I have taken my vehicles to this Goodyear stores for eight years. I receive respectful, professional service every time I visit. I appreciate the staff, and it is comforting to know that employees like Mike and Bob know me as well as my vehicles. The confidence I have in the service I receive for my dollar spent makes it worth the drive for me. A big thank you to the entire staff at this Goodyear location.
Nicely done throughout. Was seen promptly at the appointed time, with no surprises. The job required removal/replacement of somebody fittings, and everything was done properly. Service manager kept me constantly apprised of progress. Good to have that positive communication with the customer. Plus, the coffee was excellent! I'll be back.
I replaced another brand of tires that were very noisy. The Goodyear Comfort Tread tires and 4-wheel alignment have made my Acura RDX seem brand new again. I am very happy with my purchase and would do exactly the same thing if I had it to do it over. These tires seem to have incredibly good traction in the rain, and that was a high priority for me.
Great service, friendly staff. Very helpful and professional.
I took my car in for an oil change. It was determined that the shocks needed to be replaced on the car. They were able to complete the work while I waited and thus saved me a return trip.
Great price. Actually cheaper than on-line after you figure in shipping, mounting and balancing. Let's see you get an alignment on-line. Ha, ha. Great service. They were ready to do the work at my appointment time. Lots better than my doctor or dentist. They completed the work very quickly. Great tires. The tires make my car seem like it is new again and I am very happy with the advice I got about the best tires for my needs. They have the coolest alignment machine on the planet. I would certainly recommend the 23rd and Balboa Goodyear to anybody.
They always inspect everything and give recommendations but never pressure you. Always very helpful and knowledgeable. I would recommend to others.
Employees at this Goodyear facility are always helpful and knowledgeable. They are very responsible and timely.They represent Goodyear at its best.
This visit was a lot better than my last time as I made an appointment this time and I did not have to wait for getting my car serviced. I paid with my good year credit card and had no problems using it. In the past, I purchased all my tires there and was well satisfied with them.
Service was done right at a fair price. no pressure to accept additional services other than what was requested. Very satisfied.
We are snowbirds from Minnesota. Our 2015 Honda CRV needed an oil change and tire rotation. After looking online and reading reviews, we selected your store. One, only 20 minutes from our condo, but two, reviews drew us in. We made an appointment online which was easy. They told us the wait may be up to 3 hours so we might want to drop it off. I waited and am glad I did. Friendly staff and other customers were too. The counter guy explained why we needed synthetic oil in our car....very informative and knowledgeable...but the price would be higher...no problem as all made sense. Done is an hour and on the road. Highly recommend you!!
I was very pleased to get a brake job at Goodyear. I trust the mechanics and know that I always receive the best quality of work and customer service!
It is always a pleasure to go in for service. All of the employees are so polite and helpful.
Tires Balanced, Rotated & Alignment were done the best I have never had there, The man did it should be commented I will do it when I go back. Thanks!
The employees were very friendly and helpful. Great service!
Service was professional and fast. The staff was professional and knowledgeable. Everyone was courteous and helpful.
At my local Goodyear, I had my oil changed. Every time I go in there all the faces are smiling and everybody is extremely helpful. The waiting area is clean and smells nice, and they offer television, magazines, and coffee whIle you wait. I had an overall excellent experience with good year tires every time I have visited this one in Panama City. They do what they can to please all customers, as I have noticed while waiting on my order.
I had an oil change about a year ago when I got home, I checked my oil, it was a quart low, check my Oil filter, the oil filter was about to fall off. I had purchased my tires there, I had my maintenance tire rotation, when I got home I checked my tire pressure, every tire was low and had a different pressure, I just had my oil changed and my tire rotation was done, before I left the parking lot, I check the oil filter, oil level, and tire pressure, then discovered the brake cap was not screwed on, about to fall off, and the air filter box, the air intake hose was not put back on correctly, since the last check, which would have been at that location. I will only have my tires from now on rotated, as that is the perk that came from buying the tire at that location, ...looking for another place for service. I understand human error, it happens, we are all human, but these errors are happening far too often.
I always thought local mechanics were the route to go. I felt as if they were invested in my community so they must be honest and good at what they do. I have never been more wrong on the face of what I thought and the quality I got out of being a "local patron." I was lied to more times than I care to admit about the condition of my vehicles. I'm not a master mechanic, but I'm no novice. Goodyear in Panama City off 15th is the only place I have taken my vehicles for the past two years. They treat you with respect, the atmosphere is welcoming, they're management is second to none. They let me know if something might need to be tweaked but do not force the thought. I don't even check the fluids anymore after service like I used too. They do their jobs and with pride. They have a sense of urgency and are straight forward. They have constant discounts on the some of the best services and tires in the Nation. Thanks, Goodyear.
Thank you, Bret Master, for all your help!! Great person!!
Always a pleasant experience! Professional staff with great customer service attitude.
My service began right on time with my appointment. All workers were polite and helpful. Workers know what they are doing and what needs to be done.
I trust GOODYEAR!!!!! I am away from home and Goodyear takes care of my wife's automotive needs, while I am in North Dakota working I trust Goodyear there. Great tires, Great service!!
Immediately after completion of routine tire rotation/Oil change, noticed lights for vehicle traction and other service light activated. This wasn't the case before the visit. The manager attempted to analyze the problem and, after some 20 minutes, said they were unable to fix the problem. Took the vehicle to another service company and they found that a computer connection had been disconnected most likely during the oil change and, apparently, the crew failed to reconnect it and manager failed to recognize it. This simple mistake costs me almost $50 for 1/2-hour service time with the other company. This is not the first bad experience at this store and we will be very cautious not to recommend them to any of our business relationships in the future.
My local Goodyear Service Center has taken care of my vehicles for over five years. One of the technicians/mechanics, Bob, has been there since day one for me. Everyone there is helpful with answers and suggestions. I feel they help me research my options for my upcoming tire purchase. I feel I am dealing with honest and trustworthy people at this store.
The quality of service was excellent. I use Goodyear all the time for all but Warranty work from my new cars.
We bought 4 tires and rims and had the lug nuts replaced. My daughter came in to have the tires rotated. One of the stems was soft and they said the lug nuts need to be replaced. Now we did replace them now they do not have the same one so had to buy more.
Magazines that were normally in the waiting area are now gone and the TV does not work.....I asked about the TV they seemed not really worried about it.....HOWEVER....the service there is great.
Sorry about the inconvenience with the magazine and TV situation, we have made sure that the TV was replaced and is now working, as well as making sure our selection of magazines are continually updated and available in store. Thank you for the review and for being a loyal customer!