Original Recall from the NHTSA
Model Year(s):
Manufacturer's Report Date:

March 12, 2010

NHTSA CAMPAIGN ID Number:

10V096000

NHTSA Action Number:

N/A

Component:

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

Potential Number of Units Affected:

9,137

Summary:

GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 103, "WINDSHIELD WIPING AND WASHING SYSTEMS." THESE VEHICLES WERE BUILT WITH HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) CONTROL KNOBS THAT MAY FRACTURE AND SPIN ON THE CONTROL SHAFT. THE DRIVER MAY NO LONGER BE ABLE TO CONTROL THE HEATING, COOLING, AND VENTILATION FOR THE VEHICLE.

Consequence:

IF THIS CONDITION AFFECTS THE DEFROST SYSTEM WHEN IT IS REQUIRED, IT MAY DECREASE THE DRIVER'S VISIBILITY, AND COULD POSSIBLY RESULT IN A CRASH.

Remedy:

DEALERS WILL REPLACE ALL HVAC CONTROL KNOBS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 11, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC AT 1-866-996-9463 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Notes:

GM RECALL NO. 10012. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

National Highway Traffic Safety Administration logo

Recall data provided by the National Highway Traffic Safety Administration