from this location. I will go back when I need new tires, and I will recommend this store to others.
They were able to accommodate meeting my time schedule by leaving it the night before so they were able to get to it before 10:30 next morning. Have ben using this location for probably 20+ years and I am almost always accommodated if possible. thank you.
I will recommend Goodyear to my family, friends, and associates.
The Service Manager was rude and tried to sell me over $2,000 in tires and services. I went to a local competitor today and received much better service. I have done business with this Goodyear store for over 30 years now, but won't be back.
Happy, Happy, Happy. Great service! I will continue to use Goodyear when possible.
If these guys tell you you need something believe them.. They know what they are doing and will not con you. One of the best car repair and servicing companies in the area.
Service was completed as promised, with competent and caring personnel. Great communication.
Of all the years I have been dealing with Mark, Daryl and his guys, I have always had great service and been treated as if I was their only customer. Rarely happens these days.
Overall service was informative and staff was helpful as always.
Mark and Daryl always take care of me. They go above and beyond my expectations with my time and their services.
All of my dealings have been with Daryl and he has done an excellent job. I really feel like he cares and does not take advantage of my lack of knowledge.
It's the only place I take my two cars to......,,,Mark and Darryl (hope his name is spelled correctly ) are the best.
We are always pleased with the personal service we receive from the friendly folks at Goodyear, and we depend on them for almost all of our automotive needs. Mark and Darrell always attend to our needs promptly and courteously - whether we make an appointment or just drive in. We recommend them highly to all of our friends.
I have been going to Mark's place for years and they are courteous, responsive...in short a great neighborhood business.
Felt as if Mark was very helpful in telling me what I needed to keep my old car running safely. Cold weather hit the next day and I was glad to have new tires and an oil change!
Mark, Darryl and staff always provide excellent service in a professional and friendly manner.