✓ RepairPal Certified
5313 Lakeview Pkwy
Rowlett , TX 75088
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Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 4:00pm
Call now:
(972) 375-9443

Auto Repair Experience

  • Chris and Patrick Cloutier, Owners
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 42 Years of Car Repair Experience
  • Golden Rule AutoCare
  • Golden Rule AutoCare
  • Golden Rule AutoCare


In our unbiased survey of Golden Rule AutoCare's most recent customers we found that this RepairPal Certified shop is loved and trusted by their customers. They used words like compassionate, genuine, friendly, professional, and honest to describe the staff and the service they received. Established in 2011, this new kid on the block is making a good impression on the Rowlett community. Chris and Patrick Cloutier, the owners, have assembled a diverse staff, including some new comers and some very experienced industry professionals. He has provided his staff with some of the best ongoing training available to help ensure that your car is fixed accurately and professionally and that you receive the highest level of customer service available. This team has at their disposal some of the best automotive tools and computer diagnostic equipment available in order to perform a wide range of service and repairs to your modern vehicle. They back their work with a 12-month / 12,000-mile warranty. Local shuttle service, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are available for your convenience.


Auto Repair Experience

  • Chris and Patrick Cloutier, Owners
  • Established 2011
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 42 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair


  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shuttle
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Golden Rule Auto Care is family owned and operated automotive repair shop. We truly believe in treating others as we would like to be treated. We want you to feel confident that your car is repaired correctly, quickly, and at a fair cost. Your customer experience starts before you bring your car in, and does not end until you are fully satisfied with the repairs.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

28 Verified Reviews

Customer Reviews

Verified CustomerFebruary 27, 2014

The team a Golden Rule AutoCare are fantantic! I have used them several times. I like the fact they all work together as a team, and are very customer focused. They listen and then take of the problem. They keep you informed during the whole process of attending to you car. I can say enough about the service. Thank you Golden Rule!

Verified CustomerFebruary 27, 2014

They have the highest level of customer service complimented by competetive pricing. They really make you feel important and cared for.

Verified CustomerFebruary 25, 2014

They repair & resolve on time.

Verified CustomerFebruary 22, 2014

Great service, good prices, the guys there are just really friendly and treat everyone well.

Verified CustomerFebruary 22, 2014

Best auto repair in Dallas.

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Verified CustomerFebruary 22, 2014

They provide quality service at an affordable price.

Verified CustomerFebruary 21, 2014

They are the best in getting you in and out and are reasonable.

Verified CustomerFebruary 18, 2014

Golden Rule is more than a bunch of friendly guys who do good work. They're the most honest auto repair shop anywhere. Two times when they quoted me a repair price, I came to pick up the car and was told "Hey, we found a way to save you some money, so your bill is less than we quoted." The last time this happened, it was $60 below the quote. Stop wasting time and money at other repair shops. Golden Rule rules.

Verified CustomerFebruary 12, 2014

Very Honest Guys. I value that above everything else.

Verified CustomerFebruary 05, 2014

Great customer service.

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Verified CustomerFebruary 03, 2014

I was impressed by their friendlyness, honesty, and integrity.

Verified CustomerFebruary 01, 2014

Good service and friendly staff.

Verified CustomerJanuary 28, 2014

I have trusted this location previously. I am a female & do not feel as though I've been ""tricked"" in any fashion. I especially like the manager--very kind & thorough. Work was completed to satisfaction.

Verified CustomerJanuary 23, 2014

It has been my experience that Golden Rule does not have the ability to repair your car right the first time. I have trusted them on 4 different occasions and 3 out of the four had to return my car, due to not being repaired correctly the first time. Three times to repair my thermostat, twice to repair my wife's gas cap, and three times to repair my clutch. By the way my clutch is still not right and I refuse to carry it back to them. I will use a certified Ford dealer going forward.

Verified CustomerJanuary 22, 2014

They were great. They came and got my car, changed the oil and returned it.

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Verified CustomerJanuary 13, 2014

Honest and friendly neighborhood feel.

Verified CustomerJanuary 13, 2014

I trust the shop to do the best repair in a timely manner. Have had good past experiences with them.

Verified CustomerJanuary 10, 2014

They are some of the most friendliest group of people I have encountered. I'm not very "car smart" but they make me knowledgable and understanding on what is going on with my car.

Verified CustomerJanuary 07, 2014

From the technology convenience they offer to the people working there. First class all the way to the end where they ask me the customer to review the work with them.

Verified CustomerJanuary 07, 2014

I'm very pleased with the service at Golden Rule Auto and I have no qualms recommending them to others.

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Verified CustomerJanuary 04, 2014

They show compassion and genuinely care about your vehicle, so you can be happy with their service and not only return like I have but recommend others.

Verified CustomerDecember 28, 2013

They are very helpful and knowledgeable. Keeped me informed.

Verified CustomerDecember 27, 2013

Good service, good people.

Verified CustomerDecember 21, 2013

I have been so pleased ever since my neighbor introduced me to Golden Rule!! I have college kids and I feel confident that they are not being taken advantage off or are being quoted unfair prices. I love the text feature and that they have a courtesy shuttle. Awesome & Professional!!

Verified CustomerDecember 19, 2013

The whole experience was outstanding. Great service by great people!!!

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Verified CustomerDecember 05, 2013

Excellent customer service and professionalism.

2 verified customers did not leave comments but provided these ratings:
(1) by 1 verified reviewer
(1) by 1 verified reviewer
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