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Good Works Auto Repair, LLC

2348 E Broadway, Tempe, AZ 85282 Map & directions

Call Now: (480) 420-7365

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About Good Works Auto Repair, LLC

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
91
Technical Ability (?)
98
Tools & Equipment (?)
91
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Good Works Auto Repair LLC has been serving the community of Tempe since 2004. Our certification team found owners, Glenn and RaeAnn Hayward, have assembled an experienced team. It is lead by an ASE Master Certified technician who runs the shop. The team of technicians attend regular industry training and have access to some of the industries best tools and computer diagnostic equipment. They back their work with a 24 month 24,000 mile warranty. Amenities include a local shuttle service, rental car, free wireless internet access, early bird/after hours drop-off, and convenient Saturday business hours.

Message from the Shop

We are able to make any repair on your car; however we are firm believers in auto maintenance rather than repairs. Preventative maintenance saves you money! Every time you visit our facility, we will raise the hood and check all the vital fluids. Our service team will then make maintenance recommendations based on the condition of these fluids, the odometer reading, and the time interval since your last service.

Your hybrid is not just any car. It's special - it's a hybrid. That doesn't mean that its maintenance and repair needs to be difficult or expensive, it just needs to be specifically tailored to your car. That's why Good Works Auto Repair brings you specialized hybrid auto services and The Hybrid Shop battery conditioning and regeneration - just one more way that we guarantee that your car, whether it's a hybrid or not, receives the care it needs to stay just as reliable and green as the day you bought it.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

Coffee Early Bird Dropoff Financing Free Inspection
Gas/Diesel Open Saturday Rental Car Se Habla Espanol
Service Guarantee Shopping Nearby Shuttle Warranty Accepted
Wireless Internet

Customer Reviews 20 verified reviews

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Good Works Auto Repair, LLC
Verified Customer
June 06, 2013

Glen Hayward is a honest man and does his best to make things right if there is ever an issue.

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Good Works Auto Repair, LLC
Verified Customer
June 19, 2013

They are nice.

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Good Works Auto Repair, LLC
Verified Customer
June 19, 2013

They are a friendly shop. The people there are wonderful.

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Good Works Auto Repair, LLC
Verified Customer
June 18, 2013

They provided honest and good service.

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Good Works Auto Repair, LLC
Verified Customer
June 18, 2013

They changed my oil and gave me a free t-shirt. They were very pleasant people and didn't keep trying to talk to me while I was in the waiting room.

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Good Works Auto Repair, LLC
Verified Customer
June 17, 2013

Best service around!

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Good Works Auto Repair, LLC
Verified Customer
June 15, 2013

I was very satisfied with the service I received.

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Good Works Auto Repair, LLC
Verified Customer
June 15, 2013

The shop does a wonderful job overall. I love the fact that they take appointments and there isn't much of a wait for a mechanic. I do wish the waiting area was a little more comfortable but that's a minor concern. They've recently, in the past six months, had a change over in the desk people and there appears to be some mis-communications happening.

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Good Works Auto Repair, LLC
Verified Customer
June 04, 2013

Timely. Up-to-dated, trained expert technicians. Competitive prices. Trustworthy. Explain everything.

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Good Works Auto Repair, LLC
Verified Customer
June 04, 2013

We recently had our car tuned up for a long distance road trip. I asked the lady (an older, blonde haired lady) when I talked to her on the phone if the mechanics checked the battery because I was concerned that it was low and needed to be replaced. She said, "I am sure they did, but if not, I'll make sure they do." When I picked up the vehicle, I once again asked if the battery was checked. She responded, "I'm sure they checked it." Three days later, on the day we are set to leave for our road trip, our car won't start, and it needed a new battery. There is no way the battery could have drained that fast in 3 days, and I feel that the message was never relayed to the mechanics. We took our car to Sears for the battery, and it was replaced in 30 minutes. I don't think I will ever go back to GoodWorks after this experience. They were good in the past, but this was unacceptable.

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Good Works Auto Repair, LLC
Verified Customer
June 04, 2013

Too expensive, not totally trustworthy

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Good Works Auto Repair, LLC
Verified Customer
June 04, 2013

I trust the people at Good Works. They are courteous and thorough.

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Good Works Auto Repair, LLC
Verified Customer
May 31, 2013

Goodworks has always provided excellent service for our vehicles. They are incredibly reliable and trustworthy (we've been going to them for over 7 years) and know that we can depend upon their service.

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Good Works Auto Repair, LLC
Verified Customer
May 28, 2013

I trust them completely to do a good job and also to do only what is really needed. They provide accurate information and tell you what is important to have done and what is not so important. They don't try to get you to do work that is not necessary.

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Good Works Auto Repair, LLC
Verified Customer
May 23, 2013

Excellent service. Seems like better communication is needed since the old front desk staff is gone.

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Good Works Auto Repair, LLC
Verified Customer
May 17, 2013

The people at good works listen to your concerns and do not perform work or recommend work that your vehicle does not need. They are dependable and don't charge an arm a leg and the kitchen sink to repair your vehicle. The mechanics are trained and do excellent work!

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Good Works Auto Repair, LLC
Verified Customer
May 14, 2013

They have always been very honest and I don't think they do any repairs that are not necessary.

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Good Works Auto Repair, LLC
Verified Customer
May 09, 2013

Air conditioner repair - I was only offered a one week appointment until I could have my car air conditioner even examined. Phoenix temperatures were well above 115. Had to find another company to handle my repair.

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Good Works Auto Repair, LLC
Verified Customer
May 03, 2013

They are the best at what they do!

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Good Works Auto Repair, LLC
Verified Customer
May 02, 2013

They are honest and do good work.

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  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 2:00pm
Sun:CLOSED
Call Now:

(480) 420-7365

Auto Repair Experience

  1. ReaAnn and Glenn Hayward, Owners
  2. Established 2004
  3. 3 Auto Repair Mechanics on Staff
  4. 30 Years of Car Repair Experience