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Global Auto Solutions

2710 Lawrenceville Highway, Lawrenceville, GA 30044 Map & directions

Call Now: (470) 315-7260

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About Global Auto Solutions

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
93
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

We found Michael Bernal, the owner of Global Auto Solutions to be an ambitious guy with a vision for the future of auto repair. Michael has taken the time to educate himself on the future of automotive repair with certifications in natural gas technology and the latest hybrid technologies. He and his team are also well versed in many other areas including BMW and Jaguar service and repair. This Certified shop has shown a commitment to customer service and education, as a result they have won several customer service awards over the years. They offer a 24-month/24,000-mile warranty for your peace of mind. Our team was impressed with the owner, Michael Bernal, who in a rather short time has worked hard to become a great auto repair shop.

Message from the Shop

Global Auto Solutions employ today’s latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles.

If its a part of your vehicle, then we can service, repair or replace it…even if you never heard of it before.

- Interior: every piece inside, including that little bulb that you know is behind there….somewhere.
- Suspension
- Steering
- Brake systems
- Drive train
- Power train
- Engine management
- Exhaust systems
- Heating and air conditioning
- Lighting (the really fancy systems as well)

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Open Saturday Rental Car Se Habla Espanol Shuttle

Customer Reviews 24 verified reviews

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Global Auto Solutions
Verified Customer
October 03, 2013

He is honest. He does what he says he is going to do. He doesn't do what doesn't need done. I take my truck in and tell him to check it over and he gives it back letting me know nothing is wrong. He is just a great honest guy.

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Global Auto Solutions
Verified Customer
October 02, 2013

He is very honest. He knew what he was doing. He had fair prices.

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Global Auto Solutions
Verified Customer
October 02, 2013

Michael at Global Auto is the most HONEST Mechainc I have ever met!! Being a female that means A LOT to me.

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Global Auto Solutions
Verified Customer
September 28, 2013

Every time I take my car there they fix it very good.

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Global Auto Solutions
Verified Customer
September 28, 2013

I would recommend anyone I know to Global Auto for service of their vehicle. Mike Jr. & the guys there are excellent in both customer and vehicular service.

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Global Auto Solutions
Verified Customer
September 28, 2013

Michael was extremely helpful. I can honestly say I don't think I have ever had better service from an auto shop. I had treated the car very badly to that point and he was helpful, patient and courteous in every interaction we had. He helped me solve the problem, taking extra time to try different fixes, each with the intent of keeping the cost as low as possible, rather than just jumping to the most expensive option.

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Global Auto Solutions
Verified Customer
September 25, 2013

They are the best at customer service. They do not do any work that does not need to be done.

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Global Auto Solutions
Verified Customer
September 25, 2013

Clear communication of the service needed and the time it would take.

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Global Auto Solutions
Verified Customer
September 24, 2013

High quality work. Excellent customer service. Wonderful communication with the customer. Very honest price.

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Global Auto Solutions
Verified Customer
September 24, 2013

I have used their services for several years. They have always been fair and honest.

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Global Auto Solutions
Verified Customer
September 24, 2013

They are honest

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Global Auto Solutions
Verified Customer
September 21, 2013

They are honest mechanics, which today is very hard to find. Now if you have work done, you always have to question it. I never have to question their work.

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Global Auto Solutions
Verified Customer
September 19, 2013

I have been using him for years. He is an honest mechanic.

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Global Auto Solutions
Verified Customer
September 19, 2013

I think they are honest about what needs to be repaired. They do very good work.

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Global Auto Solutions
Verified Customer
September 18, 2013

Excellent customer service and honesty.

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Global Auto Solutions
Verified Customer
September 17, 2013

They do not overcharge. They are reliable. They do not try to have work done that is not needed. Trustworthy.

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Global Auto Solutions
Verified Customer
September 14, 2013

The service was excellent. They are very helpful and explained everything great. They gave me a timeline, but they got my car back earlier than quoted.

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Global Auto Solutions
Verified Customer
September 14, 2013

Great communication. Timely. They were able to answer all of my questions.

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Global Auto Solutions
Verified Customer
September 12, 2013

I like how they fix my car. I have never had a problem with them. They never try to over work or over charge me. They provide good customer service.

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Global Auto Solutions
Verified Customer
September 12, 2013

I have confidence in service and they treat me well.

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Global Auto Solutions
Verified Customer
September 09, 2013

They do very good work. They are very friendly. They are always on time.

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Global Auto Solutions
Verified Customer
September 07, 2013

They have very good service. They always have cars in to be repaired and so it is not easy to get in. When you do, they have very good service.

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Global Auto Solutions
Verified Customer
September 06, 2013

Great service, honest, reasonable

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Global Auto Solutions
Verified Customer
August 05, 2013

Michael and the guys at Global have always been honest, reasonable, fair and understanding.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(470) 315-7260

Auto Repair Experience

  1. Michael Bernal , Owner
  2. Established 2011
  3. 3 Auto Repair Mechanics on Staff
  4. 33 Years of Car Repair Experience
  5. RepairPal Certified: July 2013