Every question I asked I was given an answer, work was done in a short time. Very good service and I wasn't there very long.
I work close by and they are always friendly, knowledgeable and very helpful. As a woman that goes a long way in being able to trust what they say--that it's the truth and not just trying to make a sell.
The service was good, they got me out in a timely fashion. The waiting area could use some donuts.
Trusted place you can take your vehicle and know you are getting what you pay for! I don't usually take the time to respond to a review but they deserve it!
My 2 daughters and I have been using the Gadsden, AL store for 4 years now and we are always completely satisfied! All of the guys that work there are so nice and helpful, always! Highly recommend!
These folks are always friendly and do a great job. Shane Christensen goes the extra mile to make me happy. Very happy.
Since my father worked 42 years for Goodyear, I have always tried to patronize them when buying tires. It is disturbing that no coupons or rebates were available for my purchase of two tires for my daughter's car. I could have purchased Michelin tires for less than I paid for the Eagle F-1 tires I purchased.
The service was done in a timely manner and the staff was friendly and knowledgeable.
Didn't have to wait long to get my tires put on my truck. So I give them two thumbs up!
They provide dependable service and I will take my vehicle here before going elsewhere. The staff is friendly and I never feel that they are attempting to add on additional services that aren't needed. This has made me a loyal customer!
I use this facility over an express oil change because they treat me excellent every time I come in.
Appointment was on time and service was prompt and I was kept informed of progress on vehicle.
The service was very good and the Staff and facility was very good also.
These Guys are the most FRIENDLIEST, NICEST, KINDEST, Most sweetest group of Guys. They keep you wanting to come back Month after Month.
Trustworthy and faithful to take care of my needs.
Always get Great service from Shane and the guys!!
They gave me great service & I got the best help from Shane & the others that I had contact with. Very helpful!
Always excellent service, hospitality, and service.
Between my wife and I, we have used the service center twice in the past six weeks. Each of us has been very pleased with the service received! Staff is great, too!!! Would highly recommend using them for your automotive needs!!!
I can always expect great service and a fair price. Goodyear is the only place I trust to service my vehicles, whether it's just and oil change or major vehicle problems.
Had oil change and tire rotation and balance. Seems like we can never get the balance right on first visit. We usually have to return for a second time to get it right. This cost us time and money having to drive back to store. I don't know if it's the machine or the employees but this is the second or third time this has happened.
I left my car for oil change, tire balance and tire rotation. My car was ready when promised.
The staff is helpful and will go out of their way for customers. Wait time is sometimes longer but that's because so many people use this facility.
I purchased a set of four Goodyear Assurance tires. The salesman was very helpful and the price was very competitive. Installation time was less than an hour, done while we had lunch.
Staff was very helpful and friendly. Would recommend this store to friends.
Staff is efficient and helpful. Cheerfully offer any additional services that they find may be needed. Courteous if these services are declined.
Went in for oil change and tire rotation. Service was cheaper than anticipated, AND they fixed an issue with the driver side door without being asked and at no charge!
From day one I have received the best service from this facility. It is well organized and have great time management. I have to say that I can actually trust them with my car. When I received my first overall brake exchange in Montgomery, Alabama; it ended up terrible. My brakes always squeak and I took them and they said nothing was wrong with them. When I came here a year or prob nine months later they told me my brakes were thin and the back rotors were becoming damaged. Mind you before I got my brakes done nothing there was no squeaking until I needed them done. But when Gadsden Goodyear took over my car it's riding like it should and I want to say thank you. Hey is there any way I could get my money back from Montgomery Goodyear?
The service I received at this location was great. I wouldn't go anywhere else. The help I received is top service in the area. Thanks Shane, PJ, Louis, and Luis... GREAT JOB!!!!!
Every time I visit this store, they go out of their way to make me feel welcome and appreciated. I have never had an issue with their service and I've come here repeatedly over the past couple of years.
My experience was great, the guys go above and beyond when trying to fix a problem or find out what the problem is. My service was fast and courteous and I always recommend Goodyear to my friends and family.
The service is fast and the employees are friendly.
I had a short wait of 30 minutes so I was given an appointment to run a couple of errands when I returned at the appointed time I was put right into the service bay.
The staff is always friendly, informative and professional. Work is completed in a timely manner.
I like the online appointment option. That helps me since I am a teacher and do not have a lot of day time to do business.
They always know my name, my car details, what it's due for, upfront on wait times, etc. Love the staff. I always get done what I asked for with clear cut pricing, no pushy extras, and lots of smiles and laughter.
This is where I go and have for years gone for work on my automobiles and for my tires and batteries. Never have they failed me.
So long as Shane, P. J., and Louis are on the staff, it is where I will continue to trade.
Very friendly and helpful to me as a lady that does not know much about this type of things. I think they are honest and does not try to take advantage of people that doesn't know much about oil changes, etc.