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Gillette Automotive Repair

1321 E Parkerville Rd, Desoto, TX 75115 Map & directions

Call Now: (972) 734-1891

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About Gillette Automotive Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
93
Tools & Equipment (?)
93
Customer Service (?)
91
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

If you're looking for a family owned shop where you are guaranteed to see the same friendly faces every time you visit, then this is your place. This experienced team has worked together for 10 years, quite rare in today's automotive repair shop. On top of all this, they have two ASE certified technicians and they stand behind their work with a 12,000 Mile, 12 Month warranty. For your convenience they offer an off-hours drop off, and if you're waiting for your car to be serviced, free WiFi.

Message from the Shop

Providing quality car care in DeSoto, TX since 1992. Gillette Automotive Inc. is a family owned business delivering honest and professional automotive repair and maintenance services to the people of DeSoto and surrounding areas. The quality ASE (automotive service excellence) certified technicians at Gillette Automotive Inc. employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.

Gillette Automotive Inc. is a certified NAPA AutoCare Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Come by and visit the cleanest and most professional shop in DeSoto, Texas.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercedes-Benz Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Muffler & Exhaust Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair

Amenities

Early Bird Dropoff Parts/Accessories Service Guarantee Wireless Internet

Customer Reviews 17 verified reviews (18 total)

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Gillette Automotive Repair
Verified Customer

They are good and excellent, they do everything you need.

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Gillette Automotive Repair
Verified Customer

Well, they did great work. The customer service was great.

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Gillette Automotive Repair
Verified Customer

They kept their word, they got the work done on time and the price was exactly what they said it would be.

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Gillette Automotive Repair
Verified Customer

They do very good work that is comparable to the dealership.

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Gillette Automotive Repair
Verified Customer

They have good service, they charge a little too much but the work is worth it.

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Gillette Automotive Repair
Verified Customer

I'm going back tomorrow to have some minor work done. They do what they say and they have a good guarantee, they stand behind their work.

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Gillette Automotive Repair
Verified Customer

They have always been honest, they turn out good work and if there is a problem they will do what it takes to get the work done, and that is why I have been using them for the past 15 years.

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Gillette Automotive Repair
Verified Customer

I have been using them a lot and they always do the job right.

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Gillette Automotive Repair
Verified Customer

The mechanic caused some damage and made it to where I had to pay an additional 351 dollars for the repair, I originally went in to get a gasket changed and a clip replaced for the sensor, and to do some work on my exhaust.

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Gillette Automotive Repair
Verified Customer

Their communication and work is excellent, I had a problem with my radiator. They had an issue with the first one they ordered so they called me and let me know that they had to order another one. They kept me well informed during the entire process.

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Gillette Automotive Repair
Verified Customer

They are real fast, honest and they don't do work without you telling them they can.

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Gillette Automotive Repair
Verified Customer

They got the job done, and they were decent.

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Gillette Automotive Repair
Verified Customer

I always use them, I like their work and I like their honesty.

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Gillette Automotive Repair
Verified Customer

They are a little expensive, they did a good job on the motor we had them put in.

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Gillette Automotive Repair
Verified Customer

They have taken care of my vehicle for the past 3 years, they took care of my previous car, they are a wonderful couple and a wonderful business.

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Gillette Automotive Repair
Verified Customer

They were the only company that could work on my vehicle, they were the only ones with the machine needed for the work.

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Gillette Automotive Repair
Verified Customer

They give me good service and I have been using them for a number of years.

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Gillette Automotive Repair
October 06, 2014

This is an honest and very helpful shop. My check engine light came on, and they told me about a program they work with called AirCheck Texas. I qualified for the program because of my income and helped me get funding to help pay for my check engine light to get repaired. I would recommend this shop to everybody. They always do their best to help their customers.

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(972) 734-1891

Auto Repair Experience

  1. Linda Gillete , Owner
  2. Ray Gillette, Owner
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Master Auto Technician
  5. 40 Years of Car Repair Experience