Golden State Car Care

jeff@goldenstatecarcare.com
✓ RepairPal Certified
5916 Auburn Blvd
Citrus Heights, CA 95621 USA
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07:30
18:00
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07:30
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http://purl.org/goodrelations/v1#Tuesday
07:30
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http://purl.org/goodrelations/v1#Wednesday
07:30
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07:30
18:00
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CLOSED NOW
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7:30am to 6:00pm
CLOSED NOW
S
Closed
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
F
7:30am to 6:00pm
T
7:30am to 6:00pm
Call now:
(916) 634-1853
32 Verified Reviews

Auto Repair Experience

  • Jeff Welch, Owner
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 63 Years of Car Repair Experience
Scorecard

Golden State Car Care was established in 2007 and has been providing Citrus Heights and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team with an excellent mix of experience, training, and ASE certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “knowledgeable”, “courteous”, “professional”, and “awesome”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Details

Auto Repair Experience

  • Jeff Welch, Owner
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 63 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

  • NAPA

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

32 Verified Reviews

Customer Reviews

by Verified Customer December 03, 2015

Fast service clean environment. Quality workmanship, fair price, friendly employees.

by Verified Customer December 03, 2015

Good service good price.

by Verified Customer December 02, 2015

Professional, detailed report about everything wrong with the car. Once problem was figured out, quickly repaired.

by Verified Customer November 27, 2015

I have been very pleased with the work, the knowledge and friendliness of the staff.

by November 25, 2015

My experience there has been good.

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by Verified Customer November 24, 2015

I have always been impressed with service at this shop.

by November 23, 2015

l like the service...

by Verified Customer November 18, 2015

The diagnosis/recommendation for repairs are printed and thoroughly reviewed with me before I approve to do the repairs. I have an 89 corolla, over 200,000 miles, and repairs/replacement parts will occur. So it was likely that it was time for some major repairs and Golden State's mechanics' performance has contributed to the rejuvenation of my car. They replaced my radiator, oil pan, timing belt, water pump, tires, etc. and I am very satisfied with their service, their skilled mechanics' and office staff performances.

by Verified Customer November 16, 2015

The response and repair time of my need was great. Vary nice staff.

by Verified Customer November 10, 2015

Damn fine service.

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by Verified Customer November 03, 2015

They didn't seem to be a very professional shop. I was handed my keys by the mechanic with grease on them. The seat covers in my car had grease on them.

by Verified Customer October 29, 2015

Golden State is an excellent company to do business with because they are HONEST, KNOWLEDGEABLE, PROFESSIONAL, EFFICIENT, CLEAN & literally go out of their way to help me. I would not ever consider taking my vehicle anywhere else. It's that important & APPRECIATED.

by Verified Customer October 28, 2015

They have good service.

by October 28, 2015

Their service was excellent and had my car repaired in a timely manner.

by Verified Customer October 28, 2015

I went there with a warranty and gave the front desk all the info. When the warranty company didn't call them back they called me and asked that I call the warranty company and try to get things moving along.So, I proceeded to call because I just wanted to get my car fixed. That issue was taken care of (or at least I thought it was). The relay had gone out in my pathfinder and instead of the mechanics replacing the whole "motherboard" as Nissan recommends to fix the issue they replaced one portion only. When I got my car back the low beams wouldn't work and the next day my check engine light came on again. Again, I took it back there and their man at the desk admitted they messed up my lights by trying to hurry. I was asked to call my warranty company yet again, which I did. They ended up having to replace the whole motherboard as Nissan suggested the first time. They didn't do the job right the first time, and I have NEVER had to call my warranty company on behalf of the mechanic working on my car. Not to mention, the gal at the front desk has horrible customer service and it feels like she's reluctant to help you with getting your vehicle in the shop and suggests you try other minor things to see if it fixes the problem first. Never again will I go there again unless I don't have any other options. Beside all the other issues I had with this company, they also couldn't tell me what their hourly rate of labor is which is against the law in California, it must be posted where customers can see it.

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by October 20, 2015

I have received good service from Golden State Car Care in the past.

by Verified Customer October 16, 2015

Awesome staff who give you the facts and your options.

by Verified Customer October 15, 2015

Service has always been good and extremely helpful.

by October 06, 2015

I had to take my car back because the smog certificate didn't get sent to the DMV.

by Verified Customer October 05, 2015

They are efficient. Always get to the problem right away. Great staff.

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by Verified Customer October 05, 2015

I felt that the shop did a good job.

by Verified Customer September 14, 2015

Good prices and prompt, friendly service.

by August 28, 2015

Mechanic don't know what he doing.

by Verified Customer August 26, 2015

The staff was friendly and courteous and worked hard to take care of my car.

by Verified Customer August 24, 2015

The vehicle was brought in several times and spent $3,000 was spent with them and the car broke down again. We cut our losses and take it somewhere else. They fixed the car and it has run well since. It was my brother's car, but I had the car towed and helped my brother get it taken care of since he was out of town and his son was driving it when it broke down. The car was old so we should have never put that much money into it, but they would fix one thing and then say they needed to fix something else, then got the car home and it broke down again. By then we had so much money in it we had to go ahead and fix it. Terrible experience!

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by Verified Customer August 06, 2015

They did a good job on my truck, but expensive for the PTCM. I would go back again when the need arises.

by Verified Customer August 04, 2015

They did a great job on my vehicles.

by Verified Customer July 27, 2015

Fast, honest dependable service.

by July 07, 2015

Friendly staff, I was satisfied with the service.

by Verified Customer July 02, 2015

Service is great.

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by June 19, 2015

I was generally satisfied.

1 verified customer did not leave comments but provided this rating:
by Vaughn
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